Proshop.se Reviews 

Uppdatering: jag har fått en återbetalning

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I placed an order and paid on June 1st, so it's 10 days ago and right after payment, the item suddenly became "out of stock". There is no information on when it will be available or shipped.

The phone number is just an automated voice message. There is no real support in the chat, only a useless bot. I sent two emails asking for an update or a solution, and I still haven't received any reply.

I even offered to split the order, change the product, or pay extra if needed, I’m completely flexible. But this level of customer service is just unacceptable. No communication, no effort to help. This is one of the worst shopping experiences I’ve had.

Now my 4000 SEK is stuck and I can’t even get a refund. This is unacceptable and feels like a scam.

Avoid if possible
it was pretty straightforward to buy and receive the product, but if there happens to be any issues, customer service is nonexistent (possibly literally)

they do not take phone calls, only emails; and it's now been 5 days without a reply via email

if possible, it's better to buy from more reliable retailers that will provide better assistance in case of any issues

As expected

Items received in very good condition on time as promissed and work very well. I like it a lot.

Good price and fast shipping with no problems.

Shitty service!
Definitely not recommend to anyone.
I still haven't received my order after two weeks, since order was placed.
No response from the support in 5 days.
Where the ... is my order ?!

Total garbage company
Had a nightmare getting the item, then it was broken and it was a real battle returning it
They were HORRIBLE in all facets
They dont answer their phones after 1pm and are RUDE
Better service from a bureaucrat in the Soviet Union

All good!!! 👍

Fast delivery, original product
Good company, I bought from them several times

fast and precise. Product in good condition. Great experience!

Fast and easy transaction. I can recommend this.

I ordered an akaso brave action camera, which always freezes when I record. The camera becomes unresponsive and I cannot even turn it off without taking the battery out, but that results in the video not saving. I lost really important research videos that way and when I asked to return the product, I would have to sign terms that allow proshop company to charge me a high fee for the repair if they don´t find a problem. The support told me that if I record the problem, we can avoid this, bit when I recorded it and sent it to them, I still had to sign the terms which would allow them to charge me for the repair. Their response was just: "the video minimises the risk of a test fee, but of course there is always a risk that it occurs". Due to this product having a detrimental problem, which I cannot risk happening again, I also asked for returning the product instead of them repairing it and they declined that as well. Long story short, I am now stuck with an unfunctioning new camera, which I do not want to risk returning with the possibility it will cost me more money than to buy a new one.

I do not recommend shopping at Proshop I ordered a smartphone on sale, they accepted my payment, and days later, I was told it was out of stock. The estimated delivery kept getting postponed daily, with no clear date.

Customer service offered me three options: wait indefinitely, pay significantly more for a different color, or cancel my order. No apology, just a cancellation option.

I regret choosing Proshop as I missed a better deal elsewhere. I won’t shop here again and warn others to stay away.

It was good experience it delivered before my expectations, i like your services and willing to purchase in future

Great keyboard for its price. It has a solid, metal-built chassis and dampening silicone layer to make the sound of typing creamy-thocky. Very satisfying. Bought it on sale at 40% off.

Super Faster in Delivery Via Post Nord Register Post . Best customer service. Cheaper in Price. I have bought a wonderful mobile phone for very good price.

I ordered a printer for myself private and they have sent me mails about that I have to call them to answer some questions on the order. I called them and I talked with a person that sounded like she hated her life. I said that I live at a apartment hotel because I'm in between moving from my last apartment to my new apartment soon, and then she said that they can't deliver it. I really don't see the reason when I live her and get packages from many other places without any problems at all. She said she would talk with a college and call me back, I have been waiting for 4 hours now and I haven't heard anything. I own some webshops myself so I know how things work, it just sounds like they don't want to ship the printer to me. Ordernr ending with 7639 and my name is Casper.