I have been a client for many years. Although I haven't claimed, every time for renewal, the price increase is "a joke". Therefore, I'm need to phone and discuss. The price reduces to a "competitiv... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was very well looked after by the young lady who answered my call and did all that was necessary to transfer the policy to my name as my husband died eight months ago. She was most carful and effic... See more
Company replied
I got my renewal quote from privilege and it was considerably higher than what I had paid for the previous year. I was seriously considering going onto a price comparison site to get alternative quote... See more
Company replied
I recently made a claim on my buildings insurance through Privilege and was thoroughly pleased with the whole experience. I had to call a number of times for various reasons and everyone I spoke to wa... See more
Company replied
Company details
- #108 of 135 best companies in Insurance company
- #51 of 69 best companies in Car and Motor Insurance Agency
- #33 of 44 best companies in Home Insurance Agency
- #10 of 10 best companies in Personal Insurance Company
Privilege
Written by the company
- At Privilege we offer home and motor cover to people from various walks of life. That includes your mate with the 5-bed house. The bloke off the telly who drives a silver Porsche. The lady in the corner shop. Your hairdresser. Your doctor. Your brother. Your mother. And all sorts of people in between.
Contact info
United Kingdom
- www.privilege.com
4.4
Excellent
9k reviews
Asks customers to review
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Great staff
Great staff, helpful and understanding. Managed to give me a much better quote than the automatic renewal process.
26 May 2026
Reply from Privilege
Hi Steven. We're so glad our team could provide helpful and understanding service, securing a better quote for you. Thank you for your kind words! Rach
Was with privilege last year renewed…
Was with privilege last year renewed this year very happy with the company well worth the money thanks again
26 May 2026
Reply from Privilege
Hi Robert. We are so pleased you renewed with us! We appreciate your kind words and continued support. Thank you! Rach
It would have been better if you…
It would have been better if you offered me the price I got after talking to a rep and not putting the price up buy £100 pound
26 May 2026
Reply from Privilege
Hi Robert. We appreciate your feedback and understand your concern regarding the price difference. We value your comments as we always look to improve. Rach
Reply from Privilege
We are glad to hear that our service met your expectations. We appreciate your feedback. Alex
A knowledgeable and empathetic employee…
A knowledgeable and empathetic employee who negotiated a very good price
23 May 2026
Reply from Privilege
We're glad our colleague was knowledgeable and empathetic, Roger. Thank you for your feedback. Aston
Reply from Privilege
Just as insurance should be! Welcome to Privilege. Kirsty
good with dealing wth
25 May 2026
Reply from Privilege
We're delighted we've made a five-star impression, Colin! Kirsty
Price very competitive staff are very…
Price very competitive staff are very pleasant and professional
21 May 2026
Reply from Privilege
We pride ourselves on our customer service, so this is what we like to see, Jean. Thank you for choosing Privilege. Kirsty
An excellent company
This company provides all that I need at a very reasonable price too
23 May 2026
Reply from Privilege
It's important to have the right cover for the right price, Maria, and we're pleased you found that with us. Kirsty
lite friendly help in altering some…
Polite friendly help in altering some details and renewing my policy. Excellent, I would recommend Privilege to anyone.
24 May 2026
Reply from Privilege
We're so happy to hear we could help with your policy, Douglas. Thank you for your kind words and recommendation! Kirsty
I deal with Privilege 8 years + and…
I deal with Privilege 8 years + and always been happy with service and price, but this year the prices is absolutely ridiculous and I needed to get insurance with another company.
24 May 2026
Reply from Privilege
We wouldn't like to see you go, Liubov. The team are always there if you'd like to discuss the renewal quote, and you can reach them via Facebook on the link below. Kirsty
m.me/PrivilegeUK
Reply from Privilege
We're happy we could make things simple when changing your vehicle, Elaine. Thank you for your positive feedback. Kirsty
Reply from Privilege
We appreciate you staying with us for another year, Caralyn. Thank you for stopping by with a review. Kirsty
Reply from Privilege
We're so glad you found our policy easy to set up, Rehal. Welcome to Privilege. Kirsty
Reply from Privilege
We're pleased we could help with your price, Yvonne. Thank you for your custom. Kirsty
Easy to navigate on the website
Easy to navigate on the website. Very clear policy wordings with very good level of cover suited to our needs. Competitive pricing too. All in all very easy to renew our motor insurance thank you.
20 May 2026
Reply from Privilege
It's important to have the right cover for the right price, Mankit, and we're pleased you found that with us. Kirsty
Always a pleasure to speak with staff…
Always a pleasure to speak with staff at Privilege, happy with the great deals they give me every year
23 May 2026
Reply from Privilege
We're so pleased you enjoy speaking with our staff and are happy with your quote. Thank you for your continued loyalty and kind words. Kirsty
Really friendly and helpful.Talked me…
Really friendly and helpful.Talked me through the whole process explaining all the steps and options
20 May 2026
Reply from Privilege
We're happy to hear we provided a friendly and helpful service, John. Thank you for your positive feedback! Kirsty
Renewed my car insurance with Privilege…
Renewed my car insurance with Privilege for 7th year running. Very happy with price and customer care.
20 May 2026
Reply from Privilege
It's great to hear this, Evan, and we're pleased we've impressed. Thank you for your continuous custom. Kirsty
Good dealing.
20 May 2026
Reply from Privilege
We pride ourselves on our customer service, so this is what we like to see. Thank you for the top-mark review. Kirsty
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