At first there was a problem with our electrical supply and the engineer had to be very patient and try various solutions plugging in to different sockets in different rooms. In the end he succeeded a... See more
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Review summary
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Reviews shaping this summary
Vlad was very professional and came to clean up a stubborn stain from an alcohol stain on our sofa , the sofa has been completely returned to its previous state and smells beautiful too after th... See more
Company replied
We have parents with incontinent issues and the carpet was in a bad state. Replacing the carpet would’ve been no use as it will be soiled in days. So we thought try a professional carpet cleaner but n... See more
Company replied
Quick and reliable. Great results! The carpets were left spotless. Booked them to sort out the mess that the previous, so called professionals, left the house carpets with... Carpets had marks, dirt a... See more
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Company details
Written by the company
London's favourite cleaning company! We're always there for you when you need us wherever you are situated! Efficient and quick cleaning services at really reasonable prices. Give us a call on 020-3318-6387 to get your free quote!
Contact info
205 Gateshead Road Borehamwood, WD6 5LN, London, United Kingdom
- 020 3318 6387
- officeltd@proluxcleaning.co.uk
- www.proluxcleaning.co.uk
4.9
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Amazing service
Amazing service, quick, good job and best prices on the market
22 June 2026
Unprompted review
Reply from Prolux Cleaning
Thank you again, Vasiliki! We're so pleased you were happy with the service, the results, and the value we provide. We look forward to seeing you again for your next cleaning.
Excellent
Efficient, timely and friendly. A job well done. PROLUX cleaned all of our carpets, including 2 sets of stairs and two armchairs. Really liked the young man who did the cleaning, and he did a great job. A very large stain on the spare bedroom carpet disappeared - I didn’t think he’d be able to get it out, but it’s gone. I’m a very happy customer. The admin team were brilliant too. Very good at communicating timings etc.
17 June 2026
Unprompted review
Reply from Prolux Cleaning
Thank you so much, Daphine! We're delighted your carpets and armchairs came up so well, especially that stubborn stain! We'll also pass your lovely comments on to both our technician and office team. Thank you for choosing Prolux Cleaning.
Prolux are very good at what they do…
Prolux are very good at what they do their staff are hard working and the results are always excellent
19 June 2026
Unprompted review
Reply from Prolux Cleaning
Thank you, Tony. We truly appreciate your kind words and continued support. Our team works hard to consistently deliver excellent results, so it's wonderful to hear that their efforts are recognized. Thank you for choosing us, and we look forward to serving you again in the future.
Just had my carpet and dinning room…
Just had my carpet and dinning room chairs cleaned and I am so pleased with the results. Was debating whether to get a new carpet but there is no need to do so now. Thank you
16 June 2026
Unprompted review
Reply from Prolux Cleaning
Thank you, Susan! We're delighted to hear your carpet and dining room chairs came up so well. Knowing we helped save you from replacing the carpet is especially rewarding. Thank you for trusting Prolux with your carpet cleaning, and we hope to see you again in the future!
Fantastic service ⭐️⭐️⭐️⭐️⭐️
Professional, prompt, meticulous in their work. Fantastic service. Could not recommend more highly.
15 June 2026
Unprompted review
Reply from Prolux Cleaning
Thank you very much, Ewa! We're delighted you were happy with the service and really appreciate your kind words.
Very professional cleaning
Very professional cleaning. Friendly staff. I will recommend it to everyone.
10 June 2026
Unprompted review
Not carpet cleaners, Miracle Workers!
I had a great experience with Prolux, very proffessional people from communication all the way through to completion. The booking process was hassle free, everything was arranged via WhatsApp. I sent a few photos of the carpets and they quoted on the spot and the price was fixed. There was no messing around with 'how many steps in a staircase' or 'the price is an estimate till our cleaner inspects it' as I found out with other companies (one of which tried to charge me double after inspection. Scammers to say the least). I want to give a shout out to Chris, the cleaner on the day. He was very nice and knowlegeable. Made my carpets look like new again and even did the sofa shifting himself. Top bloke. I'm very happy with the results and 100% recomended.
1 June 2026
Unprompted review
Reply from Prolux Cleaning
Thank you very much for such an amazing review, Rosgaly!
Reading feedback like this truly makes our day. We're delighted that you found the whole process straightforward, from the initial quote through to the completed carpet cleaning service. We believe in keeping things simple, transparent and hassle-free, so it's wonderful to hear that this stood out to you.
A special thank you for your kind words about Chris. We'll make sure he sees your comments – he'll be delighted to know that his hard work and willingness to go the extra mile were appreciated. We're thrilled that your carpets look like new again and are incredibly grateful for your recommendation. Thanks again for choosing Prolux, and we hope to see you whenever you need professional carpet or upholstery cleaning in the future.
My sofa is looking clean and new after…
My sofa is looking clean and new after being cleaned. I’m surprised the stain on the arm rest was removed. The service was fantastic and the communication is top notch. Will use them again
30 May 2026
Unprompted review
Reply from Prolux Cleaning
Dear Linda, we're so pleased to hear that your sofa is looking clean and refreshed again. Providing good service and clear communication is something we always strive for, so your comments mean a lot to us.
Tis company is great
Tis company is great, but you should ask for Kris. He is very professional and doesn't give up until furniture is totally spotless.
26 May 2026
Unprompted review
Reply from Prolux Cleaning
Thank you so much for the lovely feedback, Rachel! We're thrilled to hear that you were pleased with the upholstery cleaning results and with Kris's work. We'll be sure to pass your comments on to him. We really appreciate your recommendation and look forward to helping you again in the future!
Speedy efficient service with good…
Speedy efficient service with good communication.
Car interior looks great
21 May 2026
Unprompted review
Reply from Prolux Cleaning
Thank you for your kind review, Ms Caroline. We're delighted to hear you were happy with the communication and the speedy, efficient service. It's great to know your car interior cleaning delivered such good results. We really appreciate your support and hope to assist you again in the future.
So so happy with the results and a big…
So so happy with the results and a big thank you to Kevin who worked so hard. I have already recommended your services to others. Thanks again. I will be rebooking again
7 May 2026
Unprompted review
Reply from Prolux Cleaning
Thank you once again, Debbie, for your feedback and recommendation. We’re very pleased Kevin delivered great results, and we’ll be here whenever you need us again!
Quality cleaning which was quickly…
Quality cleaning which was quickly done. Very pleasant and polite technician.
ACM
4 May 2026
Unprompted review
Reply from Prolux Cleaning
Thank you, Ailsa, for your kind review. We’re pleased you were happy with the quality of the cleaning and the professionalism of our technician. We appreciate you choosing Prolux Cleaning.
2nd excellent service
Second time using Prolux - again, very timely, thorough and friendly. Excellent customer service. Kevin was brilliant!
28 April 2026
Unprompted review
Reply from Prolux Cleaning
Hi Breandan, Thank you for taking the time to leave a review. Great to hear you came back to us again and were happy with the service. Kevin will be really pleased to know you found him brilliant!
Amazing service
Amazing service! I have been using them for the past two years.
28 June 2025
Unprompted review
Excellent services and very cooperative…
Excellent services and very cooperative staffing.
18 April 2026
Unprompted review
Reply from Prolux Cleaning
Thank you for your kind feedback. We’re glad you were happy with both the service and the team’s approach. Whenever you need us, we'll be happy to assist again!
I have been using Prolux for the past 4…
I have been using Prolux for the past 4 years and more and I find them professional and reliable.
10 April 2026
Unprompted review
Reply from Prolux Cleaning
Thank you, Abi, for being a returning customer for over 4 years. Your ongoing support over the years really means a lot to us. Whenever you need us, we'll be delighted to assist again!
Just excellent
Just excellent - friendly, efficient and did a great job on a variety of upholstery and carpets.
4 April 2026
Unprompted review
Reply from Prolux Cleaning
Thank you, David! We are really glad everything came out well across both the carpets and upholstery. Appreciate you trusting us with it and we're looking forward to assisting you again in the future!
Highly recommend !
Carpets were cleaned with efficiency and care and turned out great. Amazing customer service too! Highly recommend.
2 April 2026
Unprompted review
Reply from Prolux Cleaning
Thank you so much for the recommendation. It's really appreciated. We are glad the carpets came up the way they should and that everything ran smoothly from start to finish. Hope to assist you again in the future!
Reply from Prolux Cleaning
Dear Jane, thank you for your kind words! We’re really glad you found the service prompt and professional. Thank you for choosing us!
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