Printing Bee Reviews 463

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the stunning and detailed prints and canvases. Many appreciate the beautiful and accurate representation of their beloved pets, often noting how well the company captures their essence. The overall product quality and the emotional value of these items are frequently highlighted as exceptional. However, some customers have expressed dissatisfaction with issues related to their orders and delivery. These concerns include receiving damaged frames, incorrect items, or experiencing significant delays and lack of communication regarding their shipments. A few reviewers also mentioned difficulties with customer service when trying to resolve these problems, with some feeling ignored or that their issues were not adequately addressed.

What people talk about most

Product

People report positive experiences with product. Many customers are overwhelmed and delighted by the beauty... See more

Quality

Reviewers mention positive feedback about quality. Many customers are overwhelmed and pleased with the... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers express satisfaction,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers report quick delivery, with some items... See more

Service

Users describe ambiguous interactions with service. Many customers praise the fantastic service, highlighting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

**Update! I’ve had a very apologetic email from the CEO who has refunded in full and is sending out the portrait with the correct eye colour and hopefully frame. This gesture is much appreciated and... See more

Rated 5 out of 5 stars

We sadly lost our beloved labradoodle Lando at only 6 years old to an unexpected medical emergency. I wanted to find a picture frame that offered several photos slots as well as a fitting tribute to o... See more

Rated 5 out of 5 stars

Heartbreakingly, we lost our beautiful boy George in May. I sent a photo and ordered a framed print and I cannot tell you how glad I did. It is absolutely perfect and genuinely looks exactly like him,... See more

Rated 5 out of 5 stars

The picture that was painted for me was really beautiful. The company contacted me before sending the picture out to me to see if I was happy with it. They sent it out quicker than what I thought so t... See more


Company details

  1. Gift shop
  2. Interior designer

Written by the company

Home of the Diamond Dust Glitter Canvas. Create canvases for your family & friends, our high quality, affordable canvases are available for you to buy online today


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

463 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dog portraits fabulous

When I received my dog portraits I could not have been happier. They are amazing and look soo good. Fantastic place to use and I will definitely come back.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent painting and service

Sarah was very helpful in advising on the quality of the photo and then sent a draft painting which wasn't quite right as it was of the head only so they re-did it (free of charge) to include the body. Very helpful. Again, I was sent the draft to approve. I asked for delivery to be delayed until a specific week and that was done as well. The painting of our puppy is gorgeous! Very pleased, would recommend!!

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful print

What a wonderful service from this company ,pleasure to do business with my portraits are beautiful ,all family members are made up with them ,probably shouldn’t say this but they even sent me a free A4 print for free , kind regards and i will definitely be ordering more

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Sparkle Canvas

I previously had this picture in a frame , but it didn’t do it any justice.
Having used this company before I had to let printing bee work their magic.
I am so happy with the sparkly canvas .
Thank you 🤩

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Beyond happy with the picture

Beyond happy with the picture . They performed a miracle with the photo I sent. This is a gift and I know the recipients will be over the moon with it.
My advice to any customer is try to send the clearest photo you have as blurred or too distant make the artist life more difficult.

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful piece

Beautiful piece, I can’t wait to give this to my best friend for her birthday she will love it. Thank you so much ❤️

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic company!! Excellent value for money and great communication.. They managed to add an extra person into one of my wedding photos and did a fantastic job..
Will definitely be using this company in the future and highly recommend them.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

Ordered some digital prints. Great personalised service and excellent pricing. Highly recommend!

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Over the moon!

Even when facing the busy Christmas period the team kept in touch with me every step of the way and my picture arrived in time for the person it was Intended for as a gift! The picture was beautiful, fantastic communication, will 100% order again!

27 December 2024
Unprompted review
Rated 5 out of 5 stars

Ordered 3 canvases for Christmas…

Ordered 3 canvases for Christmas presents and they all arrived in time for Christmas. They're absolutely beautiful and I'll be ordering more to add to my collection! Great price and quality, communication is very good!

Thanks again, merry Christmas & happy new year 🥳

26 December 2024
Unprompted review
Rated 1 out of 5 stars

AVOID

Ordered a product. They didn't pay the correct postage so I had to pay extra charges to receive the item. Scumbags

When I emailed them they kept sending nonsense replies and repetitive questions. AVOID

23 December 2024
Unprompted review
Printing Bee logo

Reply from Printing Bee

No need for this, we replied to your email within 2 minutes offering to pay the extra postage!

Rated 5 out of 5 stars

Would highly recommend

Had a brilliant experience using Printing Bee, they were very accommodating making some amends for me on my portrait and I'm so happy with the final result. Would highly recommend them.

9 December 2024
Unprompted review
Printing Bee logo

Reply from Printing Bee

Thank you Elsie, we are glad you are happy with the result <3

Rated 5 out of 5 stars

5 star service

I ordered a digital print of my late dog. Before sending me the final version they asked if I was happy and to let them know of any alterations. The eye colour was slightly off which they swiftly rectified before sending the final image. Really nice company to deal with. Would definitely use again.

17 December 2024
Unprompted review
Printing Bee logo

Reply from Printing Bee

Sorry for your loss Colin x

Rated 1 out of 5 stars

Keep away from this company

Keep away from this company. I have order 4 glitter canvases 9 days ago and still didn't turn up. I email them 2 times about my order but I been ignored, as this were supposed to be gifted to my family. Really disappointed and upset with this service. Looking to get in contact with Ombudsman as this is not fair on the customer and company like this shouldn't be allowed to run. I will get in contact with the bank as I can see other customers had issue with refunds.

4 December 2024
Unprompted review
Printing Bee logo

Reply from Printing Bee

Could we get your order number please so we can look into it

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