Protyre Autocare - Aberystwyth Reviews 

494
TrustScore 4.5 out of 5

4.7

Glanyrafron Ind Estate, Llanbadarn, SY23 3LQ Aberystwyth, Ceredigion, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Easy to preselect tyres etc online. Booking confirmed for work to be undertaken and order placed with my choice of date and time. Returned within the hour as quoted for completion, all ready to colle... See more

Rated 5 out of 5 stars

Needed some help with a slow puncture and checking state of spare prior to MOT. Nothing was too much trouble... Really - really helpful... Sorted everything out and even put the spare back - with a... See more

Company replied

Rated 5 out of 5 stars

Good selection of tyres to choose from. Easy to purchase and arrange a slot. Friendly and efficient service. It was a very hot afternoon, but the staff offered customers water. Very considerate.

Company replied

Rated 5 out of 5 stars

Received excellent customer service. Manager offered to take me to work and pick me up when I finished while the car tires were being changed. Very impressed.

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #9 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Glanyrafron Ind Estate, Llanbadarn, SY23 3LQ, Aberystwyth, Ceredigion, United Kingdom

  • 01970 611166

4.7

Excellent

TrustScore 4.5 out of 5

494 reviews

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4.7

All reviews

(494)

33,964 reviews in the last 12 months

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Rated 5 out of 5 stars

Consistently good

I have been going here for many years and have never had a bad experience. Will continue to recommend highly.
This review is for the Slough branch, not Aberystwyth!

6 December 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent staff Colin showed me where…

Excellent staff Colin showed me where my oil leak was advisory on my mot as the vehicle is still under warranty which was great.

3 December 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Colin​,

We would like to thank you for sharing your feedback regarding the service you received at our Aberystwyth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Anthony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Zero Communication

No call back from anyone to say the part had arrived.
No call back from anyone to book the car in once part had arrived.
No call back from anyone to let me know the car wouldn't be done in time.
No call back from anyone on Saturday afternoon before they close midday to come collect the car leaving me motor-less for a few days.
Lack of communication is horrific and has put me off going back there.

7 November 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Dear Steffan Davies,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Recommended

Fast, reasonable prices and great customer service. Will use again.

12 November 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello James,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

always s helpful

Always helpful and have a good relation with the staff.

24 September 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Eirwen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick, efficient work

Quick, efficient work. Help in sorting choice of tyre. welcoming approach

10 November 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Aberystwyth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As always, excellent service.

As always, the staff at Protyre did an excellent job. Swift and courteous.

5 November 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Dr Alison Mackiewicz,

We appreciate you taking the time to leave us such positive feedback. We're so glad to hear you consistently receive swift and courteous service from our team in centre.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Mr Adams,

We appreciate you sharing your positive experience. We are so happy to hear that you received excellent customer service from the team in centre!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Quick

Quick, informative and efficient.

3 November 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Tim,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient

Efficient, helpful and always re- assuring.

3 November 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Florence,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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