Postscript Books Reviews 

898
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the vast selection of books, often discovering new authors and titles across various genres, all offered at highly competitive and affordable prices. The ordering process is described as easy and smooth, supported by excellent service and prompt dispatch. Deliveries are frequently noted for being swift, meticulously packaged, and ensuring books arrive in perfect condition. However, some customers also noted concerns regarding delivery, specifically with the courier Evri. These issues included items being handled improperly during delivery and books being left in unsuitable locations, leading some to consider alternative couriers.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great range and choice of books... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the promptness... See more

Price

Customers consistently express satisfaction with the pricing, often finding them highly competitive and even... See more

Order

People report positive experiences with the ordering process, finding it easy to order online and from... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A lovely company to deal with. The catalogue in itself is a joy to read, with sections ranging from fiction to childrens to science to history and all sorts of headings in between. The prices are al... See more

Rated 5 out of 5 stars

I have been buying from Postscript books for several years. The range of titles, and the number of real bargains, are huge, the prices very reasonable (sometimes really really low) and the free posta... See more

Rated 5 out of 5 stars

Enjoy reading the magazine each month which provides a good selection of books I would not otherwise be aware of. The magazine gives a taste of what is on offer and further information on these and ot... See more

Rated 5 out of 5 stars

It's so easy to order from this bookseller, whether you do so online or via the order form at the back of the monthly printed colour brochure. There's a wide selection of books available in a... See more


Company details

  1. Book shop

Written by the company

Postscript is a long-established mail order bookseller offering a wide and intriguing range of titles at exceptionally low prices. Our online shop and our monthly catalogue contain carefully selected and meticulously described books on anything from tube trains to theology – and all at considerable discounts.


Contact info

4.8

Excellent

TrustScore 5 out of 5

898 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(898)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good range of books on offer

Enjoy reading the magazine each month which provides a good selection of books I would not otherwise be aware of. The magazine gives a taste of what is on offer and further information on these and other books is available on line. I have just ordered three books which I am setting aside for Christmas but look interesting.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

A good company to buy from. Quick delivery and good comms. Will happily buy again from them.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Book

I often buy books from this postscript books as presents and sometimes to read myself!

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Evri compromise good service

Good product and value,however the Evri delivery was notified twice to me with delivery time slots and they did not deliver.
As the childrens books were for a present and the courier did not deliver I ended driving to Waterstones and buying the books I needed.
PS say they pride themselves on good customer service but they and me were let down by Evri.Also then refused to pay for collection and return from my address.They expect me to take the parcel to a return store which is not convenient.
So many complaints about this company(Evri) its about time businesses that value their reputation stopped using them.Their poor service reflects on you..

15 September 2025
Unprompted review
Postscript Books logo

Reply from Postscript Books

Good afternoon,

I'm sorry to hear that the courier failed to deliver the parcel to you on the times that they promised, I understand how frustrating this can be especially when the items are intended to be given as presents. After reviewing the tracking information it appears that the delivery failures were due to a major event, and I want to assure you that I'll be escalating your experience with Evri immediately to ensure they provide a clear explanation for the missed delivery windows. We take this feedback seriously as the service reflects on us.

I'm pleased to see that your order did arrive within the advertised 3-5 working day timeframe for the service you selected. We also offer a range of faster shipping options, including Next Day Delivery (for orders placed before 1:00 PM) and a Royal Mail Tracked 48 service, which are available on our website should you need a quicker delivery in the future.

Unfortunately, we're not able to arrange collections for items that are delivered within the specified timeframe or undamaged. However, our returns policy outlines that you can return anything within 15 days of receipt free of charge using the returns link that was provided to you by our Customer Service team.

Kind regards,
Postscript Customer Services

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