Purchased from QVC. SD card damaged whilst inserting into camaera as there is a gap between SD tray and camera housing - bad design. After several months the GPS went off and I also lost camera aler... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
According to Companies House, Proofcam dissolved as of Jan 2023. Need I say more?
Like many others I ordered the free dashcam, which has now been cancelled. Appears that it was a scam to harvest information to be sold on to third parties. Avoid this website! Update: I've been re... See more
This company are not treating their customers properly. I own a RAC 210 dashcam. I notified them the link to the November 2018 Speed Camera download was not linking with any file. They sent me an emai... See more
Company details
Information provided by various external sources
ProofCam are one of Europe’s largest manufacturers and distributors of dash cams. We have our own brand of dash cams, and we also provide the industry-leading RAC dash cam range, from entry-level requirements to more advanced options.
Contact info
City Road 360-364, EC1V 2PY, London, United Kingdom
- www.proofcam.com
According to Companies House
According to Companies House, Proofcam dissolved as of Jan 2023. Need I say more?
Poor quality dash cam, avoid at any cost
I bought an RAC 235D dash cam in September 2021, after 2 weeks the quality of the recording deteriorates, with fading colours and you cannot see clearly the car in front of you, not to mention seeing the registration number. Avoid buying RAC dash cams at all.
Avoid Proofcam and get a Nextbase!
Worst customer service and rubbish dash cams. Ordered a dash cam in August 2019 and it broke around Feb 2020. I have been trying to get hold of them since February 2020 with no joy and they have finally got back to me telling it is now out or warranty, despite me reporting this over a year ago. Anyway, I needed a dashcam so bought one after a month of trying. Nextbase is a lot better!
ProofScam
I ordered a camera from the company but then realised it wasn’t the spec I needed for my insurance so went to cancel the order about 30 minutes after completion. The only way to contact the company or cancel an order was via an email address that gave an automatic reply to tell me that “this email address is not checked regularly”. After sending multiple emails about a week later I got a response that my order was cancelled and I would receive a refund. 5 weeks later I have sent several more emails with no reply and still have not received my money back.
AVOID THIS COMPANY AT ALL COSTS!
Website put through an order without me…
Website put through an order without me even selecting to buy or pay.
Contacted through many emails and phone calls with none answered or replied to.
They have taken the money, not recieved the goods I didn't even order, Avoid at all costs, dont even click on website
Cancelled order with no explanation and…
Cancelled order with no explanation and emailed them everyday but with no reply... awful customer service.
Scam Scam Scam Scam Scam Scam Scam Scam…
Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam Scam
This is a sister scam company they sell…
This is a sister scam company they sell cheap crap that never really works and they always do (free offers) or free dash cams this is only to get your personal information to use in the future watch out these scum bags are nasty
That’s it then?
That's it then is it? The free dash cams, on the scrapheap.
Hopes and dreams DASHED
My friend Samuel was so excited to receive his dashcam. A day later he had his hopes and dreams DASHED. He now has no way of automatically recording imbeciles on the road and has had to resort to ducktaping his cumbersome camcorder to his bonnet. Poor Samuel
Order cancelled without explanation
Order cancelled with no explanation.
Cancelled my free order worth £99…
Cancelled my free order worth £99 withour any communication. I just want free stuff
Ordered using a discount code and won’t…
Ordered using a discount code and won’t up to my order cancelled!! Stay away as clearly cannot honour their own discounts
Like everyone else ordered dash cam…
Like everyone else ordered dash cam with voucher code woke up to email saying order cancelled really bad no explanation
Ordered a dashcam
Ordered a dashcam. Cancelled with no explanation.
It’s a scam website ignore the fake 5* reviews.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






