Prompt Airport Cars Reviews 

10
TrustScore 4.5 out of 5

4.4

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Company details

  1. Vehicles & Transportation

Information provided by various external sources

We are London based company. We offer airport transfers and shuttle service from London airports. We also offer chauffeur driven and airport Limo service. We cover Heathrow, Stansted, Gatwick, City and Luton airport and also serve cruise transfers from...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

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4-star
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1-star

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4.4

All reviews

(10)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent chauffeur company

Excellent chauffeur company. A friend of mine recommenced this company to me. Booked a transfer from Heathrow airport to Southampton cruise port but then we changed our plan for one day earlier & decided to stay one day at hotel in Southampton city local before we board next for our cruise trip.
When we were in London then again we changed our pick up time with prompt airport cars they made all changes free of charge & we are so happy with the service & car standard. All ready recommended

29 June 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recomanded Prompt Airport Cars

I travelled from Los Angeles to London Heathrow on Saturday, and my plane landed about an hour early. and my entire immigration procedure was completed in a very short period of time. Coming out of the terminal, I assumed my transport would not be waiting for me and that I would have to phone my cab company, but to my surprise, my driver was waiting for me with my name card in her hand. It was a pleasant journey with Ms Watson, and because it was early in the morning, a newspaper was waiting for me. I highly recommend Prompt Air port cars.

2 June 2022
Unprompted review
Rated 5 out of 5 stars

I highly recommend this company and…

I highly recommend this company and service. Every time I use them, I have an excellent driver, clean and comfortable car, picked up and I arrive on time. Due to Covid-19 I have cancelled my travel twice and also got prompt refund within 2-3 days of request.

1 April 2021
Unprompted review
Rated 1 out of 5 stars

Please don’t use this company

Please don’t use this company. I’m not sure if it is still operating but they took payment from my credit card but didn’t show up despite confirming the reservation. They have not replied to my voice messages (you cannot speak with anyone as no one answers the phone, which is why I think the business is not operating) and have kept my money.

31 March 2021
Unprompted review
Prompt Airport Cars logo

Reply from Prompt Airport Cars

Hi Wesley Dog,
I can not find you in our system at all. If you could kindly confirm the booking id number so that I can look into your booking.
We proud to provide 5 star service and also offer full refund instantly in case booking cancelled.
I can only assume few things here.

1- You may have booked with another provider and mistaken us.
2- You are our competitor and leaving fake reviews and spreading false information about us.

I am happy to instantly reslove any issues you may have if you are a genuine customer and can provide booking id reference or screen print of booking email.

I will also report this review to trust pilot and will challenge this review.

Regards

Jon Black

Rated 5 out of 5 stars

Great Chauffeur Taxi Company

Always on time as the company name prompt. Chauffeur service & cars standards are really high very well maintain cars. I booked via online system very easy to book & get my instant confirmation from the company.
Very Nice.

30 April 2018
Unprompted review
Prompt Airport Cars logo

Reply from Prompt Airport Cars

Hi Mr Hauxwell,

We are so glad you liked our service & hope to provide same level of service in future transfers as well.

Regards
Prompt Airport Cars Administration.

Rated 5 out of 5 stars

Great Service As always

excellent chauffeur company using them from years no problem at all.

16 March 2018
Unprompted review
Prompt Airport Cars logo

Reply from Prompt Airport Cars

Hi Micky

We are so glad you liked our service & hope to provide same level of service in future transfers as well.

Regards
Prompt Airport Cars Administration.

Rated 5 out of 5 stars

Heathrow Airport Pick Up

Amazing experience coming and going, we had booked for the wrong date and called and they sent someone right away at 6:30AM Also, on the way back to the airport the driver was waiting early...all around great customer service, highly recommend

14 March 2018
Prompt Airport Cars logo

Reply from Prompt Airport Cars

Hi Mrs Simon,

We are so glad you liked our service & hope to provide same level of service in future transfers as well.

Regards
Prompt Airport Cars Administration.

Rated 5 out of 5 stars

What A Great Taxi Service At Southampton Cruise Port To London Hotel

The driver was very professional and the car was very clean. He was on time and took us from Southampton to London, we arrived on time. What else can we say. We'd certainly recommend this service to anyone.

12 March 2018
Prompt Airport Cars logo

Reply from Prompt Airport Cars

Hi Honey,

We are so glad you liked our service & hope to provide same level of service in future transfers as well.

Regards
Prompt Airport Cars Administration.

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