For my second order, Im feeling pretty good. I have some like and dislikes between orders that as I better navigate the drafting process may resolve itself. Overall, mostly pleased.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recommend PrintPlace for easy, professional looking stickers. They come in a variety of options for text type, color, and templates. My personalized custom designed stickers arrived today and they a... See more
Company replied
I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it ri... See more
Company replied
I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that... See more
Company replied
Company details
Information provided by various external sources
Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.
Contact info
1130 Ave H East, 76011, Arlington, United States
- 877.405.3949
- jason@printplace.com
- www.printplace.com
4.3
Excellent
546 reviews
Replied to 32% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rush order was simple
The online ordering was easy and this was a rush job that got here on time. Thank you.
7 July 2025
Unprompted review
Reply from PrintPlace
Hi,
Thanks for the great review! We’re so glad you’re happy with your order.
All the best,
Customer Care Team
They did an outstanding job using…
They did an outstanding job using brilliant color and great setup for my sign I am very impressed with their work and I would recommend them they're not out of sight on price and it's a quality job when you get it done thank you for the great work
6 July 2025
Unprompted review
Reply from PrintPlace
Hi,
Thanks for the great review! We’re so glad you’re happy with your order.
All the best,
Customer Care Team
It was easy
It was easy to design our post card/ flyers and they turned out perfectly for what we needed. The value and quality of the print was 10/10. I shopped around before taking the chance to try a new company. Looking forward to our next projects with them. ( Shipping was expensive, but everything is currently) I did have the option to go pick it up for free.
27 June 2025
Unprompted review
Reply from PrintPlace
Hi,
Thanks for the great review! We’re so glad you’re happy with your order.
All the best,
Customer Care Team
Varying Pack Quantities
We have ordered with PP for years. Our branding tags have always been ordered in quantities of 250/pk. We recently received several cartons of varying pack quantities. Very disruptive to our business.
25 June 2025
Unprompted review
Reply from PrintPlace
Hi Nikki,
Thank you for your continued partnership over the years — we truly value your business. We're very sorry to hear about the recent inconsistency in your order and understand how receiving varying pack quantities can be disruptive to your operations.
This is not the experience we want for our customers, Please reach out to our support team with your order details if you haven’t already.
We appreciate you bringing this to our attention and thank you again for your ongoing trust.
Sincerely,
Customer Care Team
Reply from PrintPlace
Thank you for your fantastic feedback! We're thrilled to hear you found our service helpful and our quality met your expectations. Looking forward to serving you again soon! -Customer Care
Quality of work and ease of using…
Quality of work and ease of using website.
18 June 2025
Unprompted review
Reply from PrintPlace
Thank you! We're thrilled to hear you enjoyed the quality of our work and found our website user-friendly. Your satisfaction is our top priority! -Customer Care
No cooperation
After seeing the proof I reached out to Print Place to explain my order was wrong and needed adjusting. 1 day after my request they went into production anyway, producing an item that is worthless to me now. After trying to prevent the shipment to no avail I received the product more than 3 weeks after I ordered a 2 day delivery as well. Zero help in fixing the issue. Took my money and did nothing right. Do not recommend. Made a new order with a new company the same day.
19 June 2025
Unprompted review
Reply from PrintPlace
We're truly sorry to hear about the trouble you've experienced, and we appreciate you taking the time to share your feedback. That definitely doesn't sound like the smooth process we aim to provide. We'd like to look into this further and see how we can make things right—could you please share your order number with us? -Customer Care
Truly the Best!
PrintPlace was recommended to our organization. We are very happy with the A1 service, quality, and pricing.
4 June 2025
Unprompted review
Reply from PrintPlace
Thank you for the fantastic feedback, Susan! We're thrilled to hear that you and your organization are happy with our service, quality, and pricing. Your recommendation means a lot to us! -Customer Care
Quality job
Stickers were well printed and the backing was easy to remove -- a big plus compared to the last order we got from a different vendor. We'll use PrintPlace again.
23 May 2025
Unprompted review
Reply from PrintPlace
Thank you for the fantastic feedback! We're thrilled to hear that you loved the quality of your stickers and found the backing easy to remove. We look forward to serving you again soon! -Customer Care
Great quality and easy ordering
The ordering was simple and straightforward, and the bookmarks were delivered today - and are perfect!
9 June 2025
Unprompted review
Reply from PrintPlace
Thank you, Luis, for your fantastic feedback! We’re thrilled to hear that you found the ordering process easy and that your bookmarks met your expectations. We appreciate your support! -Customer Care
very happy with my purchase
very happy with my purchase. good quality product
5 June 2025
Unprompted review
Reply from PrintPlace
Thank you, Jeannie! We’re thrilled to hear you’re happy with your purchase and found our product quality excellent. We appreciate your support! -Customer Care
Placing an order with PrintPlace was…
Placing an order with PrintPlace was fast and easy. I like that I could reload my artwork multiple times and generate new previews each time. When I had questions, the live chat was super helpful.
30 May 2025
Unprompted review
Reply from PrintPlace
Thank you for your fantastic feedback! We're thrilled to hear that you found the ordering process fast and easy, and that our live chat was helpful. Your satisfaction is our priority, and we look forward to serving you again soon! -Customer Care
Great quality, fast, affordable.
15 May 2025
Unprompted review
Reply from PrintPlace
Thank you for your fantastic review, Maria! We're thrilled to hear you loved the quality and speed of our services. Your satisfaction means a lot to us! -Customer Care
PRINTED INCORRECTLY AND UNRESPONSIVE CUSTOMER SERVICE
I uploaded a design for a folded business card and when received they printed it incorrectly. I was told their “ system” determined the back (that I designed) should be the front so changed my design when printing. They did this without notifying me about the change which was incorrect! They said they needed me to send them a photo of what I received , which I did and since that time I have heard NOTHING even though i have followed up. I asked that they reprint it correctly as i designed it. My initial order was ordered in plenty of time to receive for an event I needed them for. I explained the time sensitive nature of getting these reprinted but no response to date. The cards were the quality I needed so I have no complaint on that. BUT the fact that their “system” CHANGED MY DESIGN and did so WITHOUT MY PERMISSION and that they have not responded about a reprint in a timely manner is inexcusable. Thus the 1 star review. I would give zero if I could.
29 May 2025
Unprompted review
Reply from PrintPlace
We're so sorry to hear about this frustrating experience—especially with something as important and time-sensitive as event materials. That definitely shouldn’t have happened, and we understand how disappointing the lack of communication has been. So we can look into this further and help resolve it, could you please provide your order number? -Customer Care
Superb Experience!
Our designer made a mistake on the bleed and your graphic designer fixed it without any fuss and within an hour or so. The order arrived very quickly, actually BEFORE the anticipated date. The flyers looked great! The pricing was competitive. We would not hesitate to use you again for any of our print projects. Thank you.
6 April 2025
Unprompted review
Reply from PrintPlace
Thank you, Chavie! We're thrilled to hear our team was able to assist you promptly and that you loved the flyers. Your satisfaction is our priority, and we look forward to supporting your future print projects! -Customer Care
Always great service
Always great service - fast and efficient ordering process. Product quality always great!
22 May 2025
Unprompted review
Unable to add perforations and…
Unable to add perforations and numbering to the online custom design.
9 May 2025
Unprompted review
Easy to use
Easy to use. Great customer service. Excellent quality for the price!
29 April 2025
Unprompted review
Great Quality Presentation Folders from PrintPlace
The presentation folders from PrintPlace are very nice! The print quality and finish are professional, and they really help make a strong impression. Highly recommend for anyone needing polished, well-made folders.
9 May 2025
Unprompted review
Great customer service
Great customer service. Friendly and understanding. Super fast delivery! I love how easy they make printing my flyers.
1 May 2025
Unprompted review
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