Proshop.se Reviews 

8,415
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 4 out of 5 stars

I am satisfied with my purchase and I am happy with the Apple watch and the offer I received. The order delivery was bit late but it arrived in good condition. I would recommend purchasing with ProSho... See more

Rated 5 out of 5 stars

Shipped and delivered quickly, also in the past I had no problem to get refund for defective item. Great service.

Rated 5 out of 5 stars

This is my second time buying fairly expensive electronic products. These guys at ProShop are fast at processing and delivery and accurate and committed on what they claim on their product page. Also... See more

Rated 5 out of 5 stars

I am so satisfied with my purchase and wow super fast delivery too! I could track my products so no need to be worried as well. I get impression often danish companies have better service than Swedis... See more

Company details

  1. Electronics wholesaler
  2. Childrens Toy Store
  3. Garden
  4. Kitchen supply shop
  5. Lighting Shop
  6. Office supplies shop

Written by the company

Med mer än 1,5 miljoner besökare varje år och över 235 000 varor sortimentet är Proshop en av Danmarks största nätbutiker. Proshop har för närvarande onlinebutiker 8 länder: Danmark, Norge, Sverige, Finland, Polen, Tyskland, Österrike och Nederländerna. Proshop bygger på gott affärsmannaskap och sunt förnuft. Därför har vi också ett naturligt fokus på att alltid ha rätt varor till attraktiva priser, vara tillgängliga för våra kunder och ge världens bästa kundservice. Hårdvaror och elektronikprodukter utgör majoriteten av vår verksamhet, från kompletta serversystem till köksmaskiner. Dessutom har vi ett brett utbud av leksaker, verktyg, kontorsmaterial, trädgårdsmaskiner, smart belysning och mycket mer. Vi står för topppriser, snabb leverans och bästa service. Siffrorna ljuger inte: – Vi har en årlig omsättning på 2,7 miljarder danska kronor. – Vi har haft mer än 3,6 miljoner kunder under de senaste 5 åren. – Vi skickar över 4 miljoner produkter varje år. – Vi har över 235 000 olika varor på våra hyllor. – Vi har 300 medarbetare. Mycket mer. Mycket snabbare.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(8,415)

1,588 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I like that you sell something…

Update I like to buy from proshop because they respect the customer feedback
my old feedback was down but I updated it

"I did not like that you sell something to me and later you decrease the price, if the price is lower why you sell it to me more????? I bought the speaker 157 and today it is 115"

Update: After this review proshop gave me a gift card equal to the difference value 42 Sek
Then I give you 5 star feedback

29 January 2024
Unprompted review
Proshop.se logo

Reply from Proshop.se

Hi Ahmad!

Thanks for your review.

I can see that you have not contacted us regarding this. Therefore I have now sent you an email, so we can help you in this matter.

Our prices fluctuate and are continually updated according to purchase prices etc. We do this in order to be able to always provide our customers with the best prices.

I hope you'll contact us directly in the future and give us a chance to help you before leaving a bad review.

Kind regards
Cecilie Proshop.se

Rated 4 out of 5 stars

price and quality

price and quality

very good telephone if you are not looking for something fancy. My last motorola has better camera but the camera of this new motorola is good enough.

16 January 2024
Unprompted review
Rated 5 out of 5 stars

The experience was overall good

The experience was overall good; from the payment to the delivery. I ordered my item a week before Christmas and I still received it in few days. The package was trackable and everything was great in general.

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Good deal!

Good deal and a really great product from Bosch. Easy to use and it was easy to extend the product warranty with 1 year via Bosch’s app.

7 October 2023
Unprompted review
Rated 4 out of 5 stars

I had a claim with a product I ordered

Had a claim with the product. Got a new one. Thanks

16 November 2023
Unprompted review
Proshop.se logo

Reply from Proshop.se

Hi!

Thanks for the review.

Your email was answered with the possibility of contacting the manufacturer or to create an rma ticket with us. I don't know if you did the first, but I can see that you didn't do the second.

I suspect we missed your suggestion for compensation. I have now contacted you again to offer you this possibility.

Mvh
Cecilie Proshop.se

Rated 5 out of 5 stars

All great things combined

I was very happy to find the perfume I was searching everywhere in large bottle combined with a great price! My order arrived in perfect condition to me only after 2 days I placed it! Definitely will buy again!

2 November 2023
Unprompted review
Rated 5 out of 5 stars

Great

Arrived on time, undamaged - very good package 👍; easy installation, working perfect, no fuss order! Thanks.

26 August 2023
Unprompted review

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