Halfords Autocentres Reviews 135,290

Booked front tyre change online at Halfords auto centre, Hendon. On arrival, the tyres were not in but the manager Antonio instead of rebooking me went out of the way to check whether the same item... See more

I'm having a rethink about Halfords servicing. The windscreen washer motor on my 2014 Chevrolet Spark lTZ no longer delivers water to the windscreen. The washer motor whirrs and delivers water t... See more

In the past their spray paints were good. But the car spray paints are really poor quality now, 3 different colours bought. All were of very poor painting quality, cover was dismal with paint running... See more

Did full service and MOT in December. Had to visit twice as the acceleration was dropping badly. In second visit they just increased idling speed and returned the car saying no problem found while t... See more

Found out whilst pumping my tyres that my tyre wall had split! Very time sensitive issue for me, called customer service to book in for an appointment, however upon arrival to the newbury branch they... See more

Halfords / McConnechys in Oban. My OSR indicator had failed and I couldn't replace the bulb as I am disabled. Very helpful staff at Halfords Oban replaced the bulb and wouldn't take payment. I hope th... See more

I went to Halfords St austell in cornwall, I went in with two wheels from my son’s trail bike, one punctured the other a maybe. I was served by “Simon” who was very helpful, knowledgeable, polite and... See more

Utterly disgusting service and attitude. Broke down 100 yards from their autocentre, stuck in park and no power at all. Manager refused to offer any assistance to get car to him (i.e. no jump leads o... See more

Daniel fitted me in even though I was running late And he took the time to explain what was happening to me, also he understood that I’m on a budget looking for the best deal for me All th... See more

Failed MOT. Second and third opinions were it shouldn't have failed on those items but that their advisory was a major, and that staff had outdated knowledge about known issues with Renault. Appointme... See more

The exceptional customer service received at the Warminster was totally professional and amazing, Daniel is without doubt responsible for this high standard and level of service. I can very highly r... See more

I booked on Wednesday to have two new tyres fitted on Saturday. About an hour before my appointment the garage phoned to say the that they had not got the tyres I wanted in and could not get them. S... See more

Horrible experience when getting 4 tyres changed. Had a booking for a certain time slot but was made to wait. Once my car was completed I noticed there was tyre residue on all four wheels and... See more

I dropped into Halfords auto centre in whippendell Road in Watford and I was looked after by Riccardo and his team. First class service as usual .

Have twice booked tyres with Halfords website. Twice it has gone smoothly during the booking process only to receive an email after saying there was an error and although I’ve been charged the bookin... See more

I booked a full service and MOT FOR Halfords Autocentre in Borehamwood on the 27/02 for 13/03. I got a phone message on 12/03 at 4.15pm to tell me they had cancelled it due to not being able to test d... See more

Booked a major service for £334 at a halfords garage Dickson road Blackpool. Dropped the car off only to be told they wanted another £30 to clear out the old oil .Go to pick the car up with a... See more

I visited the Halfords Horsham branch on 5/3/26 in search of a reasonably priced motorbike helmet. The helmet selection was limited so it was a case of finding one of the correct size... See more

Employ management and technicians who take pride in workmanship and maintenance of customer satisfaction. I had an mot and major service on my car. This was the first and LAST time that I will ever u... See more

Absolutely shocking exerpience don't book your car in to there. Unable to replace a remote key fob battery. Can't help a customer to get the car to the garage. Totally aweful talking to the manager a... See more

This review is for the Newhaven East Sussex branch. The manager Jamie and his assistant Stanley, went above and beyond in sorting out a problem on our vehicle, Jamie kindly sorted the problem with the... See more

I went today for bike parts and was helped by a lovely young man called Mathew. He explained how to fix my problem and showed me on a bike in the shop what to do. Service with a smile. Thanks Mathew.... See more

Excellent service at Llanelli Halfords auto centre.The staff are very helpful and friendly. New tyre was fixed on my car within a short time. Highly recommended. Thank you all!

Kings Lynn branch. Booking system was quick and easy. Technicians were polite and fixed my problem without an issue. Shauna on reception was helpful and friendly.

Used them a number of times mainly Ayr but have used others. Work isn't the cheapest out there but the service is good and from my experience always very honest Special shout out to the girls at... See more

Great friendly service

Friendly, experienced and knowledgable staff. Always ready to help. good experience for the customer.

Just been to Halfords service centre @Drakehouse Sheffield to have my steering checked they did this while I waited and did not charge me you cannot ask for better service

Staff on counter abrupt. Had to wait 2 hrs for an mot with no apology for delay. Failed MOT and rightly so as worn brake pads. Quoted over £380 to replace discs and pads. No issues with the discs so r... See more

I can see why 33,800+ reports are poor A recent attempt to contact customer services to raise a concern about a Major service of my car appeared to have some anomalies of jobs not completed as per... See more

I needed the tracking done on my car only the front wheel drive. I attended my appointment and waited 2 and half hours. Then was told couldn't do it needed a different ramp. I was asked to attend th... See more

Halfords Auto Centre, Strathmartine Road Dundee is the proud possessor of the rudest, surliest, most arrogant"manager" in existence. Having driven my car into an EMPTY tyre -fitting area I was then... See more

DO NOT BOTHER BOOKING AN MOT - BOOK ELSEWHERE. Had an MOT booked at Halfords Bridgend for Saturday, had a phone call Thursday to say their “Equipment was broken” and they had to cancel. To add insult... See more

DO NOT TRUST HALFORDS WITH YOUR DATA.I have reported a data breach to them 3 times and they don’t care and will not respond. They have sent me the registration number and vehicle details of a car I do... See more

Brought a tyre online. Had to pay for something extra at Checkout called “Premium Fitting”. Booked a tyre fitting at the Irvine branch. Arrived for the pre-booked fitting to be told they d... See more

Where to start…..rude arrogant staff with absolutely no customer service skills whatsoever Before booking anything with them check what they actually fix especially if your MOT fails as they don... See more

It was a nice suprise to find Chris in the branch today!!! 😊 Thank you so much for getting me out of a dilemma with my old dash cam and for fitting the new one in . It was very much appreciated an... See more

I had a dispute with Halfords Autocentre in Kettering over poor communication and poor work. I had to go to independent arbitration as their customer service was appalling. Their online chat "expe... See more

I have taken a local branch phone number from Halfords website, but unfortunately it automatically connected me to contact centre (apparently based in South Africa), where i spoke to Diteboho and expl... See more

Con artists is being polite. I have used my Local auto centre for years. I recommended them to my wife as she required an MOT After checking over the car and confident it would pass. I was s... See more

I had to keep contacting them and was constantly told, "It will be ready tomorrow." They didn't contact me until the third day when they had suddenly discovered a whole bunch of work that they should... See more

Very easy to book my services and mot Ele is very helpful behind she's had a lot of patience especially dealing with payments team on my behalf Big thank 😊 you elaborate at Wolverhampton fox lane... See more

Excellent service, friendly and professional

Put my car into Laleham road staines for a service. On leaving a noise was happening took it straight back asked me to come back in the morning. In the morning told nobody can see it. Was told this pr... See more

HALFORDS DOES NOT STAND BY THEIR CUSTOMERS. Unfair parking charge at Halfords in Oxford: I had a valid complaint: parked under 10 mins ( grace period) only to give the keys to Halfords so they move my... See more

Terrible service as always. Bought an ebike over 2 years ago, nothing but problems. Booked in on 18th February 2026 as it was losing power . 10 days later still no progress and being told different... See more

Rayleigh Weir, Essex - disappointed. Paid for my car to be serviced and MOT £284 pounds at end January and the first Saturday they had was tomorrow. Had several reminders and then tonight at 7.15 A... See more

Booked in for a single tyre replacement and even with several texts from them asking me to confirm the time slot was still OK, I was kept waiting 2 hours on the day! What is the point of the time slo... See more