Property118 Reviews 180

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website as a fabulous forum and an invaluable resource, providing insightful articles, daily updates, and a platform for landlords to connect and share experiences. People frequently highlight the excellent service and support, noting the team's professionalism, knowledge, and helpfulness in various property matters, including tax planning and structuring. However, some customers were not happy with the service, mentioning significant delays and uncompleted work, particularly when referred to associated legal services. A few other people also felt that communication became dismissive when issues were raised, and they experienced a lack of engagement when attempting to escalate problems.

What people talk about most

Website

Customers had positive experiences with the website, consistently praising it as a valuable and essential... See more

Service

Users describe positive interactions with service, highlighting the company's expertise in tax planning and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

User experience

People report positive experiences with user experience. Customers consistently find the platform to be a... See more

Customer service

Reviewers highlight positive aspects of customer service, praising their helpfulness and expertise. Many... See more

Based on these reviews

Rated 5 out of 5 stars

This is a fabulous forum. You can get lots of advice and guidance on a range of issues. The founder has excellent knowledge on property investment and there are many other contributors who are able... See more

Company replied

Rated 5 out of 5 stars

How anyone can let Property out without going on 118 is gonna' be hard work. Landlady's/Landlords, the information on this site is invaluable. Whatever problem or issue of question you have, yo... See more

Company replied

Rated 5 out of 5 stars

News relevant to landlords is posted quickly. Articles posted by Property118 are well worded and sound advice. Some advertorials are a bit biased but are clearly labelled. There is a good body of w... See more

Company replied

Rated 5 out of 5 stars

We have worked with Property118 for a number of years and have been referred to many landlords through their platform. What sets them apart is that they do not push a one-size-fits-all soluti... See more

Company replied


Company details

Written by the company

Sharing best practice for UK landlords and the Private Rented sector


Contact info

4.9

Excellent

TrustScore 5 out of 5

180 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Depth of knowledge

I have been using Property 118 for many years and have found their responses prompt and professional to any questions I have raised.
Their depth of knowledge covers all aspects of the landlords world enabling correct practice at all times.

14 August 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you for your wonderful feedback! We’re glad our knowledge and prompt responses have been helpful, and we’ll continue supporting landlords with reliable, professional guidance.

Rated 5 out of 5 stars

Provides Landlords with a good source…

Provides Landlords with a good source of information on the current issues which affect them. For example it covers all the actions of the government to make the lives of landlords more difficult.

13 August 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you — we’re glad you find our updates on current landlord issues informative and useful.

Rated 5 out of 5 stars

Property 118 is very helpful putting…

Property 118 is very helpful putting you in touch with other landlords. Great articles, a pleasure to read their daily emails

13 August 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you — we’re delighted you enjoy the articles and daily emails, and that connecting with other landlords has been helpful.

Rated 5 out of 5 stars

The forum of Property 118 has been an…

The forum of Property 118 has been an invaluable source of information since I started out as a small portfolio landlord.

12 August 2025
Unprompted review
Property118 logo

Reply from Property118

we’re delighted to hear Property118 has been helpful on your journey as a landlord.

Rated 5 out of 5 stars

Great service and a great forum for…

Great service and a great forum for landlords. Daily news to keep you up to date.

12 August 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you — we’re glad you find the service and forum useful and the news updates valuable.

Rated 5 out of 5 stars

Informative landlord advice

Property118 has been a great resource for us as landlords - their content, newsletters and Q&A forum help us keep abreast of the latest information and have helped/guided us to make commercial decisions within our portfolio.

Having also experienced a consultation with one of the team we can say that the support was fantastic and would not hesitate in recommending Mark and the team.

5 May 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you for your wonderful feedback — we’re so pleased our resources and support have been valuable in helping you make informed decisions for your portfolio.

Rated 5 out of 5 stars

Essential forum of landlords & ladies

Property 118 is a great community of seasoned landlords and landladies helping each other. The founds are a well respected Law firm who frequently writes factual thought provoking articles.

12 August 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you, We’re proud to offer a trusted community supported by experienced landlords

Rated 5 out of 5 stars

An excellent and informative website…

An excellent and informative website for all landlords, with the opportunity of us not 'being alone' in these difficult times, particularly for the PRS.

12 August 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you! We’re glad to provide a supportive and informative space for landlords, especially during these challenging times.

Rated 5 out of 5 stars

Informative, invaluable a must for all private landlords

This is an informative and invaluable forum for landlords and I would recommend not to be missed.
It makes you realise that you although you are running your own independent business, you are not alone. Help is at hand and the benefit of your own experiences and that of other landlords brings the community together for the good of all.

12 August 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you for your kind words. We’re glad the forum offers valuable support and a strong sense of community for landlords.

Rated 5 out of 5 stars

Extremely helpful site which assists with for example understanding the very confusing leasehold system in England

It was extremely helpful to be able to ask a question on 118 and get help from others who knew something about Right to First Refusal which our landlord had offered.

12 August 2025
Unprompted review
Property118 logo

Reply from Property118

I’m glad you found Property 118 helpful. It’s a privilege to have such knowledgeable members who can offer support on topics like Right to First Refusal.

Rated 5 out of 5 stars

When a thank you is not enough. honestly do not know what I would…

I honestly do not know what I would have done without Property 118 subscriber input. In fact I am going to post a message on their platform shortly. Everyone is really helpful and knowledgable. The platform is a great asset and thank you for providing this service!

12 August 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you for your feedback. We’re glad Property 118 has been a valuable resource and appreciate your support.

Rated 5 out of 5 stars

Helped us complete our project quickly…

Helped us complete our project quickly and connected us with qualified, well-vetted candidates who were a great fit.

1 June 2025
Unprompted review
Property118 logo

Reply from Property118

We’re happy to hear we helped you complete your project quickly and connect with the right candidates.

Rated 5 out of 5 stars

All round five star

First class website content, newsletters and Q&A forum backed by knowledgeable and dedicated provision of consultancy services to this sector.

12 August 2025
Unprompted review
Property118 logo

Reply from Property118

We’re glad you value our content, newsletters, forum, and consultancy — supporting the sector with expertise is always our priority

Rated 5 out of 5 stars

My experience of Property 118 has been flawless…

My experience of 118 has been flawless dedication to helping landlords. They are innovative and relentless in delivering on their mission to reshape the PRS.

11 August 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you for recognizing our dedication and innovation. We remain committed to supporting landlords and positively shaping the PRS.

Rated 5 out of 5 stars

Perfect for anyone in the property industry

I’ve relied on Property118.com for staying ahead of landlord regulations and industry news, and it’s been an absolute game-changer. The platform delivers thoughtful, free insights—ranging from legislative updates to practical case studies—that have genuinely helped me navigate the evolving property landscape. The community element is a standout; fellow landlords openly share advice and lessons learned, creating a supportive and rich environment. I truly appreciate that the site remains ad-free and independent—its commitment to quality and integrity shines through. Highly recommend it to any landlord looking to stay informed and connected!

1 July 2025
Unprompted review
Property118 logo

Reply from Property118

We’re pleased to hear Property118 has been a game-changer for you. Our goal is to provide valuable insights and a supportive community for landlords, and your recommendation means a lot

Rated 5 out of 5 stars

A fantastic site with a wealth of…

A fantastic site with a wealth of information. The community helped me out when I had a complex problem and I wanted to get my facts straight before wasting time and money pursuing something that may not have been possible.

Highly recommended for property professionals.

Thank you.

11 August 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you for your feedback — we’re glad the community helped you with your complex situation and saved you time and money

Rated 5 out of 5 stars

Valuable advice

The facility to ask for and receive advice from other members, much of which has been very helpful.

11 August 2025
Unprompted review
Property118 logo

Reply from Property118

We’re glad you’ve found the advice from our community members so helpful — thank you for sharing your experience

Rated 5 out of 5 stars

118 The property Letting Experts

Property 118 provide valuable up to date information on property letting in the UK. They also allow clients to ask and answer questions.

11 August 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you — we’re pleased you value our up-to-date information and the opportunity to share questions and answers within the community

Rated 5 out of 5 stars

Excellent Forum for landlords

Excellent place for landlord to gauge other opinions and flag up urgent matters which are also picked up at 118 by professionals and considered duly.

24 July 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you — we’re glad Property118 is a helpful place for sharing opinions and addressing important matters for landlords.

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