Prontodirect Reviews 

223
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, noting items are well-made, fit perfectly, and often exceed expectations for their price. Many appreciate the extensive range and longevity of clothing, finding products exactly as described. Reviewers frequently highlight fast and prompt delivery, with orders arriving quickly and well-packaged, often supported by an easy ordering process and a great website. Conversely, some customers experienced delivery issues, such as late arrivals, unreceived items, or courier problems. Others noted product concerns like sizing discrepancies or items with limited shelf life upon arrival, alongside difficulties with order tracking, incorrect items, or damaged packaging.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as exactly as described... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers praising the prompt and fast... See more

Quality

People report positive experiences with quality, often describing products as exactly as described and of... See more

Order

Customers had ambiguous experiences with order, with some finding the ordering process easy and deliveries... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Supplied a pair of tent pole ends for my old ridge tent. Saved a still useable tent from the bin. Parts were well made, fitted perfectly and were very good value. Excellent service, will use again if... See more

Rated 5 out of 5 stars

The gloves arrived late. There was a slight mistake in the address. It was nobody’s fault. I cannot discredit the company.

Rated 5 out of 5 stars

Absolute brilliant company to deal with. Really friendly and knowlegable staff. Quality items, great value, Ulta fast delivery. Highly recommended... See more

Rated 5 out of 5 stars

These diaries are ideal for a handbag.plenty of writing spaces in the pages.look more expensive than they actually were.


4.1

Great

TrustScore 4 out of 5

223 reviews

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No history of asking for reviews

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4.1

All reviews

(223)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy!

The gloves are exactly what I was looking for and on offer at a very reasonable price, compared to most! (Also payable through Paypal.) The website is easy to navigate and gives relevant info regarding quality (1.5 AQL, the most popular standard in the medical world). They arrived in 2 days, no excess packaging and strong enough to use for gardening. Very happy!

27 April 2023
Unprompted review
Rated 5 out of 5 stars

Accurate website product descriptions

Accurate website product descriptions, delivered the goods I ordered quickly and at a good overall price - what's not to like??
Finding a seller who gets these three basic functions right is becoming harder to find - I'm fed up with the £multi-billion internet retailers sending me dodgy or incorrect goods - well done Prontodirect for doing it right.....

22 April 2023
Unprompted review
Rated 3 out of 5 stars

What I disliked about my experience is…

What I disliked about my experience is that it took your courier EVRI at least TEN DAYS to deliver my order :- a Hi-Vis Executive Vest. The item itself was fine and fits me (almost) as well as I had hoped it would. (It would have been better if it had been in a bit more of a 'slim-fit' style of workwear, in that same 'small' size, to better suit my slightly-built type of physique, similar to a slim-fit shirt - but all in all, I am quite happy with it). What would have made my experience better and rated five stars from me instead of three is if EVRI could have been a lot faster than they WERE, in getting it delivered to my home!

18 April 2023
Unprompted review
Rated 5 out of 5 stars

Awesome experience with these guys fast…

Awesome experience with these guys fast delivery too arrived a day early
High quality for the price I’ve brought more expensive from some where else and the quality has been no better than you would get in a super store !! Definitely recommend these guys

6 April 2023
Unprompted review
Rated 5 out of 5 stars

Quick service

Ordered expanding garden hose came as started on time .bought to fit on water butt it fits but water not enough presser to expand hose .
will use for watering garden .

10 March 2023
Unprompted review

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