I ordered a st paddy's day fleece several months ago, & I am still waiting yet, so obviously a Scam, have warned family & friends about them. MR A L SMITH
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Unable to upload design, for a simple business card, asked support for help. Debra S from customer service was just stalling me telling me same things, in the end when I given her screen to screen cap... See more
Company replied
I recommend Printi wholeheartedly!! I was skeptical at first - how could the quality reach our standards with such affordable pricing?! After trying a few different vendors, Printi has proven to be... See more
Company replied
The products themselves are great. Fantastic quality. Above average customer service that I must thank again and again for such wonderful help. However, something happens along the line between prin... See more
Company replied
Company details
About Printi
Information provided by various external sources
Printi is a Boston-based online printer that aims to fuel creativity. We gear our services toward creative professionals, from graphic designers to small businesses and marketers. We specialize in cost-effective, custom-printed products.
Super Helpful Customer Service
Print production involves technical expertise and exceptional attention to detail - which is why we strive to provide you with personalized customer support from our Success Team.
Broad Product Porfolio
Our online printing solutions cover a wide range of products, including books, magazines, marketing materials, signage, and art prints. Better yet, we are adding new exciting products every week, so stay tuned!
Affordable Prices, Unbeatable Turnaround
We specialize in cost-effective, custom-printed products, and strive to bring you the most affordable pricing in the industry. We even offer price-matching and work hard to always exceed your expectations for both quality and delivery of your product.
Free Professional Design Services
Yes, you read that correctly! We offer free design services that connect you with one of our designers on a project basis free of charge with the purchase of your product.
Contact info
109 State Street, 02109, Boston, United States
- (855) 749-8239
- support@printi.com
- www.printi.com
1.9
Poor
864 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and price!
1 October 2018
Unprompted review
Reply from Printi
Lauren,
Thank you! We appreciate the 5 Stars and the amazing review. We look forward to working with you on future projects!
Great customer service
Great customer service. Extremely helpful in the process of creating banner and sizing. Loved the price and shipping rate. The best prices around. I will do business with them again. Only one issue. When you order to banners you have to get the design. I didn't know that. You have to do it separately.
1 October 2018
Unprompted review
Reply from Printi
Sharon,
Thank you for taking the time to lend us feedback on your most recent printing experience with us.
With the one issue, we do suggest using the File Setup Guides provided to aid in answering any questions that may come up. If you have any additional questions, either now or in the future, please reach out through our email at support@printi.com or by phone phone: (855) 749-8239. Thank you again and we look forward to working with you again in the future!
I love the product and the pricing was…
I love the product and the pricing was the best I could find.
30 September 2018
Unprompted review
Reply from Printi
Christopher,
Thank you so much for the feedback on your printing experience with us and we appreciate the 5 Stars! We look forward to working with you in the future.
Rating five stars is simply not enough
Rating five stars is simply not enough. Incredible customer service and quality.
30 September 2018
Unprompted review
Reply from Printi
Winnie,
We can't thank you enough for this amazing review! We're deeply appreciative of the kind words and the 5 Stars. Thank you for the feedback - we look forward to working with you again in the future!
Great support
Great support, clear instructions to fix the source file. Shipment arrived earlier than expected. Excellent quality. Will use Printi again!
30 September 2018
Unprompted review
Reply from Printi
Marvin,
What a great review! Thank you so much for taking the time to lend us feedback on your printing experience with us. We appreciate the 5 stars and the review and look forward to working with you again!
Reply from Printi
Dawn,
Thank you so much for the great review! We're appreciative of the 5 Stars and look forward to working with you again on future projects!
Great work
Great work, specially for Mike, the customer service guy! Thank everything was great, for sure I will print again my Negocios Magazine with you!
28 September 2018
Unprompted review
Reply from Printi
Eduardo,
Thank you SO much for taking the time to leave us such a wonderful review! Mike is appreciative of the compliment and thanks you, as well. We are absolutely looking forward to working with you in the future on your Negocios Magazine!
Good quality work
Needed to print a big book n they did a good job 👍
Had few problems on my side but they wore quick to resolve it
28 September 2018
Unprompted review
Reply from Printi
Oleg,
This is a great review! Thank you so much for taking the time to lend us feedback on your printing experience with us. We're happy to have helped you through any problems that had come up. Thank you again for the 5 Stars and we're looking forward to working with you in the future!
Printing issues taken care of quickly!
Printing issues taken care of quickly!
Whenever I have printing issues with an order, Printi is quick to fix them and send out a new batch within days! Incredibly amazing customer service.
27 September 2018
Unprompted review
Reply from Printi
Hi GABO!
Our Customer Success Team thanks you!
We're so appreciative that you took the time to leave us a 5 Star Review! We've enjoyed printing with you and look forward to working together again in the future.
Poor communication and follow through…
Poor communication and follow through on ordering. Ended up requesting a refund.
27 September 2018
Unprompted review
Reply from Printi
A. Olmstead,
We hear you on this and understand your frustrations.
Thank you so much for letting us know how your recent printing experience went with us and we do hope to work with you again in the future. To make sure this does not happen again, please reach out to us on all channels- email: support@printi.com, phone: (855) 749-8239, our site Chat, as well our Social Media! We're here for you, A. Olmstead. We hope to work together again and thank you again for leaving your review.
The "graphic designer" was awful
The "graphic designer" was awful. Offered nothing and did not understand my instructions.I finally cancelled the order and did it locally.
27 September 2018
Unprompted review
Reply from Printi
Hi Loren,
Rest assured, we hear your frustrations. We appreciate you reaching out to us about this mishap.
We've looked into the matter and see that there had been a conversation between yourself and our designer regarding your file. If you feel that the answers supplied to your questions at any point forward are not sufficient, please reach out to us! Either by phone : (855) 749-8239 or by email: support@printi.com or even the chat room on our site! We would very much like to help you out in every way possible for any future files submitted or project that you're working on. Thank you again for reaching out, Loren. And happy printing!
I would recommend this company to…
I would recommend this company to anyone.
26 September 2018
Unprompted review
Reply from Printi
Courtney,
Thank you so much for the 5 Stars! We appreciate the great review and look forward to doing business with you in the future!
Thank you for great service and print…
Thank you for great service and print quality ! We look forward to working with you on many more projects
26 September 2018
Unprompted review
Reply from Printi
Todd,
Thank you so much for taking the time to leave us a review! We appreciate the kind words regarding your most recent printing experience with us. We look forward to working with you in the future!
Cheap rates and honest service
Cheap rates and honest service. They refunded a delivery which got delayed. Customer service response was quick.
26 September 2018
Unprompted review
Reply from Printi
RoundService,
Thank you for taking the time to leave us a review on your printing experience with us! We appreciate the 5 Stars and look forward to working with you in the future!
For printing qualities and deliveries, Printi is a trustworthy companies that had never failed our expectations.
This is my second time ordering bulk book print from Printi.com. As customers, we are super pleased with the pricing and book qualities each time they come out to be. For printing qualities and deliveries, Printi is a trustworthy companies that had never failed our expectations. In addition, Printi cares about their customers, in times of crisis or customers' call for special needs, they hear it and always manages to help out. This is a loyal company that deserves loyal customers.
24 September 2018
Unprompted review
Reply from Printi
Allie Lee,
This is an amazing review!
Thank you so much for taking the time to lend us such great positive feedback on your bulk book print experience with us. We appreciate the 5 Stars and look forward to working with you in the future!
Excellent product
Excellent product, everyone in the office was impressed.
24 September 2018
Unprompted review
Reply from Printi
Zachary,
Thank you so much for taking the time to leave a review on your printing experience with us. We appreciate the 5 Stars and look forward to working with you again in the future!
Brochures
I did not receive my order yet but was a little hard to place the order online
24 September 2018
Unprompted review
Reply from Printi
Gabe,
Thank you for taking the time to leave us a review on your printing experience with us. We appreciate the feedback as we are always looking for ways to improve! We look forward to doing business with you in the future!
Awesome product
Awesome product! Very great experience. Reasonably priced and quality production. Very satisfied.
23 September 2018
Unprompted review
Excellent company to do business with
Excellent company to do business with! My printing came out better than expected at the best price on the net. Their customer service was also outstanding. Emails and questions are answered in a very timely manner.
I can't wait to work on the next project.
21 September 2018
Unprompted review
Reply from Printi
My Learning Club,
What a wonderful review!
Thank you so much for taking the time to leave us 5 Stars regarding your time spent printing with us. We appreciate the kind words and look forward to working together on your next project!
Amazing value and good quality
20 September 2018
Unprompted review
Reply from Printi
Kevin,
Thank you so much for taking the time to leave a review on your printing experience with us. We appreciate the 5 Stars and look forward to doing business with you in the future!
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