Outstanding, puts every one else to shame, buy local, support good people and they will support you when you need them.
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See what reviewers are saying
Wonderful service. Best price for Toughbuilt, a courtesy call to confirm the order and an apology for sending the wrong (but better/more expensive) item. Those I spoke directly to, Alan and Ian, were... See more
Never heard of the company before, but after searching and searching for a new circular saw, found these guys. By far the best price, included the box and rip guide! Ordered and delivered in less than... See more
Order process was easy, very competitive price, delivered within a couple of days by Parcel Force between the designated time slot- excellent service. The Toughbuilt C700-2 (pair) are slightly heav... See more
Company details
- Tool shop
- Construction equipment supplier
- Drilling equipment supplier
- Screw supplier
- Tools Wholesaler
- Woodworking Supply Shop
About PROTRADE Tools & Fixings
Written by the company
PROTRADE Tools & Fixings, established in 1973.
PROTRADE Tools & Fixings is a company with a team of people committed to supplying tools, fixings, and consumables built on trust. Our product portfolio is tailored for the joinery, drylining, plumbing, electrical, mechanical, and construction-related industries. Our Group Distribution Centre has over 10,000 product lines electronically processed to ensure the highest level of accuracy is achieved in fulfilling our customer's requirements.
✅ Protrade Depots are located around the East Midlands offering hire, sales, click & collect and a repair facility.🚛 Delivery is supported by our Carrier Distribution Partner ensuring Next Day Delivery throughout the UK.
🔒 Extended warranties on popular brands are available through our Built On Trust support packages.
🔴 Authorised Milwaukee distributor. MILWAUKEE festool LAMELLO MAKITA TOUGHBUILT LATEST OFFERS VISIT OUR WEBSITE ISO 9001 Quality Management certified by BSI, FS21107. Wish to talk to a Protrade specialist? Call us on 03452 60 20 80 or email our team at sales@protrade.co.uk
Contact info
Sidney Robinson Business Park, Ascot Drive, DE24 8EH, Derby, United Kingdom
- 03452 60 20 80
- sales@protrade.co.uk
- www.protrade.co.uk
4.6
Excellent
432 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Excellent service
16 September 2024
Reply from PROTRADE Tools & Fixings
Our focus is to consistently provide great service, and are delighted we were able to deliver for you.
Reply from PROTRADE Tools & Fixings
Hi Martin, thank you for your kind words. We are thrilled to hear that you are happy with the service you have received.
Fast service and registered me for the…
Fast service and registered me for the extra warranty without being asked nice touch
11 September 2024
Reply from PROTRADE Tools & Fixings
Hi Lee, thank you for your kind words. We're delighted to hear that Protrade has met your expectations. Our team is dedicated to ensuring that our customers are protected after the point of sale, if there is anything you need please do not hesitate to reach out 😊
Reply from PROTRADE Tools & Fixings
Hi, thank you for your five-star review. We're delighted to hear that you are happy with the service provided by Protrade.
Reply from PROTRADE Tools & Fixings
Hi Bryan, thank you for your kind words. We're delighted to hear that Protrade has met your expectations. Please do not hesitate to reach out to the team, if there is anything you may need 😊
Fantastic service thank you
30 August 2024
Reply from PROTRADE Tools & Fixings
Hi Daniel, thank you for taking the time to leave us a review. Your five-stars mean a lot to us! We're delighted to hear that Protrade has met your expectations.
Reply from PROTRADE Tools & Fixings
Hi there, thank you for your wonderful review. We're delighted to hear that you are happy with the service Protrade has provided and that you received your items quickly.
Very good price and service
Very good price and service, not too enamelled with delivery service
27 August 2024
Reply from PROTRADE Tools & Fixings
Hi Jery, thanks for the feedback. We can see that your order was despatched the same day on 27th August, and delivered the next day on the 28th August at 12.18pm to a neighbour, as there was nobody at your address. Apologies if this was inconvenient.
Item Ordered with out any hassle and…
Item Ordered with out any hassle and arrived on time and packed with care.
23 August 2024
Reply from PROTRADE Tools & Fixings
Hi Robert, thank you for taking the time to leave us a five-star review. We're delighted to hear your items arrived on time and arrived with you in perfect condition.
Reply from PROTRADE Tools & Fixings
Hi Lucy, thank you for your review. Please do not hesitate to reach out to the team if there is any further assistance we can provide 😊
Reply from PROTRADE Tools & Fixings
Hi Ben, thank you for your wonderful review. We will pass your kind words on to Martin and Paul 😊
Reply from PROTRADE Tools & Fixings
Hi Darren, thank you for your review. We're delighted to hear that you're happy with the service you received and that you received your delivery on time! 👍
Great service
Fast delivery, fast email response, and they even registered the guarantee for me on my Lamello biscuit jointer which I was expecting to have to do myself.
7 August 2024
Unprompted review
Reply from PROTRADE Tools & Fixings
Hi Mr Wilmott, thank you for your wonderful review. We're delighted to hear that you are satisfied with the service you have received. Our team takes great pride in ensuring our customers are protected during and after purchase. If there is anything we can further assist you with, please do not hesitate to reach out👍
From my 1st purchase to delivering the…
From my 1st purchase to delivering the product within a couple of days undamaged fantastic service will be using again
6 August 2024
Reply from PROTRADE Tools & Fixings
Thank you so much for your incredible feedback. We're happy to hear that our service has met your expectations, we take huge pride in knowing that our customers have been given the best service available. Please do not hesitate to reach out to the team if you need any further assistance 😊
First time customer, would recommend
Efficient, friendly and helpful staff. Reliable stock info. Delivery as stated. Well packaged. All good.
29 July 2024
Reply from PROTRADE Tools & Fixings
Hi Brian, thanks for your five-star review! We love hearing feedback from our customers, we're thrilled to hear that you are happy with the service provided by the Protrade team. Please do not hesitate to reach out to the team if there's anything you need, we'll be happy to help! 👍
Reply from PROTRADE Tools & Fixings
Hi there, thank you for your five-star review! We're delighted to hear that Protrade has met your expectations. Enjoy your new Milwaukee SDS drill!! 👌
Unfortunately FedEx is their delivery partner
No problems with Protrade. The issue, as always, is with FedEx. Waited all morning for a delivery stated to be between 0830 and 1230. Delivered at 1320. No explanation for the delay
29 July 2024
Reply from PROTRADE Tools & Fixings
Thank you for your comments, and also for noting your usual positive experience with us as a vendor. We can only apologise for the delay in delivery, and will pass your feedback on to our normally reliable delivery partner.
Reply from PROTRADE Tools & Fixings
Hi there, thank you for your wonderful review. We're delighted to hear that you are happy with the service Protrade has provided and that you received your items quickly.
Reply from PROTRADE Tools & Fixings
Thanks for your five-stars, Tyrone! Please do not hesitate to reach out further if there is anything we can assist you with 👍
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