Prosol UK 

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Rated 5 out of 5 stars

Prosol UK thoroughly deserve a 5* review. We contacted them about a suspected broken gas analyser tail pipe that we'd purchased in November from them. Without question, they sent out a new replacement... See more

Rated 5 out of 5 stars

Supplied paint and masking tape and a custom made stencil. Masking tape kept ripping and would not peel off the reel in any useful way. The stencil melted when the paint hit it. emailed proble... See more

Company replied

Rated 4 out of 5 stars

Unfortunately ups made no attempt to deliver parcel and just left at a pick up point ,only after some chasing found parcel 2 weeks late .when the parcel was opened found sign had some damage, it is st... See more

Company replied

Company details

  1. Car accessories shop

Information provided by various external sources

Prosol U.K. Sales and Distribution provides all sectors of the Motor Trade with equipment, tools and supplies at the best possible quality for a fair price. The company aims to provide the highest level of customer service, quality and on-time delivery to ensure complete customer satisfaction.


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All reviews

(551)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Supplied paint and masking tape and a…

Supplied paint and masking tape and a custom made stencil.
Masking tape kept ripping and would not peel off the reel in any useful way.
The stencil melted when the paint hit it.

emailed problem sent pictures and requested refund - silence no reply.
Subsequent call from MD of Prosol explaining they had emailed me but i did not get it - that could happen to anyone.
Subsequent discussions about what went wrong and how they were going to put it right.
Should be a satisfactory out come in the end. thank you

4 March 2021
Prosol UK logo

Reply from Prosol UK

Dear Customer

We are sorry that you have had a problem with your large format stencil.

Our managing director replied by email to your complaint on the day it was received explaining that he was awaiting information from our supplier.

He now has the response and will call you on Monday morning to resolve the situation.

Apologies for the problems you have encountered.

Rated 1 out of 5 stars

Placed an order two weeks ago,checkout…

Placed an order two weeks ago,checkout with paypal,no signs of item,send a message to this shop and get very rude reply back (We will leave you to think long and hard as to why you order has not been processed.

At the time orders are taken only a card authorization takes place and we have not taken a payment and will not be processing the order.

AVOID this scummbags

24 February 2021
Unprompted review
Prosol UK logo

Reply from Prosol UK

This order was not processed as it was for the same item and has identical features to 6 previous orders over the last 8 months which have all been fraudulent and have resulted in chargebacks. We do not appreciate negative feedback from a scammer.

Rated 5 out of 5 stars

Great service

I had to order a sneeze screen for our car repair company, easy internet shopping, good price for the item, happy with the quality, next day delivery, perfect all round.

1 August 2020
Unprompted review

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