Hi,made the choice to transfer all pensions after recommendations from friends and quick phone call and the ball got rolling all came together very quickly!! Very professional at profile pensions kept... See more
Company replied
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Review summary
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Reviews shaping this summary
Profile pensions who ever I speak to and when they are always polite friendly and professional They helped me set up online accounts whilst on the phone as I’m nog computer literate lol I couldn’t... See more
Company replied
Had a pension elsewhere to where l currently work , needed help to get the Pension pot put into another account and Profile helped abd did all the necessary. Kept me aprised all the way through and no... See more
After many, many, years of working and supporting a wife and family, it was now time to think of retiring and starting a new chapter in my life. Profile pensions sorted out my private pension into a s... See more
Company details
- #14 of 21 best companies in Pension fund
- #7 of 15 best companies in Retirement Scheme
Written by the company
A better pension for a brighter financial future. Combine your old pensions into a personalised plan and we'll make sure your money works as hard as you do.
Our Company
Written by the company
- Our Mission
- We are on a mission to make Britain better off by giving everyone the right pension plan based on their individual circumstances.
- Make the most of your pension
- Saving for the future has become too complicated, with many people lacking confidence when making financial decisions. Millions of people are not making the most of their pensions or have lost track of them altogether. Many are unknowingly leaving their old pensions in poor underperforming funds with high fees, and those who decide to self-manage often make expensive mistakes.
- What makes Profile Pensions different?
- We use our impartiality and expert knowledge to give you the right pension plan, choosing the best funds from leading money managers from the whole of the market. Our fees are low, all-inclusive and transparent. Our service is online for your convenience, but if you need help, or things explained to you in an easy to understand way, you can ask your dedicated pension adviser at any time.
Contact info
Norwest Court, Guildhall Street, PR1 3NU, Preston, United Kingdom
- 01772 804404
- contact@profilepensions.co.uk
- www.profilepensions.co.uk
4.4
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent service
I was given the confidence to leave everything in their hands. The information was spot on and helpful, even if there was pensions that couldn't be transferred over.
14 July 2025
Profile pension
Spoke with my pension advisor and was very helpful with my pension advice I was given during the phone call. Very helpful and polite.
15 July 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Waste of 10 minutes…
Wouldn't let me get past sign-in page but after reading reviews, nah I'm good thanks
18 July 2025
Unprompted review
Reply from Profile Pensions
Hi,
We appreciate you taking the time to share your experience. We're sorry the sign-in process didn't work for you. If you would like help, please contact us directly with your details - contact@profilepensions.co.uk
Thanks,
Carina Chambers
Marketing Manager
The speed and the efficiency with which…
The speed and the efficiency with which you were able to answer my question. Also to give me more advice as to what I could do with my pension pot.
9 July 2025
Great service and very quick.
9 July 2025
A pleasant experience
It was a pleasure experience. Honesty and transparency matters to me and I think I got that from Profile Pensions.
7 July 2025
The hold highly privileged information
The hold highly privileged information. On my highly selected email address that I shared with this company, after I shared my details with them, I started receiving spam emails non-stop and phone calls. The reason why I know it was them is because I hadn’t had spam issues and spam callers in a long time and at the same time. I shared my details with companies that hold this email address like HMRC, Barclays, etc. where Data protection is their priority. I would think that an investigation should take place as they have extremely privileged information.l and why are we trusting them with our information.
6 July 2025
Unprompted review
Reply from Profile Pensions
HI Bea,
We appreciate your contacting us. I'm sorry to hear about your increased spam, but we take data protection seriously and never share your data with third parties. We asked you for more details about your account, but as none were supplied, we can't look into this further. Thank you for your feedback.
Kind Regards,
Carina Chambers
Marketing Manager
Very professional and kept me updated…
Very professional and kept me updated every step of the way.
1 July 2025
Very reliable easy to speak to
2 July 2025
You taking control wenn use done it all
27 June 2025
Had a very pleasant and reassuring…
Had a very pleasant and reassuring experience when discussing my options.
Staff member was very helpful and friendly and overall a very good communicator.
18 June 2025
you seemtobe very suppportive
6 June 2025
Great service in transferring an old…
Great service in transferring an old pension into my profile pension, communication first class from start to finish 👍
11 June 2025
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