Protex Pest Control Reviews 3

TrustScore 4 out of 5

3.9

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Company details

  1. Pest control service
  2. Bird control service

Written by the company

Protex Pest Control Services provides expert pest control and bird control solutions for residential and commercial properties. We safely and effectively eliminate pests such as bed bugs, cockroaches, fleas, mice, moths, pharaoh ants, pigeons, rats, silverfish, squirrels, wasp nests and more. All our treatments are specially for the pest control trade and are the safest and most effective solutions to solve a pest problem. We also have an experienced bird control team and will help property owners in London and nationwide with the best bird deterrents for the property.


Contact info

3.9

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Thank you Joe from Protex

Joe visited my property to get rid of mice
He was very knowledgeable, professional and courteous.
We have been mice free since.
Very good customer service from office to the contractor.

9 July 2024
Unprompted review
Protex Pest Control logo

Reply from Protex Pest Control

Thank you for taking the time to write about your experience with us. Wishing you all the best.

Rated 5 out of 5 stars

Highly recommend

Protex Pest control came to my property to deal with carpet moths and honestly cannot recommend them enough. Joe the contractor who attended was incredibly knowledgeable and professional.

23 April 2024
Unprompted review
Protex Pest Control logo

Reply from Protex Pest Control

Thank you for review. We appreciate your comments. Wishing you all the best.

Rated 1 out of 5 stars

Unreliable

Protex Pest Control was employed by my landlord's agent Chestertons to treat a moth infestation in the house I am renting. We found them incredibly unreliable. It was supposed to be 3 treatments, a fortnight apart. The first one went fine, the staff was on time, polite and clearly competent. The second treatment was by a different staff member who turned up 45 min late (and didn't contact me about it - I had to call the office, who called them). They left the door to the kitchen open while treating, which wasn't great as there was exposed food and a fish tank with potentially chemical-sensitive fish. We pointed all of this out to the office and they were apologetic, but then for the final treatment, they didn't even show up at 8am when they were supposed to. When we finally managed to contact the office at 9am, they said that the staff had gone to a different job and couldn't come that day at all. Incredibly annoying given how disruptive the preparation work is (you have to put away all your clothing, vacuum all the carpets, cover up furniture you don't want stained etc).

20 July 2017
Unprompted review

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