Pukka Reviews 256

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the product, often finding a lack of filling, particularly meat, and an excess of gravy or "sludge." Customers frequently mentioned that the quality and value for money were poor, with some feeling that the price did not reflect the minimal content. However, some people were satisfied with the product, praising the pastry and finding certain pies to be tasty and convenient. A few reviewers also appreciated the variety of fillings and considered them good value when purchased on offer.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers express disappointment with the product,... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers express disappointment, citing issues like... See more

Value for money

Reviewers mention ambiguous feedback about value for money. Many consumers express disappointment, citing... See more

Price

Customers consistently note ambiguous experiences with price. Some reviewers found the products to be a... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I give two stars as the Gravy in the ALL STEAK pies we bought was really nice , just a shame there was next to no steak in it , certainly not like the packaging suggested , tiny pieces of meat that... See more

Company replied

Rated 2 out of 5 stars

We have just had a Pukka large 500 g steak pie I'm a Pukka pie fan however I have only ever had the small individual size pies I was disappointed with the meat & gravy content as soon as the pie... See more

Company replied

Rated 2 out of 5 stars

I will generously give two stars as the actual flavour is palatable. However, I just learned that Pukka is now in administration and this is unsurprising based on the overwhelmingly bad reviews the... See more

Company replied

Rated 1 out of 5 stars

We purchased 2 different pukka pies One was creamy steak the other one was chicken pie ooops did I write chicken and steak what chicken and steak all what was inside just gravey in both no meat of... See more

Company replied



Contact info

2.3

Poor

TrustScore 2.5 out of 5

256 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hi brought two large pukka pies from…

Hi brought two large pukka pies from Asda chicken and mushroom and a beef pie I would say these were the worst pies I've ever had maybe at most four pieces of chicken and gloop sorry no more for us.

1 May 2026
Unprompted review
Rated 2 out of 5 stars

Mostly pastry

Mostly pastry. Not much filling. Little meat

7 May 2026
Unprompted review
Pukka logo

Reply from Pukka

Hi Darcy. We are very sorry to hear about your recent experience with one our pies. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Rated 1 out of 5 stars

First time buying Pukka chicken will be the last

First time buying Pukka chicken pie it will be last 3/4 had no chicken in the sauce was a white mush tasteless.
Marks & Spencer’s Aldi and Tesco much nicer even the pastry wasn’t that nice.

4 May 2026
Unprompted review
Pukka logo

Reply from Pukka

Hello. Sorry about your recent purchase of our Chicken & Mushroom pie. Please email me at reception@pukkapies.co.uk so we can start an investigation.
Thanks.

Rated 1 out of 5 stars

aweful

Just had a "Big one" chicken and mushroom pie , abosolutly awful !!! pie was all crust , filling was very sparce , no gravy >>> very dry , wont buy this again !!!!!

2 May 2026
Unprompted review
Pukka logo

Reply from Pukka

Hello Susan. Sorry about your recent purchase of our Chicken & Mushroom pie. Please email me at reception@pukkapies.co.uk so we can start an investigation.
Thanks.

Rated 2 out of 5 stars

I will generously give two stars as the…

I will generously give two stars as the actual flavour is palatable. However, I just learned that Pukka is now in administration and this is unsurprising based on the overwhelmingly bad reviews the pies receive and also based upon my own recent experiences.
No business can remain sustainable with such overwhelmingly bad reviews over an extended period with no improvement. Yesterday will be the last time I spend good money on a product which falls way below expectations and is completely inferior to the imaging and advertising pushed by the company.
Back to the pie. It's only saving grace is the pastry. I do like pastry and so having it in excess is not a bad thing for me but, the remainder of the pie (classic chicken and mushroom) was 50% air and 50% gelatinous goop with no mentionable prices of chicken or mushroom. All in all disappointing!

23 April 2026
Unprompted review
Pukka logo

Reply from Pukka

Hi James I am sorry for what happened with your recent purchase of our products. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an
investigation. Thank you.

Rated 5 out of 5 stars

Noticeable improvement

I must say, ive noticed a big improvement in quality of late. The steak and chicken pies seem to have much better quality meat, and the filling is generous in quantity and quite tasty. This covers the all steak and chicken individual pies ive found in my local shop recently.

3 April 2026
Unprompted review
Pukka logo

Reply from Pukka

Hello... It’s lovely to hear such positive feedback. We hope you continue to enjoy our pies for many more years to come and thank you for your feedback...Team Pukka

Rated 1 out of 5 stars

Chicken & gravy pies

Chicken & gravy pies, what a disappointment, virtually no filling in a pastry case that was much too thick, actually had to use a sharp knife to get through the base, no taste or flavour, had own brand pies from to cut price supermarkets that had the right proportion of filling and a delicious thin crust, I will stick with them in future & will steer clear of Pukka produce
I see I have received the stock answer to my experience of Pukka Pies, same for all complaints only the name changes

30 March 2026
Unprompted review
Pukka logo

Reply from Pukka

Hi John We are very sorry to hear about your recent experience with our Chicken & Gravy. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Rated 1 out of 5 stars

ZERO rating!

ZERO rating!! I purchased 3 individual all steak pies but they were literally more than half full of air. There was a few of the tiniest squares of meat, so tiny you could barely see them and the rest was just gravy. First & last time I ever buy Pukka products again. Maybe you should look at the big number of low reviews your products are getting and do something about it.

30 March 2026
Unprompted review
Pukka logo

Reply from Pukka

Hi..... We are very sorry to hear about your recent experience with our All Steak pies. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Rated 1 out of 5 stars

Not so Pukka now are you

Well Pukka Pies has your fillings done a Runna ?
You should be ashamed of yourselves
Costly lacking taste and pie of gravy with a smidgen of meat
Tut tut tut
Take me back to 30 years ago when you cared about your pies

14 March 2026
Unprompted review
Pukka logo

Reply from Pukka

Hi Andy We are very sorry to hear about your recent experience with our pies. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Rated 1 out of 5 stars

Barely any filling. The Chicken and Mushroom Big one

Bought The Chicken and Mushroom Big One, serves 3.
I had 1/3 of pie and found only one piece of chicken. My husband experienced the same. Very sparsely filled, and lots of pastry. Very disappointing. Would never buy again.

13 March 2026
Unprompted review
Pukka logo

Reply from Pukka

Hi, We are very sorry to hear about your recent experience with our Chicken & Mushroom pies. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Rated 1 out of 5 stars

Very poor quality with little filler…

Very poor quality with little filler and only gloopy filling
Only three pieces of chicken in chicken and mushroom pie disgusting quality

3 March 2026
Unprompted review
Pukka logo

Reply from Pukka

Hi George We are very sorry to hear about your recent experience with our Chicken & mushroom pies. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Rated 1 out of 5 stars

No meat in their chicken and mushroom…

No meat in their chicken and mushroom pies. Just goopy sludge. Poor poor quality. I will never buy their pies again. Its a disgrace that it should even be allowed to be sold to consumers in the UK. Rip off!

3 March 2026
Unprompted review
Pukka logo

Reply from Pukka

Hi Mustafa We are very sorry to hear about your recent experience with our chicken & mushroom pies. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Rated 1 out of 5 stars

I bought my first Pukka Steak Pie today…

I bought my first Pukka Steak Pie today and the meat in it wouldn't have filled a thimble, it will be my last Pukka Pie

28 February 2026
Unprompted review
Pukka logo

Reply from Pukka

Hi Dave We are very sorry to hear about your recent experience with our Steak. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Rated 1 out of 5 stars

Pukka pies are delicious but tried…

Pukka pies are delicious but tried these pukka sausage rolls first time today and they taste of nothing im shocked. Thrown in the bin so bad. Pastry ok but sausage meat no flavour at all and found 2 lumps of hard grizzle in one. Cant believe such a poor product from such a well known name

25 February 2026
Unprompted review
Pukka logo

Reply from Pukka

Hi. We are very sorry to hear about your recent experience with our sausage rolls. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Rated 1 out of 5 stars

This is the end of pukka pies no meat…

This is the end of pukka pies no meat gravy not bad but buying a meat pie not a gravy pie

23 February 2026
Unprompted review
Pukka logo

Reply from Pukka

Hi David We are very sorry to hear about your recent experience with our products. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Rated 2 out of 5 stars

I find their Beef and Onion pasties are…

I find their Beef and Onion pasties are now horrible no taste at all anymore, lacking something, just horrible.
I won't buy anymore of these, terrible.
Why change anything when nothing was wrong in the first place, go back to how they were.

I would like to add that your Cornish Pasty has less filling and a yellow look to the now Stodgy Pastry.
To me Pukka Pies are no long Pukka Pies - Terrible Horrible.

16 February 2026
Unprompted review
Pukka logo

Reply from Pukka

Hi Graham. We are very sorry to hear about your recent experience with our Beef & Onion pasties. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Rated 1 out of 5 stars

Pukka surprise ,surprise is no meat

I find with Pukka Pies there is no meat just a mix of meat adatives in a substance i call sludge won't buy this second rate product ever again

11 February 2026
Unprompted review
Pukka logo

Reply from Pukka

Hi Bob We are very sorry to hear about your recent experience with our pies. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Rated 1 out of 5 stars

Filling what ?

Just like Frey bentos both were good back in the day with a good full filling but not now almost unbelievable what they get me with selling these days

5 February 2026
Unprompted review
Pukka logo

Reply from Pukka

Hi Paul. We are very sorry to hear about your recent experience with our product. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Rated 2 out of 5 stars

Just had the new family mince beef and…

Just had the new family mince beef and onion pie, not again it was was quite tasteless, sludgy grey filling , and very much filling at all, normally love pukka pies but this one is awful, why is so little filling, just awful pukka need to look at that recipe

2 February 2026
Unprompted review
Pukka logo

Reply from Pukka

Hi Mark We are very sorry to hear about your recent experience with our beef & onion pies. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

Rated 1 out of 5 stars

Was looking forward to a chicken and…

Was looking forward to a chicken and mushroom pie this evening. Never had a Pukka Pie before. Smelt good, looked good- how wrong I was. No mushrooms and two tiny pieces of chicken. Won’t be buying again. Bad advertising.

30 January 2026
Unprompted review
Pukka logo

Reply from Pukka

Hi Geraldine We are very sorry to hear about your recent experience with our chicken & mushroom. If you can email me at reception@pukkapies.co.uk I can look into this for you. Thank you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look