Friendly and knowledgeable staff a competitive price and quick delivery of 2 new tyres for my BMW . gave me a time to bring the car down and fitted them straight away with 2 new valves... See more
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Staff were very helpful and courteous when asked to check tyres for wear, etc. They explained everything I needed to know along with 2 quotes for replacements; booking an appointment for new tyres was... See more
Company replied
Poor telephone experience redeemed by an outstanding fitter. Tried to purchase directly through the garage, but came over as disinterested, so purchased via Blackcircles, confirmed online appointment... See more
PERFECT FOR POTHOLES We were booked in by green flag and waited about 30 mins, which we considered very good as they were busy. Informative guys who carried out the work efficiently and gave us goo... See more
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 19 best companies in MOT Centre
- #24 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Grantham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Gonerby Road, NG31 8HE, Gonerby Hill Foot, England, United Kingdom
- 01476 468720
4.9
Excellent
672 reviews
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An excellent service all round
An excellent service all round. I paid for the tyres online and booked an appointment. A member of staff contacted me within a few minutes to inform me that the tyres weren’t in stock, but I would be contacted as soon as they arrived. I was assured that the job would be done on the day that I had selected, though probably not at the time originally scheduled.
I would be contacted and informed when to bring the car over.
In the end, the time turned out to be within 20 minutes of the initial booking. I left the car to have the new tyres fitted and went for a walk and a latte. I returned about an hour or so later, and the car was almost ready - they’d had to replace one of the pressure sensors.
The staff are professional in their approach, and they are courteous and friendly. Everything was great.
10 December 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Quick and easy to fit.
17 December 2025
Reply from Protyre Autocare - Grantham
Dear Roy,
We're happy to hear that the fitting process was quick and easy for you at our Grantham branch.
Thank you for your positive feedback; we appreciate it!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Good & friendly service
Good & friendly service. Slight delay with tyres late arriving.
10 December 2025
Busy when I arrived with slow puncture…
Busy when I arrived with slow puncture but got me sorted very quick
10 December 2025
Excellent professional service.
Two tyres replaced and tracking competed at short notice due to pit hole damage, very professional prompt service.
5 December 2025
Reply from Protyre Autocare - Grantham
Hello James,
We would like to thank you for sharing your feedback regarding the service you received at our Grantham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good service overall
Good service overall
Slightly pricey
Would be better if required parts including tyres are available same day
28 November 2025
Quick service and done right away.
26 November 2025
Excellent all round.
Slightly unusual requirement as wheel was damaged, Quickly sorted out a temporary solution and then refitted tyre to my new wheel. Work carried out quickly and efficiently to resolve the problem.
20 November 2025
Always sorted quick and easy 👍
14 November 2025
Reply from Protyre Autocare - Grantham
Hello Sam,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Simply the best
Fantastic service and price for repair of a puncture the manager was polite and to the point had to come back later to pick up the car as they were very busy thank you to all concerned.
13 November 2025
Reply from Protyre Autocare - Grantham
Hello Christopher,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Booked in for x2 rear tyres
Booked in for x2 rear tyres, 40 mins, job completed and all checks carried out.
Pleased with service.
17 November 2025
Reply from Protyre Autocare - Grantham
Hello Gordon,
We would like to thank you for sharing your feedback regarding the service you received at our Grantham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Grantham
Dear David Davis,
We appreciate you sharing your positive experience you had with our team at our Grantham branch!
We're so glad to hear that our staff was helpful during your visit; thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Appointment was for 8.30 and my car was…
Appointment was for 8.30 and my car was on the ramps and 3 new tyres were fitted and I was out by 09.15. Great service and a fair price
12 November 2025
Reply from Protyre Autocare - Grantham
Hello Mr Roberts,
We would like to thank you for sharing your feedback regarding the service you received at our Grantham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Exhauste replacement will
I don't think you can improve the quality of service at location, I was desperately trying to get my motor vehicle sorted and I had no problem getting a appointment knowing that they were very busy, the staff were very very helpful and friendly and explained what I needed to do to get back on the road ,in fact I could had my motor sorted within a couple of days, but unfortunately I couldn't make it until the weekend, the work under taken was of I very High quality and the staff were friendly and very helpful about the technical issues. All in all very impressed with the service.
12 November 2025
Reply from Protyre Autocare - Grantham
Dear Anthony Kwiatkowski,
Thank you for taking the time to share your positive feedback in regards to your recent visit to our Grantham branch. We are delighted the hear that you are happy with the service you received from the team.
We would love the chance to discuss your experience further with you, therefore we have passed this on to the Area Manager and they will make contact with you in due course.
Kindest regards,
Georgia
Customer Care - Protyre
Professional approach right from the…
Professional approach right from the start. Recommended best type of tyre to buy, advice on correct tyre pressure, and a quick assessment of my car's overall condition.
31 October 2025
Reply from Protyre Autocare - Grantham
Hello Dennis,
We appreciate your five-star review! We're glad our team in centre was helpful and provided prompt service. Thanks for your business!
Best regards,
Eddie
Customer Care - Protyre
Timed appointment worked for me.
3 November 2025
Reply from Protyre Autocare - Grantham
Hello Roger,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent Service
I was very impressed with the service I received. I arrived with a nail in my tyre at 4.00pm and by 4.30pm the job was completed and I was on my way. The staff were very helpful and friendly.
29 October 2025
Reply from Protyre Autocare - Grantham
Hello Godfrey and Susanne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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