Outstanding customer service. There was an issue with the product bought online. Sent a short email, got an answer within less than 24 hours with two very reasonable suggestions on how to handle the... See more
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Outstanding customer service. There was an issue with the product bought online. Sent a short email, got an answer within less than 24 hours with two very reasonable suggestions on how to handle the... See more
Company replied
Good customer service personnel are hard to come by, but I can't fault that of Pulsure. We bought a bike from Pulsure which had an issue. Søren helped sort the issue and replaced the bike without an... See more
Company replied
I happily recommend Pulsure to buy training gadgets (like GPS watches, HR straps, ...). My experience with them is only positive, after multiple orders. They're knowledgeable, their support te... See more
Company replied
Fantastic personal levels of service. I really can´t rate Pulsure highly enough for the great service they gave on a purchase of a Kickr Core hometrainer I bought. As well as another delivery issue I... See more
Company replied
Written by the company
Pulsure.dk er Danmarks største forhandler af sportsure, cykelcomputere, hometrainere og andet elektronisk træningsudstyr fra alle de største og mest anerkendte mærker.
Vi har eksisteret siden 2001, og i alle årene har god og troværdighed kundeservice været grundstenen i vores forretning.
"Vi sælger kun produkter, vi også selv vil bruge!"
Sådan lyder vores kriterier, når vi skal udvælge nye produkter til vores webshop.
Vi sælger kun produkter af høj kvalitet, og vi tester alle produkter, inden vi sætter dem til salg.
Vores kundeservice kender produkterne og kan vejlede og yde support på det hele.
Dansk kundeservice og ordentlighed siden 2001
Hos Pulsure.dk er vores kerneværdi ordentlighed. Det betyder, at vi altid gør os umage, vi yder den bedst tænkelige service og du kan altid stole på hvad vi siger.
Vores kundeservicemedarbejdere sidder altid klar til at hjælpe dig på både telefon, mail, chat og i vores fysiske butik.
Officiel Garmin forhandler siden 2003
Pulsure.dk var blandt de første forhandlere i Danmark, da Garmin for første gang i 2003 præsenterede et løbeur med GPS.
Siden da har vi været blandt de største forhandlere af Garmin løbeure, og er det fortsat i dag. Vores kundeservice er eksperter i Garmin, og vi har bl.a. tilladelse til at godkende reklamationer på vegne af Garmin, så din behandlingstid bliver så kort som muilgt.
Fysisk butik, showroom og Danmarks største Hometrainer Testcenter
I Horsens har vi en fysisk butik og showroom, hvor alle Garmin ure, cykelcomputere, Polar ure og Suunto ure er udstillet, så du kan komme og prøve dem, inden du køber. Du kan desuden afhente din ordre hos os eller få hjælp med dit produkt efter køb.
Vi har desuden Danmarks største testcenter for hometrainere og udstyr til indendørs cykling. Vores E-Cycling Lab er åbent i hele butikkens åbningstid, og du er altid velkommen til at komme forbi og prøve det nyeste udstyr indenfor e-cykling.
Gotlandsvej 13A, 8700 , Horsens
No recent history of asking for reviews
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Replied to 90% of negative reviews
Typically replies within 24 hours
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Well packed, fast delivery. Prices are a bit cheaper than most i found on the web. Can recommend.
Very quick delivery and great prices. If You need something from Garmin - this is the place to get it!
God information via Track & Trace - kan varmt anbefales
The service was good and ordered product was delivered in less than 2 days! Great service
Different opportunities to choose delivery methods. Five stars what else can I say :)
Positivt:
+God pasform
+Nem installation til iPhone/IPAD.
+God Software Pakke, som kan opgraderes med træningsplaner etc.
Negativt:
+Ingen
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