Friendly and knowledgeable staff a competitive price and quick delivery of 2 new tyres for my BMW . gave me a time to bring the car down and fitted them straight away with 2 new valves... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Friendly and knowledgeable staff a competitive price and quick delivery of 2 new tyres for my BMW . gave me a time to bring the car down and fitted them straight away with 2 new valves... See more
Company replied
Staff were very helpful and courteous when asked to check tyres for wear, etc. They explained everything I needed to know along with 2 quotes for replacements; booking an appointment for new tyres was... See more
Company replied
Poor telephone experience redeemed by an outstanding fitter. Tried to purchase directly through the garage, but came over as disinterested, so purchased via Blackcircles, confirmed online appointment... See more
PERFECT FOR POTHOLES We were booked in by green flag and waited about 30 mins, which we considered very good as they were busy. Informative guys who carried out the work efficiently and gave us goo... See more
Written by the company
Written by the company
Gonerby Road, NG31 8HE, Gonerby Hill Foot, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from start to finish. The problem was quickly diagnosed and they were able to resolve it straight away. The staff were very pleasant, they explained what was needed, how long it would take and when the job was done the mechanic explained exactly what he’d done and left my car ready to be driven away.

Reply from Protyre Autocare - Grantham
I liked that fact they managed my expectations, told me when to drop the car off and when likely it would be ready for collection.
I was unhappy with the representative trying to push me to by another tyre when the small repair was possible, this is the second times I've experienced his pushy sales approach and quite frankly, when I need to return, if he's on shift, I'll be going elsewhere or wait for someone reasonable to be working.
The first time I experienced his pitch was when my tread was 3.4mm, telling I was low and near to the advisory level and it would be worth getting 2 new tyres.
3 months later (second time and this visit) my tread is at 3.1mm (legal limit 1.6) and I have a small puncture, he's saying - your next to the advisory limit and should be getting a new tyre. In both cases this would mean 2 tyres as both fronts were the same and 1 new wouldn't make sense. So he's promoting spending £450-500 over a £38 tyre repair, then when putting air back in the tyre he made it 2.7 bar, when the sticker next to the door advises 2.2, so I have 1 at 2.2 and the other 2.7! (Over inflation wears tyres quicker, which he'll know working in the tyre industry, so this comes over as a deliberate tactic to force wear and a new tyre over customers safety, pressure difference on the front is an issue)
In addition, I previously asked him, when finished how to take the centre wheel cap off as they looked bad and needed replacing, his response was "when you buy a new tyre I'll take them off for you!" To answer the question properly would have gained integrity, but his response was unhelpful and made me distrust him. I found how to do it elsewhere and it was easy, so no need for the answer I received.
I recall a statistic: 1 in 10 complain and they typically share that bad experience with 8 other people compared to 1 in 20 good feedback and people may tell one or two. Meaning, the fact I am commenting suggest the experience is bigger but also that I am spending time feedback also suggests I'm sharing the experience with others.

Reply from Protyre Autocare - Grantham
Date and time agreed and Tom arrived on time. He replaced patio door handle and lock
Price was quite reasonable
He also advised about any future repairs and/or replacements
I will certainly use Tom again if need be
Thankyou Tom
I found a screw embedded in my tyre which caused it to deflate. I called y local Selectatrye and they fixed it that day. They also checked my breaks and gave me a report on work needed. This was very helpful. I can't thank them enough for their prompt and excellent service.
I had a flat in Lidal car park rang Protyrs and reception said if I got it to them within the hour they would put 2 tyres on, gave me a quote with tyer brand and all inclusive price, as my 2 front tyres needed replacing i got them replaced at the same time, balanced tracked all done at the price i was quoted. Great service, would recommend.
I arrived early for my appointment and was dealt with asap. They gave advice on wear of tyres and appropriate inflation pressures. Reset in-car system to reflect that. Very polite staff and efficient
Fantastic service, when I needed the wheels balancing on my Audi S5 at short notice.
The team were able to fit my vehicle in and kept me up to speed with the progress on the car, allowing me to stick to my travel arrangements for the day. Top quality service 👍
Booked on line for 0830 ready and waiting on arrival at 0825 .*4 tyres fitted quickly".NO PROBLEM WITH PAPERWORK OR PROOF OF PAYMENT
Very good service.
Lads took very good care of my Mercedes clk. nice blokes as well. Highly recommend
Swift Service and good comms, normally they do their best to fit you in between appointments if it's a rush job required on your car.

Reply from Protyre Autocare - Grantham
Protyre were able to fit a replacement of two of our tyres in at very short notice, after we punctured. We tried a garage nearer to our location, but they quoted a few days wait time. While the puncture could not be repaired, an affordable replacement was offered and swiftly fitted, with the usual great and friendly service that you get at the Grantham Protyre store. They are always our preferred choice for tyres
I have used Select-a-tyre (now Protyre) for several years when I needed new tyres for my car. My recent visit was no exception. On this occasion they diagnosed that the brakes needed urgent attention and were able to fit me in a few days later.
Excellent customer service and value for money. Thank you Protyre Grantham!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.