unfortunately the shop was closing down at Teesside park so didn’t have much stock left. The staff were very pleasant & helpful. Over the years I have bought lots of items from pans to a gadget to o... See more
Location
Switch locationUnit 4B, Teesside Shopping Park, TS17 7BW Stockton-On-Tees, GB
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Staff at Teesside Park Pro Cook were so helpful as I wasn’t sure which pan I wanted. Chose a wedge wood blue cast iron frying pan as I needed it to be oven safe. The pan is heavy but perfect annd wash... See more
My experience has always been the best. Staff very helpful, don’t mind if you change your mind a few times. Very sad my local branch is closing this Saturday. Don’t know where I will go now. Service t... See more
Range of products for induction hobs (and other) from entry level (bottom clad, cheaper) to pro (fully clad, more expensive). Do your research beforehand as the staff don't necessarily know / have ex... See more
Company replied
Company details
- #27 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 4B, Teesside Shopping Park, TS17 7BW, Stockton-On-Tees, United Kingdom
4.8
Excellent
795 reviews
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Probably not a good time for the staff…
Probably not a good time for the staff as they were having a closing down sale but they were still professional and willing to offer advice on sales.
8 June 2026
unfortunately the shop was closing down…
unfortunately the shop was closing down at Teesside park so didn’t have much stock left. The staff were very pleasant & helpful. Over the years I have bought lots of items from pans to a gadget to open cans & the quality is first class.
12 June 2026
ProCook only sells quality products
ProCook only sells quality products , my favourite go to shop for all our kitchen needs .
8 June 2026
Well presented store
Well presented store. Absolutely brilliant staff - so why are you closing down??
12 June 2026
Great product and service
Despite the upcoming closure of the store, the staff were lovely and really helpful. The discounts were good too. The pans are fab, worth every penny.
7 June 2026
Just versatile and just perfect dept…
Just versatile and just perfect dept size and non stick.
10 June 2026
Good product,good service and staff
10 June 2026
Excellent service with great staff…
Excellent service with great staff shame it’s closing down!
10 June 2026
My experience has always been the best
My experience has always been the best. Staff very helpful, don’t mind if you change your mind a few times. Very sad my local branch is closing this Saturday. Don’t know where I will go now. Service to a high standard.
10 June 2026
Very helpful staff 👍
10 June 2026
The shop was very busy but the shop…
The shop was very busy but the shop assistants communication skills and services were above standard. They explained the guarantees about each product and I found that excellent.
10 June 2026
The staff were so friendly and…
The staff were so friendly and informed! It will be sad to see them go!
7 June 2026
Hi your products are first class
Hi your products are first class. The staff are also are the same. Nothing any problem. It is sad your shop on Teesside park is going. Good luck to everyone and take care
3 June 2026
Staff at Teesside Park Pro Cook were so…
Staff at Teesside Park Pro Cook were so helpful as I wasn’t sure which pan I wanted. Chose a wedge wood blue cast iron frying pan as I needed it to be oven safe. The pan is heavy but perfect annd washes easily so I’m thoroughly satisfied with my purchase. The sadness is that this store is closing soon due to no fault of their own. They will be greatly missed.
4 June 2026
Helpful in choosing the right item for…
Helpful in choosing the right item for the job staff were 5star.
7 June 2026
Staff were really helpful & friendly
7 June 2026
The staff in Teesside Park shop are…
The staff in Teesside Park shop are great, always very helpful. Sadly, this shop is closing in a few days' time, will be missed.
4 June 2026
I like being able to buy decent products at an acceptable price.
I like to buy equipment that, for example baking trays, that are a bit heavier, decent pots and pans. Pro Cook fulfilled that need. The staff are always helpful. I'm sorry that the Teesside Park branch is closing. I'll miss it a lot.
6 June 2026
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