PRJKT RUBY Reviews 2,939

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I was a little unsure about ordering online at first, but it turned out to be super easy and smooth. The doctor asked a few relevant questions before approving my order, which made me feel comfortable... See more

Company replied

Rated 1 out of 5 stars

Update they won’t refund the full amount of 50 dollars they only refunded us 5 dollars now. What a joke of a company stay away! Very disappointed with the service. I was told the product could be... See more

Company replied

Rated 4 out of 5 stars

Overall, Prjkt Ruby is sensational, and I love them. My constructive comments at the moment are A) There is no means on the website to make address adjustments when one is traveling. It must be done b... See more

Company replied

Rated 5 out of 5 stars

Love the easy experience! Hate having another errand to run to. Love the convenience of getting my meds in the mail. Cost effective and same quality as anywhere else you would get them. Will continue... See more

Company replied

Company details

  1. Pharmacy

Written by the company

Getting access to birth control isn't always easy. PRJKT RUBY is here to change that. Order birth control online, with free consultations and free shipping in discreet packaging. Your purchase supports global contraception access. Just $20/month.


Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fully recommend

Quick responses, effective care, and no judgement!

24 March 2026
Unprompted review
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Reply from PRJKT RUBY

Thanks for your kind feedback, Kayla! We're here for you if you need anything else. :)

Rated 5 out of 5 stars

I was a little unsure about ordering…

I was a little unsure about ordering online at first, but it turned out to be super easy and smooth. The doctor asked a few relevant questions before approving my order, which made me feel comfortable. I got my package yesterday, and it only took two days to arrive. Overall, a really good experience!

22 February 2026
Unprompted review
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Reply from PRJKT RUBY

Radha, we’re so glad you gave us a try and had a smooth experience! It’s completely normal to feel unsure at first, so we love hearing that the process felt easy and that the provider's questions helped you feel comfortable. And two-day delivery is always a win 🙌 Thanks so much for sharing your experience!

Rated 1 out of 5 stars

Waste of time

Update they won’t refund the full amount of 50 dollars they only refunded us 5 dollars now. What a joke of a company stay away!

Very disappointed with the service. I was told the product could be delivered almost immediately, but a couple of days later I was informed it would actually take a week. If I’d been given accurate information from the start, I could have planned accordingly. Poor communication and misleading delivery promises — not impressed.

22 December 2025
Unprompted review
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Reply from PRJKT RUBY

Connor, we’re really sorry for the conflicting information and understand how frustrating that must have been. We do offer Overnight and 2-day shipping within the 48 contiguous states, and it’s upsetting to hear that wasn’t clearly communicated. We’d really appreciate the chance to look into what happened and make this right for you. Please reach out to our patient support team at (844) 887-7829 or email service@prjktruby.com so we can help.

Rated 5 out of 5 stars

Love the easy experience

Love the easy experience! Hate having another errand to run to. Love the convenience of getting my meds in the mail. Cost effective and same quality as anywhere else you would get them. Will continue to order from prjkt ruby in the future!

2 December 2025
Unprompted review
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Reply from PRJKT RUBY

Kayla, we’re so happy to hear you've had a great experience with PRJKT RUBY! Thanks for your kind words, and please don't hesitate to reach out if there's anything else we can help with. 💕

Rated 5 out of 5 stars

Easy to use

Easy to use, convenient. Very efficient. I am a fan of products such as this that provide convenient access for women’s health needs. Thank you!

14 December 2025
Unprompted review
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Reply from PRJKT RUBY

Maggie, we’re so glad you find PRJKT RUBY easy and convenient! Thanks for sharing your experience and for supporting accessible women’s health care.

Rated 5 out of 5 stars

Extremely professional

Extremely professional and immediate. I felt as though I could trust the care I was getting.

1 December 2025
Unprompted review
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Reply from PRJKT RUBY

Fernanda, we’re so happy to hear you felt supported and confident in your care! Thanks for sharing your experience and trusting PRJKT RUBY. We really appreciate you taking the time to write a review.

Rated 5 out of 5 stars

Always on time and super reliable

Always on time and super reliable! This has made my life so much easier, and it’s nice to know that they’re donating to help other women get birth control too. Definitely recommend.

30 November 2025
Unprompted review
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Reply from PRJKT RUBY

Mariana, we love hearing this. We're so glad your orders have been reliable and that the service has made things easier for you. It means a lot that you appreciate our mission too. Thanks for the kind words and for recommending us! Happy Holidays!

Rated 1 out of 5 stars

The customer support Reene decided not…

The customer support Reene decided not to do her job and not answer my question- the status of my medication order! The next customer support Hannah was much more helpful.

10 December 2025
Unprompted review
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Reply from PRJKT RUBY

Amanda, we’re so sorry to hear you had a frustrating interaction at first. That’s not the experience we want for anyone, and we appreciate you letting us know. We’re glad Hannah was able to help, and we’ll look into what happened so we can improve. We hope you'll give us a chance to make things right in the future.

Rated 5 out of 5 stars

Satisfied Customer

I ordered it and it arrived within 4-5 days. I started using it about 4 or 5 days after stopped my period. I never had any nausea, which was what I experienced 20 years ago when I first used it. Though I'm now using Junel, and I think I used microgestin before. I have not gotten my period, which is the point of my use. When I was supposed to get my period after I started using it, I felt like I was about to get my period at any moment, my stomach was sensitive. Never got it, great. Around the time I was supposed to get it again, no period, less irritation, more normal. I'm happy customer. It's also helped my digestion, although often, I really have to go. Also leg cramps but nothing too bad.

27 October 2025
Unprompted review
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Reply from PRJKT RUBY

We’re so happy to hear things have been going smoothly and that PRJKT RUBY is making a difference for you! Thanks for sharing your experience and trusting us to support your health journey. :)

Rated 5 out of 5 stars

Quick and easy

I’ve gone through ruby for years, every experience I’ve had has been quick, easy, painless and all around pleasant experience. Every Doctor and Nurse practitioner has been nice and friendly.

26 November 2025
Unprompted review
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Reply from PRJKT RUBY

Heather, we’re so happy to hear you’ve had such a positive experience with PRJKT RUBY over the years! Thanks for trusting us to support you and for sharing your kind words about our team.

Rated 1 out of 5 stars

On browser

On browser, cannot add items to cart. Also, somehow my address was changed to a previous address and I have not received 2 orders because they went to the wrong address. No refund was even offered. Had to create a new order with expedited shipping for $59 and that order is still pending while I am out of meds.

24 November 2025
Unprompted review
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Reply from PRJKT RUBY

Aarushi, thank you for sharing this. That sounds incredibly frustrating, especially when you’re trying to stay on track with your birth control. We know how important it is to receive your medication on time, and we’re sorry to hear about the address issues and the trouble placing an order on the site.

We’d really like to look into what happened and help sort this out. Please reach out to our patient support team at service@prjktruby.com or (844) 887-7829 so we can review your account and work toward a resolution.

Rated 3 out of 5 stars

Rates are expensive

Rates are expensive. Hard to navigate website at times

21 November 2025
Unprompted review
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Reply from PRJKT RUBY

Thanks for sharing your feedback, Kimberly! We do our best to keep pricing fair and accessible, and every order helps support women getting access to birth control here in the US and around the world. We’re always working to make our website easier to use, and we really appreciate you letting us know how we can improve.

Rated 5 out of 5 stars

Amazing service and support

I love how easy it is to find my medication and have it shipped to me. The price is better than when I had insurance. The customer service is prompt and helpful and I feel like managing my endometriosis is easier with access to this healthcare.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Have used them for years!

They’ve been a reliable source of my birth control for years, no insurance needed! They help when I have questions and provide doctor consultations when needed. They also donate to other women in need!

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Great!

Ships to the correct location on the correct date every time. Easy to use website. Thank you very much!

22 August 2025
Unprompted review
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Reply from PRJKT RUBY

Thanks so much for your kind review! We're glad you've had a great experience. Appreciate you taking the time to let others know too!

Rated 5 out of 5 stars

The doctor was super nice and helpful

22 August 2025
Unprompted review
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Reply from PRJKT RUBY

Olivia, thanks so much for taking the time to share your thoughts. We're so happy to hear that you found the doctor nice and helpful! Please don't hesitate to reach out if there's anything else we can do to improve your experience.

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