I ordered a st paddy's day fleece several months ago, & I am still waiting yet, so obviously a Scam, have warned family & friends about them. MR A L SMITH
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Unable to upload design, for a simple business card, asked support for help. Debra S from customer service was just stalling me telling me same things, in the end when I given her screen to screen cap... See more
Company replied
I recommend Printi wholeheartedly!! I was skeptical at first - how could the quality reach our standards with such affordable pricing?! After trying a few different vendors, Printi has proven to be... See more
Company replied
The products themselves are great. Fantastic quality. Above average customer service that I must thank again and again for such wonderful help. However, something happens along the line between prin... See more
Company replied
Company details
About Printi
Information provided by various external sources
Printi is a Boston-based online printer that aims to fuel creativity. We gear our services toward creative professionals, from graphic designers to small businesses and marketers. We specialize in cost-effective, custom-printed products.
Super Helpful Customer Service
Print production involves technical expertise and exceptional attention to detail - which is why we strive to provide you with personalized customer support from our Success Team.
Broad Product Porfolio
Our online printing solutions cover a wide range of products, including books, magazines, marketing materials, signage, and art prints. Better yet, we are adding new exciting products every week, so stay tuned!
Affordable Prices, Unbeatable Turnaround
We specialize in cost-effective, custom-printed products, and strive to bring you the most affordable pricing in the industry. We even offer price-matching and work hard to always exceed your expectations for both quality and delivery of your product.
Free Professional Design Services
Yes, you read that correctly! We offer free design services that connect you with one of our designers on a project basis free of charge with the purchase of your product.
Contact info
109 State Street, 02109, Boston, United States
- (855) 749-8239
- support@printi.com
- www.printi.com
1.9
Poor
864 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recommend Printi wholeheartedly!
I recommend Printi wholeheartedly!! I was skeptical at first - how could the quality reach our standards with such affordable pricing?! After trying a few different vendors, Printi has proven to be the highest quality, quickest, and most affordable for our Perfect Bind journals. Who could ask for anything more?
Their customer service team is exceptional. s/o to Nathalie and Tyler for taking such great care of us. We look forward to placing our next round of orders!
18 August 2018
Unprompted review
Reply from Printi
Erin,
WOW! This is such an amazing review on your Perfect Bound journals! We are so very appreciative of you for taking the time out of your day to lend us this great feedback on your order with us. Our Customer Success Team also thanks you for the kind words! We look forward to doing business with you in the future and thank you again, Erin, for the 5 Stars!
PRINTI IS GREAT TO WORK WITH
Printi is great. I love their attention to the details of my print magazine and the speed at which the resolve all of my questions and concerns. They produce a quality product and provide outstanding customer service.
17 August 2018
Unprompted review
Reply from Printi
GET MONEY Media Group,
Thank you for leaving this great review regarding your magazine! We appreciate you for taking the time to lend us feedback on your printing experience. We look forward to doing business with you in the future! Thank you again for the 5 Stars!
Awesome Value!!
Awesome product, fantastic price... couldn't be happier!! 😊
16 August 2018
Unprompted review
Reply from Printi
Amy,
Thank you so much for the 5 Stars! We're so appreciative of you for taking the time out of your day to lend us feedback on your printing experience with us. Thank you again for the review and we look forward to doing business with you in the future.
speedy and fantastic!!
16 August 2018
Unprompted review
Reply from Printi
Jennifer,
Thank you so much for taking the time to leave us a great 5 Star Review! We're looking forward to doing business with you in the future!
Speedy and Great Quality
My feather flags arrived quickly after placing my order and getting them the design. They look great!
16 August 2018
Unprompted review
Reply from Printi
Adrienne,
Thank you so much for lending such great feedback on your feather flags! We appreciate the 5 Stars and we look forward to doing business with you in the future!
Promo code allowed us to order a free…
Promo code allowed us to order a free book to preview the “real thing”. Quality was great. Shipping was fast. Will order from again.
16 August 2018
Unprompted review
Reply from Printi
Grace,
We're so happy to hear you loved your free book to preview before ordering! We are so appreciative of the 5 Stars and we're looking forward to doing business with you!
FANTASTIC RESULTS
AWESOME! First time experience and it was great. VERY SATISFIED about the printed project, they are beautiful! VERY SATISFIED about the speedy turn around time.
My one point of feedback was that it was hard to get it in the right format without being a professional design person and having the right software. Maybe it isn't as user friendly for amateurs?
Thanks for the great service and I hope to use you again.
15 August 2018
Unprompted review
Reply from Printi
William,
This is a wonderful review! We are so very appreciative of this feedback on your printing experience with us. And please, if you have any questions regarding the formatting in the future, feel free to reach out to our support team at support@printi.com. We want nothing more than to help you! Thank you again for the 5 Stars and we look forward to doing business with you in the future!
Customer service was amazing
Customer service was amazing! Super quick, got my questions answered, and helped me feel at ease. This was my first time using Printi and I will definitely be using you again!
15 August 2018
Unprompted review
Reply from Printi
Kristianna,
What an amazing review!
Thank you so much for the positive feedback on your printing experience with us and for the 5 Stars. We look forward to doing business with you in the future!
Everything came exactly how I wanted…
Everything came exactly how I wanted it! I had a lot of questions and they were answered quickly, making my time using the website very enjoyable.
15 August 2018
Unprompted review
Reply from Printi
Meghan,
Thank you so much for this wonderful review! We appreciate you for taking the time to lend us such positive feedback on your order. Thank you again for the five stars and look forward to doing business with you in the future!
Wonderful printing
Wonderful printing, wonderful customer service. Very patient and just the best!
13 August 2018
Unprompted review
Reply from Printi
Lisa,
Thank you so much for taking the time to lend us such wonderful feedback on your printing experience with us. We're very appreciative of the 5 Stars and look forward to doing business with you in the future!
Published a personal journal
This is the second time I have used Printi and both times the final product has been great and the timeframe quoted was met on both occasions. If you are printing something for the first time they are very good at checking your documents to make sure they are correct before printing.
11 August 2018
Unprompted review
Reply from Printi
Donald,
Thank you so much for leaving this amazing review! We appreciate you for taking the time to lend us feedback on your most recent printing experience with us and we're looking forward to doing business with you in the future! Thank you again for the 5 Stars, Donald!
Amazing workers but be prepared to be told you're wrong
The product itself is hard to use, but the workers are fast respondents and are an amazing help in clarifying the what the product errors are. My suggesting is send the product in and be prepared to be told if every little dot of an i or cross of a t is wrong.
10 August 2018
Unprompted review
Reply from Printi
First Time User,
Thank you for lending us feedback on your printing experience with us! We appreciate you for taking the time to leave us a review and look forward to doing business with you in the future.
Very surprised with quality
Very surprised with quality, it looks better than most online printers I've used in the past. And in place of a press check, it's great we were allowed to order a free test print before ordering the full quantity.
9 August 2018
Unprompted review
Reply from Printi
Thank you, Colby!
We appreciate you for taking the time to lend us this great feedback regarding your printing experience with us. Thank you so much for the 5 Stars and we are looking forward to doing business with you in the future!
Over Saturated
The LPI quality is good and the pricing is unbeatable. However, the ink coverage is over saturated. You can see at the edges of the print where the inks pooled and dried which also made for an overall darker print. All pieces were at least consistent. Hopefully, this isn't a common issue but it is an issue I hope doesn't happen again. I will continue to quote print jobs from Printi to my clients but if it happens again I will have to leave them out of my estimates, unfortunately.
9 August 2018
Unprompted review
Reply from Printi
DZYNR, Inc,
Thank you so much for taking the time to lend us feedback on your printing experience with us. We appreciate the helpful insight and look forward to doing business with you in the future!
The communication response was prompt BUT...
The communication response was prompt.
I was assertive over phone and email about my need for it by a certain time.
I emailed to check the status the day before it was schedule to be delivered. Customer service rep was surprised and no one knew what happen.
Because of what was phrased as glitch in the system, my order was never printed and shipped.
I asked for a refund. I went to kinkos and had it printed in 4 hours.
7 August 2018
Unprompted review
Reply from Printi
Hi Kelvin,
Thank you for taking the time to lend us feedback on your printing experience with us!
Our sincerest apologies, Kelvin, for this mishap with your order. We've refunded you for the amount spent and we look forward to doing business with you in the future.
First Time Using Printi
This was my first time making a small art zine, and Printi was so kind and answered all my questions throughout the process. The end result looked exactly as I imagined and I couldn't be happier! I'm already planning my next art zine to print with Printi!
7 August 2018
Unprompted review
Reply from Printi
Rebecca,
What an amazing 5 Star Review! Thank you so much for taking the time to lend us this feedback on your printing experience with us. We look forward to working with you again on your next art zine!
Great quality
Great quality, fast turn around time, and good pricing. I would recommend this company.
7 August 2018
Unprompted review
Reply from Printi
Erin,
Thank you so much for taking the time to leave us 5 Stars and a great review! We look forward to doing future business with you!
Great service
Great service. We love the spiral books to share with our HIPPY parents. Great product and reasonably priced.
7 August 2018
Unprompted review
Reply from Printi
Donna,
We're so excited to hear this great feedback on your ordering experience with us! We hope your parents love the spiral books! Thank you so much for the review and the 5 Stars. We're looking forward to doing future business with you.
Product arrived a week early and in…
Product arrived a week early and in great shape.
6 August 2018
Unprompted review
Reply from Printi
M C,
Thank you so much for lending us feedback on your ordering experience with us! We're appreciative of the 5 Stars and we look forward to doing business with you in the future.
Great customer service and final…
Great customer service and final product!!
6 August 2018
Unprompted review
Reply from Printi
Meg!
Thank you so much for the 5 Stars! We appreciate you taking the time to lend us feedback on your order and look forward to doing business with you in future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.