Property Moves | Letting Agents in Brighton & Hove Reviews 

761
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the staff members for being exceptionally helpful, kind, and professional during property viewings, relocations, and daily management tasks. Customers also deeply appreciate the prompt communication, attentive listening, and highly efficient handling of various maintenance requirements and administrative paperwork. Some people mentioned that the dedicated team consistently goes above and beyond to ensure smooth processes, offering truly reliable support for both landlords and tenants alike. Reviewers consistently noted that any arising concerns or problems are addressed and resolved very quickly, making the entire renting journey remarkably stress-free, smooth, and pleasant.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their incredible dedication, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, highlighting an efficient, reliable, and... See more

Customer service

Consumers find customer service to be exceptionally supportive, consistently praising the team for being... See more

Response time

Users describe positive interactions with response time, frequently expressing appreciation for super quick... See more

User experience

Clients share positive opinions on user experience, highlighting a stress-free, fast, and efficient process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Property Moves Letting manages our rentals to a high standard. Jill oversees any maintenance issues and updates us regularly. The company sensibly reviews the rental payments we receive and arranges... See more

Rated 5 out of 5 stars

One of the smoothest and most painless application processes I've been through. Bradley was brilliant at the viewing, and Dan has been incredibly helpful all throughout the following process. They've... See more

Company replied

Rated 5 out of 5 stars

I’ve been renting a flat through Property Moves since 2021 and would definitely recommend this agency. I recently had a plumbing issue and they arranged for a contractor less than 24 hours from my cal... See more

Company replied

Rated 5 out of 5 stars

We had been looking for a property to rent for a very long time that was both in our budget and big enough for our large family. We had seen a few properties with Property Moves and every time they we... See more

Company replied


Company details

  1. Apartment Letting Agency
  2. Apartment Rental Agency
  3. Estate Agent
  4. Property management company

Written by the company

DEDICATED TO LETTINGS... An important aspect to consider when choosing an agent is determining what their main focus is, here at Property Moves we are exclusively residential lettings, not sales. We feel this is an important factor as it ensures we offer the best customer service and knowledge in the local rental market. We also understand that entrusting anybody to look after and manage your home is a huge decision. Our ethos at Property Moves is making sure the right people are in the right places with the knowledge and training to look after all our clients needs. A key area to our success in the Property Management field is our team of Property Managers only deal with exactly that, “Property Management”. They are not trying to juggle other aspects of lettings. Please take a few minutes to read our reviews and see what both our landlords and tenants think of our service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

761 reviews

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5.0

All reviews

(761)

109 reviews in the last 12 months

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Rated 5 out of 5 stars

A Property Moves Tenant

As a tenant I have always been impressed by the efficient & quick response I get from agent Jill Brewster. If I email Jill about a problem to do with the property, I know that Jill will respond in a quick & efficient way. She will ensure that the appropriate trades person is contacted to deal with the problem.

11 August 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service as a landlord

Excellent service as a landlord, especially from my agent, Jill.

12 August 2026
Unprompted review
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Rated 5 out of 5 stars

Very professional company.

I have now been with PM for several years and they have managed my buy to let with total professionalism. They communicate well if there is a problem with the flat and or tenant and their response times to queries and project management issues has always been equally professional. I would highly recommend their services.

10 August 2026
Unprompted review
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Rated 5 out of 5 stars

The best letting agent I’ve ever used

The best letting agent I’ve ever used. Not only do they respond instantly, but they’re also always nice and professional. I’m moving, but I don't want to use another agency, so my partner and I are trying to find a flat through them again. Shoutout to Jill for always being helpful🙌🏻

10 August 2026
Unprompted review
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Rated 5 out of 5 stars

Brighton

Dan was brilliant throughout the whole letting process. He was always friendly, approachable and incredibly helpful, making everything feel straightforward and stress-free. He responded to questions promptly, kept me updated at every stage, and was always happy to help whenever I needed anything.

His professionalism and excellent communication made a real difference. I would highly recommend Dan and the team at Property Moves to anyone looking for a reliable and efficient letting agent.

14 July 2026
Unprompted review
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Rated 5 out of 5 stars

Property Moves have always been helpful…

Property Moves have always been helpful and swift to act on any problems. Jill Brewster has gone above and beyond to help on several occasions. Staff are always friendly. Would highly recommend.

27 July 2026
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Rated 5 out of 5 stars

Professional and helpful

I have dealt with the staff at Property Moves for many years, renting out my 1-bedroom flat. They were always very professional and helpful to deal with. Invaluable assistance with upgrading and decorating my property between letting. Thank you for caring for my Property over the years. I would 100% recommend them.

26 July 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience

Great experience; friendly communications and fast responses. Would recommend.

17 July 2026
Unprompted review
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Rated 5 out of 5 stars

Property moves is a extremely helpful…

Property moves is a extremely helpful and accessible agency Jill in particular is so on the ball always replies immediately and sorts out any problems without any fuss Feel very lucky to have her backup

29 June 2026
Unprompted review
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Rated 5 out of 5 stars

Professional assistance provided…

Professional assistance provided throughout our new tenancy process. Thank you Dan.

17 June 2026
Unprompted review
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Rated 5 out of 5 stars

From the outset Propertymoves made the…

From the outset Propertymoves made the process of securing and processing my move in fast and efficient.
They have responded effectively to issues as they arose and continue to be responsive moving forward. Jez and Jill in particular have assisted me well.

25 June 2026
Unprompted review
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Rated 5 out of 5 stars

We have been Clients of Property Moves…

We have been Clients of Property Moves for 20+ years and have always found their services to be excellent especially Jill Brewster who has looked after our Tenants and us in a quick and professional manner.
Maybrook Ltd

22 June 2026
Unprompted review
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Rated 5 out of 5 stars

Wonderful experience with Jez!

Wonderful experience with Jez!
Jez was professional and warm during our interaction.

13 June 2026
Unprompted review
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Rated 5 out of 5 stars

Professional and helpful service

Professional and helpful service, from finding tenants quickly to helping with maintenance

20 February 2026
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Rated 5 out of 5 stars

Best Agents in Town

From my very first conversation with Warren Knight, Director and Founder of Property Moves, I felt an immediate sense of relief that a professional, knowledgeable, and genuinely caring management company still existed. Warren and his team have worked tirelessly to untangle the issues left behind by my previous agent, while providing sound advice, practical solutions, and support every step of the way.

As an international landlord, having a team I can trust is invaluable. Property Moves consistently keeps me informed, responds promptly to questions, and provides whatever assistance I need, whenever I need it. Their communication and customer service are truly second to none.

A HUGE shout-out to Jill Brewster, Senior Property Manager, who has been nothing short of exceptional. Her professionalism, dedication, responsiveness, and attention to detail have made an incredibly stressful situation manageable. Quite honestly, she has been the best thing to happen to my properties.

I genuinely don't know how I would have navigated the challenges of the past year without Property Moves. I cannot recommend Warren, Jill, and the entire team highly enough. If you're looking for a property management company that truly cares about its clients and goes above and beyond, look no further.

7 June 2026
Unprompted review
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Rated 5 out of 5 stars

New tenant with property moves and have…

New tenant with property moves and have to say the process was so seamless. The agents were easy to reach on the phone and solved a lot of my queries ASAP. special thanks to Jessica Castle and Dan Taylor who helped and supported through the process and ensured the process was smooth and straightforward.

2 June 2026
Unprompted review
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Rated 5 out of 5 stars

Dan and the Team

Dan, and the team at Property Moves have been very helpful in letting a property for myself and siblings. The experience was made much more efficient as the team were diligent at communicating throughout the process. Thank you all! Highly recommend! From The Hazelgrove’s

24 May 2026
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Rated 5 out of 5 stars

10/10 service from start to finish

10/10 service from start to finish. A massive shoutout to Jill who is just incredible. Super quick replies, so understanding and she made the whole experience really great!

14 May 2026
Unprompted review
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