Property118 Reviews 

284
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff and professional consultants for delivering thorough, first-class guidance during property incorporations and consultations. Many people highlight the exceptional support received when navigating complex challenges with HMRC and property portfolio planning. Consumers frequently note that the online platform serves as an invaluable encyclopaedia for rental issues and legislative updates. Reviewers value the daily discussions and shared expertise from experienced members, making it a safe environment to exchange advice. Visitors strongly recommend the site to anyone owning property in the UK who wants to stay fully informed.

What people talk about most

Website

Consumers find website to be positive, highlighting it as an essential daily resource for landlords seeking... See more

Service

Reviewers mention positive feedback about service, noting that experts are extremely knowledgeable, thorough,... See more

Staff

Clients share positive opinions on staff, frequently highlighting the team's exceptional knowledge,... See more

User experience

Users describe satisfaction with user experience, highlighting it as a very useful and helpful forum that... See more

Customer service

Customers consistently note positive experiences with customer service, expressing deep appreciation for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been so reassuring to experience a company who stands by their clients even when the going gets tough. Many would have thrown their hands in the air and gone bankrupt and walked away. But n... See more

Company replied

Rated 5 out of 5 stars

I've just paid for a review of my property portfolio and I have to say that I'm very impressed. Paul was extremely thorough and the report is very detailed covering things I hadn't even thought of. I... See more

Company replied

Rated 5 out of 5 stars

The first class team at Property 118 and their associates assisted us throughout our incorporation, providing all of the detailed information needed in the most professional way. They have continue... See more

Company replied

Rated 5 out of 5 stars

I had a free 30 min consultation with Johnathan Chapman who was very helpful. We discussed the portfolio performance and figures about what could be improved. It consolidated what I had been thinkin... See more

Company replied


Company details

Written by the company

Sharing best practice for UK landlords and the Private Rented sector


Contact info

4.9

Excellent

TrustScore 5 out of 5

284 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(284)

181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Support Property 118 They are really helpful

I am an 81 year old with 6 BTL so not looking to develop my portfolio but I do find Property 118. slant on our industry
very helpful
I’m also in the Landlords association but nothing back from them as can be read in the 118 newsletter most months
Keep at it my friends

31 May 2026
Unprompted review
Property118 logo

Reply from Property118

With your experience and six properties under your belt, your feedback means a great deal. It's wonderful to know that Property118 continues to offer fresh perspectives and useful insights each month. Thank you for being part of the community for so long.

Rated 5 out of 5 stars

Excellent web site for information on housing issues

Excellent web site for information and alternative views of the anti landlord crusade by Governments of both colours.

31 May 2026
Unprompted review
Property118 logo

Reply from Property118

Providing landlords with information, analysis and a range of perspectives has always been central to what we do. We appreciate your support and are pleased you continue to find value in the content.

Rated 5 out of 5 stars

Wealth of information

Try and read as much as I can to learn as much as I can. Property 118 is definitely at the top of my reading list! Not being a HMO landlord I just skim read those articles but even then I pick up bits of information that may be useful. If only some of the regular contributors could replace some of the less, how can we say politely, less helpful members of the government then landlording and business in general would be able to blossom. Big thanks to all you contributors, keep the info flowing.

31 May 2026
Unprompted review
Property118 logo

Reply from Property118

One of the strengths of Property118 is the breadth of topics covered, so it’s great to hear you continue to find useful insights even in areas outside your own specialism. We’re fortunate to have such knowledgeable contributors, and your support means a great deal.

Rated 5 out of 5 stars

Excellent Forum

Excellent Forum, with a mine of information, mostly relevant to your lettings business. I look for my Sunday supplement each week with interest!

31 May 2026
Unprompted review
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Reply from Property118

It’s great to know the Sunday Supplement has become a regular fixture in your week. We’re grateful for your support and pleased that you continue to find value in the information and insights shared on Property118.

Rated 5 out of 5 stars

An amazing resource

An amazing resource. For anyone who is in, or even who is getting out of, let property, as I am, this is a MUST MUST MUST.

31 May 2026
Unprompted review
Property118 logo

Reply from Property118

Whether landlords are growing, managing or exiting their portfolios, having access to reliable information is more important than ever. We're delighted that Property118 has been such a valuable resource throughout your journey.

Rated 5 out of 5 stars

Excellent blog that I have used for…

Excellent blog that I have used for many years vast range of subjects covered to suit all eventualities and situations. You of course can take as much or as little from it as you wish, but it provides a powerful resource when you are considering wide ranging issues affecting landlords. Will continue to use as a valuable basis for my decision making and would highly recommend

31 May 2026
Unprompted review
Property118 logo

Reply from Property118

It’s particularly rewarding to hear from someone who has used Property118 for many years. Our aim has always been to provide landlords with the information and perspectives needed to make informed decisions, so it’s great to know the site continues to be a valuable resource for you.

Rated 5 out of 5 stars

Insightful and knowledgeable articles…

Excellent forum and insightful articles that not only support landlords in the day-to-day but also provoke strategic thinking and discuss some of the issues, potential solutions and alternatives that are out there. In today's private rental climate it's easy to become focussed and blinkered: responding to demands, fighting the fight, adapting to changes. Property118 helps with those, but also poses important and relevant questions in the context of today's climate, looks to the longer-term and speaks to the visionary entrepreneur in landlords (which we were once and can be again). Love it!

31 May 2026
Unprompted review
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Reply from Property118

This is wonderful feedback. Supporting landlords with the practical realities of today while also encouraging a longer-term perspective has always been an important part of Property118's mission. It's rewarding to know that balance continues to resonate with experienced landlords like yourself.

Rated 5 out of 5 stars

Fantastic Information

I love it very well written and more importantly very useful. Thank you

31 May 2026
Unprompted review
Property118 logo

Reply from Property118

Knowing that you find the content both engaging and useful is exactly what we hope for. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Property118 is a vast treasure of…

Property118 is a vast treasure of information and advice. I read it everyday that keeps me abreast of landlord news.

31 May 2026
Unprompted review
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Reply from Property118

It’s wonderful to hear Property118 has become part of your daily routine. Keeping landlords informed and up to date is exactly what we strive to do, and your support is greatly appreciated.

Rated 5 out of 5 stars

Best PRS Forum by far.

In our experience the only forum that truly represents the interests of the PRS, landlords as well as tenants.
Use every week for the great information support and advice.

31 May 2026
Unprompted review
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Reply from Property118

Providing balanced, practical support for everyone involved in the PRS is something we care deeply about. We’re delighted to hear Property118 continues to be a useful resource week after week.

Rated 4 out of 5 stars

Providing useful data and commentary as…

Providing useful data and commentary as well as community to support landlords

31 May 2026
Unprompted review
Property118 logo

Reply from Property118

Creating a place where landlords can access useful information, informed commentary and support from fellow landlords has always been our goal. We appreciate your feedback.

Rated 5 out of 5 stars

Property 118 are a fantastic resource

Despite being an NRLA member for over 15 years my go to is property 118. Mark Alexander has a huge knowledge of the property market and is not afraid to challenge certain aspects of the ever-changing government rules and regulations applying to landlords. The feedback from the forum is second to none with hugely experienced landlords sharing their situations and views on changes giving me as a landlord of 20+ years a better perspective on current situations. Keep up the good work property 118.

31 May 2026
Unprompted review
Property118 logo

Reply from Property118

It’s rewarding to read this. Mark is passionate about giving landlords a voice, and the knowledge shared by our community is what makes Property118 such a valuable resource. We appreciate your long-standing support and are delighted the platform continues to offer value.

Rated 5 out of 5 stars

Highly Recommend

We have known Mark Alexander (Property118) for many years in a professional capacity and have consistently found him to be highly knowledgeable, trustworthy and genuinely dedicated to helping us achieve our financial goals. His advice on property, finance and future planning has had a tremendously positive impact on our lives. We would not hesitate to highly recommend Mark to anyone looking for expert guidance and outstanding service.

28 May 2026
Unprompted review
Property118 logo

Reply from Property118

Long-standing relationships are built on trust, and it’s rewarding to know Mark’s guidance has played such a positive role over the years. Your support and recommendation mean a great deal, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

so useful for info

so useful for info. i have 3 flats rented out and check on this site every day to see what new legislation is appearing and I also like all the different articles covering all aspects of holding a small portfolio.

26 May 2026
Unprompted review
Property118 logo

Reply from Property118

Keeping up with legislative changes is more important than ever, so it’s great to hear you find the site useful. We work hard to provide timely updates and a wide range of content to support landlords at every stage of their journey.

Rated 5 out of 5 stars

I’ve learnt a lot from the site for…

I’ve learnt a lot from the site for years and it was a pleasure to meet the founder today. Plenty to think of after a no pressure presentation which looked at my individual circumstances.

5 May 2026
Unprompted review
Property118 logo

Reply from Property118

We really appreciate your feedback. It’s great to hear you found the meeting worthwhile and that the discussion gave you plenty to consider based on your own circumstances. It was a pleasure meeting you too, and we’re pleased the approach felt informative and tailored rather than pressured.

Rated 5 out of 5 stars

Property 118 have been first class

The team at Property 118 have been first class. We Incorporated with advice from Property 118 and have had to unwavering support from them since the HMRC witch hunt began.

1 May 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for your kind feedback. We’re pleased to hear the support and guidance provided by the team has been valuable during a very challenging period. Your continued trust is greatly appreciated.

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