PRunderground.com Reviews 17

TrustScore 4 out of 5

4.1

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Company details

  1. New service
  2. Media and Marketing Agency
  3. Public relations firm

Written by the company

PRUnderground.com is an affordable press release distribution service that publishes your announcement out to Google News, 80+ syndicated news/TV websites, and social media sites for $49 per release (or $25 per release on a plan). Yahoo Finance and more with our PRuMax distribution for $309 (up to 750 words)


Contact info

4.1

Great

TrustScore 4 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Really love PR Underground

Really love PR Underground! I have distributed many releases for clients using their platform, and the reach, visibility and Google ranking has really delivered. My clients are extremely happy, and I can't recommend PR Underground enough.

15 November 2022
Unprompted review
Rated 5 out of 5 stars

Page View Gained

This is a really great website. I posted an article about our new program on it. Since then, our website has gained more views than before. It truly bring good effects to us.

23 February 2022
Unprompted review
Rated 5 out of 5 stars

Good experience

Good experience. As long as the article is written correctly and adheres to guidelines you'll get good coverage.

20 October 2022
Unprompted review
Rated 5 out of 5 stars

I've been using PRunderground for…

I've been using PRunderground for several years. The distribution network is great and the customer service is 5 Stars. They have excellent plans that are good for you if one do one press at a time or 10 or month like I do. The platform is easy to use. What more can I say? I am a very satisfied customer.

26 October 2022
Unprompted review
Rated 5 out of 5 stars

Great customer support

Me and my team are using PR underground last 2 years and I really love to work with them for the following reasons:
1. Great customer support
2. Reasonable price
3.Good reach for our PR needs
4. Easy to navigate website
Thanks,
Selvi Kumar,
Threebestrated.com

11 October 2022
Unprompted review
Rated 1 out of 5 stars

I am disgusted with PRunderground

I am disgusted with PRunderground. I arranged to use their service and then after paying $150 i was told there was a technical problem which took four days to sort out. I then arranged a refund from them and nearly ten days still waiting for that refund.

They sent me an email wanting to charge me more than the agreed price which was shocking. Not a trustworthy service.

They are quick enough to take your money but not quick enough to refund you.

There are much better and more trustworthy services out there

2 September 2022
Unprompted review
Rated 5 out of 5 stars

PRunderground is one of the most…

PRunderground is one of the most trustworthy press release distribution services around. I use them almost exclusively. Also their customer service is great, they are very responsive. I highly recommend this company.

23 August 2022
Unprompted review
Rated 1 out of 5 stars

Very disappointed in our experience

Very disappointed in our experience with PR Underground.

After reading all the positive reviews in other sites, which we are now questioning, we created account with them, wrote release as per guidelines, paid our fee, and scheduled our release.

PROBLEM:
They put the charge thru our credit card but never sent out our release, and no one ever contacted us via email, text, or voicemail to tell us there was any type of problem.

Morning of the release after learning that the release was still showing "Pending", we tried contacting them via
email,
chat,
phone, and even Twitter
but it is over 8 hours after our release was scheduled to go out and no answer or explanation - so we had to recreate our release and go with another press release distribution group.

Our release dealt with a new free LatinX Online course and sincerely hope that the LatinX topic was not the issue, but regardless of their issue - zero customer support or decency to contact us ahead of the release time.

ADVICE:
Learn from our experience, and trust your release to a truly reliable media partner.

27 February 2020
Unprompted review
PRunderground.com logo

Reply from PRunderground.com

As we mentioned, unfortunately you submitted a press release on politics which is not allowed by our Terms of Service (Section 3). We contract with downstream news partners who do not allow us to publish releases on certain topics, politics being one of them. Specifically press releases about politicians and or candidates, and your headline was about Trump. We refunded your full payment. It's not personal, but it's not something we can publish by contract. As we mentioned to you, if you would like to publish a press release about your course or organization without mentioning politics or politicians, we can publish that. Also, we are based in the San Francisco area and our Support works on PST time zone hours. We responded when our office opened and refunded your payment that business day. We understand that it may be frustrating that we can not publish on certain topics, but Politics was an extremely sensitive area for all online media during a major election year and we faced contractual restrictions from our downstream news partners.

Rated 5 out of 5 stars

Just switched from a similar service…

Just switched from a similar service and our publishing firm is very happy with how PR Underground helps our new authors get known to news and media outlets. And equally important, when I had a problem, their customer support responded promptly and intelligently... re-releasing the press notice at no charge.

Steve Moreland
Director of Publishing
Success Publishing

26 September 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommend PRUnderground

We have used PRunderground for over a year and we are very pleased with their access and coverage. The staff have been extremely responsive and helpful during a number of glitches we experienced! I would highly recommend them as a platform for getting your message out.

30 August 2019
Unprompted review
Rated 5 out of 5 stars

Goes Beyond Epectations

If a company does what is says, that is expected. If a company goes beyond what is expected, that is what makes them noteworthy. In my case, I had a press release that went out two months prior and it needed a couple of corrections. I was not sure how to go about doing this since it was not only on the PRundergound site but also on the PRNewswire site. Brian explained the PRundergound corrections are easy and can be made on their site but for PRNewswire they would need to find out what the options are. The two options were to issue a correction release or just have PR Newswire make changes to their site. Since the corrections were minor we went with the second option. The total time from contacting, PRunderground to resolution, was less than a day!

5 June 2019
Unprompted review
Show reviews in all languages. (17 reviews)

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