I purchased a Priority Skyline electric bike. Buying online was a pleasure - Priority provides tons of information for both pre and post purchase. Amazed the bike arrived in just a few days. The bik... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Priority Bicycles is on a mission to make cycling easier. We've reimagined the bicycle through innovative design and engineering, creating a line of bicycles, from a rust-proof beach cruiser to a high performance commuter, that are easy to assemble, easy to ride, and require no routine maintenance.
174 Hudson Street, 10013, New York, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 15% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Priority Bicycles provides extremely fast shipping and accurate email updates.
Excellent quality bike. Fast shipping best bike I’ve ever owned.
Excellent build quality. Fast shipping. Seamless ordering. They made it super easy to get my kid her first bike. I’m stoked to see her ride it. Thanks so much!!
The quality of the bikes is great. Putting the bike together was a breeze and they feel incredibly well made. I also reached out to customer service and they got back to me in a couple hours and resolved the problem without issue. Great company and experience.
quick and responsive customer service for a warranty replacement.
I have two Priority bicycles and I have asked several questions over time. They are always responsive, ..., even on the weekend!
Technician was very helpful in diagnosis and fix for motor problem.
53 years ago I passed my driving test and I put my Schwinn 10-speed in the basement. Today I picked up my new Priority 600 and am already bonding with the bike. I am no cyclist, obviously, but the smooth functioning of the Pinion gears and Gates carbon belt drive makes me feel like one. I live near community fire and rail trails, and I look forward to filling my panniers at the grocery store, confident the bike can handle the gravel, dirt, and paved paths on the way home. A mention to the Beeline group at E-Bikes 508 in Plymouth, MA who assembled the bike and patiently answered all my 1970-era questions. All around, a very pleasant experience with the 600 from day 1.
This is my 2nd Turi. I sold my first one when I moved across country. I missed it so much that I bought it again! Excellent customer service and a truly fantastic bike!!
Excellent purchase experience and quick delivery. Simple assembly and great bike
I already wrote quite the review. Y’all are amazing from beginning to end.
I feel like I got great value for my money. It's a solid bike. Assembly instructions could have been more detailed (I accidentally broke the front brake connection during assembly). I had a question about the water bottle holder, and received a prompt response. Shipping was prompt. I love supporting American-made.
I spent a fair amount of time looking for 2 “forever” comfortable, durable cruiser bikes for my wife and I. Lots of research, lots of consideration. Priority Bicycles name kept popping up when seeking quality, value, ease of purchase, and desirable features. I bought 2 bikes from Priority. The shipping was quick and the bikes arrived in perfect condition. Some minor assembly was needed, which was easy and fast with all tools provided. A clear assembly video on Priority’s webpage made it a breeze actually. My wife and I have now been bike riding after decades of not owning bikes and we couldn’t be happier with our choices. I wouldn’t change a thing about the purchase and would highly recommend Priority Bicycles to anyone.
Easy process to order & receive bike. Self assembly was straightforward & bike is awesome to ride!

Reply from Priority Bicycles
Excellent customer service and great product.

Reply from Priority Bicycles
It’s a great build, attracts attention and, a really fun ride. Thx!

Reply from Priority Bicycles
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.