Prozis Reviews 

233,635
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I’ve been going to the gym for years, and honestly, I’ve never loved a leggings and sports bra set this much! The way these pieces fit and shape my body is WOW. They’re super flattering, comfortable,... See more

Rated 5 out of 5 stars

Prozis is so efficient with their shipping it's nearly hard to believe. I've ordered at 2pm on Thursday and received the order 24 hours later in Ireland from Portugal.. Products are so good and amaz... See more

Rated 5 out of 5 stars

I had never come across a caffeine and protein mix until I came across Prozis. I no longer have to drink my latte and protein shakes separate as Prozis offers both in caramel latte flavor. The Nutzer... See more

Rated 5 out of 5 stars

As always, I can't complain about Prozis; their products are impeccable. It’s definitely a choice I’ll keep making indefinitely. I tried some new products this time and am increasingly satisfied. I ca... See more

Company details

  1. Fitness and nutrition
  2. also in
  3. Sports Nutrition Shop
  4. Sportswear Shop
  5. Vitamin & Supplements Shop

Written by the company

Find new products at an unbeatable quality and price every day! Get everything you need for a more active and healthier lifestyle. Exceed Yourself


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

234k reviews

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4.6

All reviews

(233,635)

45,119 reviews in the last 12 months

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zero

Rated 3 out of 5 stars

Expired freebies

I really like the quality of the clothing and have no complaints about the apparel itself. However, my first experience as a customer was disappointing. I received a few complimentary food products with my order, and unfortunately, all three Melty bars and the Zero Protein Cookies & Cream bars were expired and tasted bad. The peanut butter and Cookies & Cream spreads were also very close to their expiration dates. I understand these items were free, and I appreciated the gesture, but receiving expired products as a first-time customer was disappointing. What made it worse was how the situation was handled when I reached out about it. Good customer service goes a long way, and I feel like this could have been handled much better. I still like the clothing, but this experience definitely affected my overall impression of the company.

16 October 2026
Unprompted review
Rated 5 out of 5 stars

Great tasting products

Great tasting products. The Billion bars are our favorites for meal replacement when on the go. The Protein Snack Bars are the best zero sugar added protein bars! Even my kids love them.

18 June 2026
Rated 1 out of 5 stars

Technical glitch, zero support, and a "cancellation policy" that doesn't exist.

"I had a terrible experience with Prozis. I placed an order (#PRZ/81593952) using an affiliate discount code to support a friend. The system accepted the code but failed to apply the discount at the final checkout.

I tried to cancel the order SECONDS after it was placed. Their support claims there is a cancellation button in the 'Orders' tab, but it was nowhere to be found—it’s a ghost feature. I reached out to customer service immediately via chat, and they took over 24 hours to respond. By the time they did, they used the excuse that the order was 'already processed.'

Now that the product arrived, they are refusing to take responsibility for their system’s failure or their delayed response. They prioritize shipping fast to lock in your money rather than providing actual customer service or fixing their website glitches. If you value transparency and support, stay away from Prozis. They will take your money and hide behind 'automated system' excuses."

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Super salse

Le salse ordinate (teriyaki, Chocolate caramel, Apple cinnamom tutte zero) e la crema di frutta secca ottime! La barrette davvero buone, unica pecca forse i grassi saturi un po’ alti ma inserite in un regime alimentare in modo non eccessivo super anche quelle! Spedizione rapida e senza intoppi! Consigliato!

28 April 2026
Rated 5 out of 5 stars

I've been using their Isolate Zero…

I've been using their Isolate Zero Strawberry flavour for over 4 years now and will continue to order it; it's perfect for adding my high-fibre powders and vitamins to the shake. love it

10 March 2026
Rated 5 out of 5 stars

Just received my package from Prozis…

Just received my package from Prozis and I’m really impressed! 💪High quality supplements and snacks to support my training and daily nutrition.

I got Whey Isolate, L-Glutamine, Vitamin D3, High Protein Corn Flakes, Maple Zero syrup and some peanut & milk chocolate for a healthy treat. Everything looks great and the quality is amazing.

Excited to start using these and see the results! Thanks Prozis for helping me stay on track with my fitness goals. 🔥

4 March 2026
Rated 5 out of 5 stars

Low cal + high pro = ❤️

I can find the tasty zero sugar / high protein products here that I couldn’t find anywhere else! Everything is great, as well as the nice gifts you might receive on occasion :)

16 February 2026
Rated 1 out of 5 stars

If zero stars was an option i would…

If zero stars was an option i would give them zero. If you are in the UK and have a problem with your order they will not help you and they will not refund you either. A lot more companies out there that offer much better customer service. Avoid them..

22 December 2025
Unprompted review
Rated 4 out of 5 stars

Delivery was impressively fast

Delivery was impressively fast, which I appreciated. Unfortunately, several products didn’t meet my expectations:
Zero Caesar Dressing: The taste was unpleasant. I discarded it after just one try.
Zero Baked Cookies: They were passable, but I wouldn’t recommend them.
Whey Choco Butter: Not enjoyable in flavor.
Instant Oats: Fell short of expectations and I wouldn’t repurchase.
I had read multiple reviews and recommendations before placing my order, but despite that, I was quite disappointed with these items.

6 November 2025
Rated 5 out of 5 stars

Really happy with a protein taste and…

Really happy with a protein taste and quality. Also my fav are protein waffles and zero Syrah baked cookies! Amazing taste!

29 September 2025
Prozis logo

Reply from Prozis

Dear customer,

Thank you for your comment.

My name is Valquíria and I am part of the Customer Experience team at Prozis.

The entire Prozis team works daily and incessantly to be able to provide products and services that are worthy of its customers. In order for magic to happen and for us to be able to meet the needs of everyone who trusts us, we understand that each individual account of customers' real experience with our products and services is of vital importance.

In this regard, we would like to thank you for your cooperation and for taking some of your valuable time to tell us about your experience with Prozis.

Our team will always be available for you here:
https://www.prozis.com/en/en/customer-service/message-new

We appreciate your preference and cooperation.

#exceedyourself
Prozis Team

Rated 5 out of 5 stars

Zero Whey

Good producto

29 September 2025
Prozis logo

Reply from Prozis

Dear customer,

Thank you for your comment.

My name is Valquíria and I am part of the Customer Experience team at Prozis.

The entire Prozis team works daily and incessantly to be able to provide products and services that are worthy of its customers. In order for magic to happen and for us to be able to meet the needs of everyone who trusts us, we understand that each individual account of customers' real experience with our products and services is of vital importance.

In this regard, we would like to thank you for your cooperation and for taking some of your valuable time to tell us about your experience with Prozis.

Our team will always be available for you here:
https://www.prozis.com/en/en/customer-service/message-new

We appreciate your preference and cooperation.

#exceedyourself
Prozis Team

Rated 5 out of 5 stars

Amazing products

Amazing products, I love the taste and the prices are quite good. Most of the products are really flavoured and it doesn't taste artificial. I recommend people this brand if they really want to start a diet but don't want to cut everything out. Their zero brownies are good for the people that start a diet but still need that little cake.

5 September 2025
Prozis logo

Reply from Prozis

Dear customer,

Thank you for your comment.

My name is Valquíria and I am part of the Customer Experience team at Prozis.

The entire Prozis team works daily and incessantly to be able to provide products and services that are worthy of its customers. In order for magic to happen and for us to be able to meet the needs of everyone who trusts us, we understand that each individual account of customers' real experience with our products and services is of vital importance.

In this regard, we would like to thank you for your cooperation and for taking some of your valuable time to tell us about your experience with Prozis.

Our team will always be available for you here:
https://www.prozis.com/en/en/customer-service/message-new

We appreciate your preference and cooperation.

#exceedyourself
Prozis Team

Rated 5 out of 5 stars

Fastest service!

My package couldn't arrive any faster! Literally the next day! Love the Zero Whey protein powder - I add it to my yogurt. Thanks Prozis!

4 September 2025
Prozis logo

Reply from Prozis

Dear customer,

Thank you for your comment.

My name is Valquíria and I am part of the Customer Experience team at Prozis.

The entire Prozis team works daily and incessantly to be able to provide products and services that are worthy of its customers. In order for magic to happen and for us to be able to meet the needs of everyone who trusts us, we understand that each individual account of customers' real experience with our products and services is of vital importance.

In this regard, we would like to thank you for your cooperation and for taking some of your valuable time to tell us about your experience with Prozis.

Our team will always be available for you here:
https://www.prozis.com/en/en/customer-service/message-new

We appreciate your preference and cooperation.

#exceedyourself
Prozis Team

Rated 5 out of 5 stars

Great first time experience

Delivery was swift and products are great. I ordered some zero calorie sauces and have tried all of them now, good taste (particularly considering the low/zero calorie range) and great cost benefit. Will come back and also try other items in their portfolio.

20 August 2025

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