Property Moves | Letting Agents in Brighton & Hove Reviews 

761
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the staff members for being exceptionally helpful, kind, and professional during property viewings, relocations, and daily management tasks. Customers also deeply appreciate the prompt communication, attentive listening, and highly efficient handling of various maintenance requirements and administrative paperwork. Some people mentioned that the dedicated team consistently goes above and beyond to ensure smooth processes, offering truly reliable support for both landlords and tenants alike. Reviewers consistently noted that any arising concerns or problems are addressed and resolved very quickly, making the entire renting journey remarkably stress-free, smooth, and pleasant.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their incredible dedication, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, highlighting an efficient, reliable, and... See more

Customer service

Consumers find customer service to be exceptionally supportive, consistently praising the team for being... See more

Response time

Users describe positive interactions with response time, frequently expressing appreciation for super quick... See more

User experience

Clients share positive opinions on user experience, highlighting a stress-free, fast, and efficient process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Property Moves Letting manages our rentals to a high standard. Jill oversees any maintenance issues and updates us regularly. The company sensibly reviews the rental payments we receive and arranges... See more

Rated 5 out of 5 stars

One of the smoothest and most painless application processes I've been through. Bradley was brilliant at the viewing, and Dan has been incredibly helpful all throughout the following process. They've... See more

Company replied

Rated 5 out of 5 stars

I’ve been renting a flat through Property Moves since 2021 and would definitely recommend this agency. I recently had a plumbing issue and they arranged for a contractor less than 24 hours from my cal... See more

Company replied

Rated 5 out of 5 stars

We had been looking for a property to rent for a very long time that was both in our budget and big enough for our large family. We had seen a few properties with Property Moves and every time they we... See more

Company replied


Company details

  1. Apartment Letting Agency
  2. Apartment Rental Agency
  3. Estate Agent
  4. Property management company

Written by the company

DEDICATED TO LETTINGS... An important aspect to consider when choosing an agent is determining what their main focus is, here at Property Moves we are exclusively residential lettings, not sales. We feel this is an important factor as it ensures we offer the best customer service and knowledge in the local rental market. We also understand that entrusting anybody to look after and manage your home is a huge decision. Our ethos at Property Moves is making sure the right people are in the right places with the knowledge and training to look after all our clients needs. A key area to our success in the Property Management field is our team of Property Managers only deal with exactly that, “Property Management”. They are not trying to juggle other aspects of lettings. Please take a few minutes to read our reviews and see what both our landlords and tenants think of our service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

761 reviews

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5.0

All reviews

(761)

109 reviews in the last 12 months

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Rated 5 out of 5 stars

We have been involved with Property…

We have been involved with Property Moves for many years now as a family. Everything is done to make shaw we are happy with new tenants, all reminders give us plenty of time to make arrangements for completion of any works needed.Communication is key which has always been excellent and always kept up-to-date
Great service!

13 June 2025
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Rated 5 out of 5 stars

Exceptional service

Super impressed with both the agents who have helped us secure a new flat for myself and partner.

Communication has been exceptional through our providing us support even on weekends, making the transition of moving very smooth as every question we had they were able to reach out to the landlord for answers.

By the best experience we’ve had with any letting agency in Brighton

12 June 2025
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Rated 5 out of 5 stars

Property Moves have been managing my…

Property Moves have been managing my flat for the last 18years. Nothing is ever too much trouble, From finding reliable tenants to solving any problems quickly and efficiently while keeping me informed at all stages. Both Shelby and Jill are excellent. Actually I think the whole team is but over the years Jill and Shelby have been my main contacts. I would have no hesitation in recommending Property Moves. I think the mere fact they have been managing my flat for the past 18 years rather says it all!

3 June 2025
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Rated 5 out of 5 stars

What made my experience so positive was…

What made my experience so positive was that all the time that my problems were ongoing with my flat that Shelby remained calm throughout and was also extremely helpful at all times - although the repairs process was very long drawn out I never had to chase Shelby up or prompt her to act. I am extremely satisfied with the service I received from Shelby specifically and Property Moves generally.

30 May 2025
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Rated 5 out of 5 stars

Entrusting someone with your family…

Entrusting someone with your family home — especially one filled with memories, emotion, and history — is no small thing. After losing both my mum and dad, this house became even more sacred to me. Letting go of the day-to-day care of it wasn’t easy. But Property Moves has made that transition not only manageable but truly comforting.
And at the heart of it all is Jill.
I don’t even know how to fully express my appreciation for her. Yes, she’s incredibly professional, smart, and on top of every detail — but it’s her humanity, her heart, that truly sets her apart. Jill has gone so far beyond the role of a property manager. She’s lent me her ear during emotional moments, gently listened when things felt heavy, and reminded me — again and again — that people can be kind, patient, and truly caring in a world that often moves too fast.
In many ways, Jill has been a quiet, steady presence during a time of real personal transition. Sometimes it’s not just about managing bricks and mortar — it’s about understanding the soul of a home, and the stories it holds. Jill gets that. And she treats it all — and me — with so much respect and care.

To everyone at Property Moves — the whole amazing team of guys and gals who operate with integrity and warmth — thank you. You’re not just running a business. You’re offering peace of mind, human connection, and real compassion. And that means more than you’ll ever know.

If you’re looking for a property management company that blends true professionalism with deep human kindness, look no further. These people — especially Jill — are the real deal.
A special shout out to all the others too: Jessica, Daniella, Brad, Dan, Warren, Jeff !

6 April 2025
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Rated 5 out of 5 stars

Great property letting company

Great property letting company. They really look after your portfolio and keep you informed regarding local and national developments. Jill and Shelby are particularly good at responding to maintenance issues and liaising with the Council regarding required licensing.

22 May 2025
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Rated 5 out of 5 stars

Excellent service

We have always received an excellent service from Property Moves. Jill is always very helpful and efficient.

22 May 2025
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Rated 5 out of 5 stars

Efficient and helpful

The company have proved to be highly efficient and helpful both during the time they acted on my behalf as a landlord and subsequently following the sale of the property. I would not hesitate to recommend them.

22 May 2025
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Rated 5 out of 5 stars

Jaz has been fantastic in helping us…

Jaz has been fantastic in helping us find an apartment. His approach was very personalised, we initially called about a specific property, but he suggested a different one that he thought would suit us better and believed we’d connect well with the owner. He was absolutely right! We’re now moving into a new home with my fiancé, and the deal couldn’t have worked out better. We’re incredibly grateful for his support throughout the entire process; it truly made all the difference.

17 May 2025
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Rated 5 out of 5 stars

Excellent service

Excellent service! They were professional, responsive, and helped me find a great rental property. Highly recommend

22 May 2025
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Rated 5 out of 5 stars

Years of excellent service

I trust this team completely over 4 years excellent of service.
Its vital for me my tenants are treated well and I have peace of mind they are looked after with care.
I don't keep up with changing legislation - Jill & the team have kept me informed and so decisions making is stress free.

16 May 2025
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Rated 5 out of 5 stars

Best Agency

Best Agency! Always friendly and ready to help. We’ve been with them for ears now and did not have a single issue 🙌 Would recommend!

15 May 2025
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Rated 5 out of 5 stars

I have rented out my flat with Property…

I have rented out my flat with Property Moves for 4 years and the service they provide is outstanding. The team are friendly, professional and always quick to respond. I would not hesitate to recommend them to other landlords.

14 May 2025
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Rated 5 out of 5 stars

I have been using Property Moves for…

I have been using Property Moves for over 20 years now, to manage the rental of my Hove flat. Jill has been there the whole time and I can’t rate her highly enough. She’s fab - as are the whole team. Thanks for all your help and support over the past 20 years.

14 May 2025
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Rated 5 out of 5 stars

A very good agency, trustworthy and helpful, and with local knowledge.

I find Property Moves to be really well informed, professional and friendly. I am not a tenant but a landlord ie have a property which is let out. They help me with the process of selecting good tenants and they keep abreast of the changing laws and the local market.

12 May 2025
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Rated 5 out of 5 stars

Great experience

I've just moved into my new flat with the help of Property Moves and they were very helpful! Bradley was very well-informed when conducting the intial viewing, and Jess has been great as my contact throughout the process, going above and beyond to answer all my questions. Definitely would recommend! :)

9 May 2025
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Rated 5 out of 5 stars

Great communication, quick action

I rent my flat out through Property Moves and can honestly say I would recommend them to anyone who's looking for an agent that finds good tenants and helps ensure the property is well looked after. Great communication, quick action, honest quotes for maintenance work, quick payments. Massive thanks to everyone who's been involved in finding tenants and managing the tenancy, including Warren, Jez, Daniella, Jill, and the whole team.

9 May 2025
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Rated 5 out of 5 stars

As a landlord I have used Property…

As a landlord I have used Property Moves the last 10 years, they have managed my property super efficiently whether it being a repair, finding a tenant or dealing with all that is needed end of tenancy. Any email I send is responded to immediately and they go out of their way to help with any query I may have.

6 May 2025
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Rated 5 out of 5 stars

Very streamlined and communicative

Very streamlined with open and clear communication during the whole process. Shout out to Bradley who was exceptionally professional and helpful from the viewing right up to the key handover.

1 May 2025
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