PureGym UK - Bournemouth the Triangle Reviews 106

TrustScore 4 out of 5

3.9

The Triangle, BH2 5RQ Bournemouth, England, GB


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Rated 5 out of 5 stars

Been on and off with pure Gym over the years. The new refurbished Bournemouth centre love it, and for the price,. The app is actually one of the best ones I've come across so far. I try to avoid pe... See more

Company replied

Rated 3 out of 5 stars

Gym programs and classes are good. Tailored programs in the Gym app is very helpful, even the beginners can start workout from the very first day. But, gym equipments need periodical maintenance and... See more

Company replied

Rated 2 out of 5 stars

You refuse to have ample hand items for cables such as bars, pull ropes and grips. Your toilets are disgusting the sinks are always out of order as is the hand drier and you think a soggy roll of blue... See more

Company replied

Rated 5 out of 5 stars

Am loving the Bournemouth Triangle branch so far. A friendly atmosphere matches a hefty space, wide variety of classes, and overall cleanliness. So far, I've used cardio machines, and the open stretch... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Bournemouth the Triangle

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • The Triangle, BH2 5RQ, Bournemouth, England, United Kingdom

3.9

Great

TrustScore 4 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great gym, App, and clean centre.

Been on and off with pure Gym over the years. The new refurbished Bournemouth centre love it, and for the price,. The app is actually one of the best ones I've come across so far.
I try to avoid peak times though, as good as it is to see the place busy, but is the lack of selection of equipment either waiting around or try to come up with an alternative.

But over all, love the gym.

10 March 2025
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Reply from PureGym UK - Bournemouth the Triangle

Hi James- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any specific suggestions for your home gym, please approach the Gym Manager who will be happy to take this feedback on board! We're really happy to hear you enjoy using the gym overall and look forward to seeing you back soon! Thanks, PureGym

Rated 4 out of 5 stars

A clean and well-maintained gym with a…

A clean and well-maintained gym with a wide range of equipment. The trainers are friendly, professional, and very supportive. This gym is highly recommended.

By: Vandi Mohamed Dakowa

6 October 2025
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Reply from PureGym UK - Bournemouth the Triangle

Hi Vee- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout. We also love being able to help and chat to our members when given the opportunity to do so and we are really happy to hear you enjoy using the gym overall! We hope to see you back soon! Thanks, PureGym

Rated 5 out of 5 stars

Easy signing on process

19 November 2025
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Reply from PureGym UK - Bournemouth the Triangle

Hi Rich - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Rated 1 out of 5 stars

Small place

Small place

2 September 2025
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Reply from PureGym UK - Bournemouth the Triangle

Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. Please be aware due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Rated 5 out of 5 stars

very good in value and flexibility in…

very good in value and flexibility in time open 24/7, however, the class timetable at weekends is not convenient, they should consider giving some time for full-time employees to get some rest at weekends and move the class start time as before 9:30 and 10:00 am.

5 July 2025
Unprompted review
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Reply from PureGym UK - Bournemouth the Triangle

Hi Tahani. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Pleasant & clean

Pleasant staff
Clean and abundant equipment

19 March 2025
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Reply from PureGym UK - Bournemouth the Triangle

Hi Colin! Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to provide a wide range of kit so that members have a variety of ways to workout. Enjoy your next workout! Thanks, PureGym

Rated 4 out of 5 stars

good discount

good discount, easy to sign up

15 March 2025
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Reply from PureGym UK - Bournemouth the Triangle

Hi there! Thank you for taking the time to leave this 4 star review. It is great to hear the joining process was straightforward and you could use our latest promotion too.

Hope you enjoy your membership with us! Thanks, PureGym

Rated 5 out of 5 stars

Very easy to join online very clear…

Very easy to join online very clear instructions with good advice and help.

10 March 2025
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Reply from PureGym UK - Bournemouth the Triangle

Hi Sandra! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.

Hope you enjoy your time with us! Thanks, PureGym

Rated 5 out of 5 stars

Setting up membership was very easy but…

Setting up membership was very easy but not many induction days and times available nothing in the next week so far

29 January 2025
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Reply from PureGym UK - Bournemouth the Triangle

Hi there! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.

If you are unable to find a Get Started session in the class timetable for the right date or time to suit you please reach out to our Gym Team direct via email!
Hope you enjoy your time with us! Thanks, PureGym

Rated 5 out of 5 stars

Terry’s introduction to the gym

Terry met us and introduced us to the gym. Throughout the introduction he was friendly, professional and clearly knew what he was talking about.

24 January 2025
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Reply from PureGym UK - Bournemouth the Triangle

Hi John - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

Good-sized, clean gym with a good vibe

Am loving the Bournemouth Triangle branch so far. A friendly atmosphere matches a hefty space, wide variety of classes, and overall cleanliness. So far, I've used cardio machines, and the open stretching areas, and have had quick access whenever required.

28 December 2024
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Reply from PureGym UK - Bournemouth the Triangle

Hi Sarah - Thank you so much for your feedback! We're glad to hear you enjoyed the equipment we offer and the great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Rated 1 out of 5 stars

Filthy dirty overcrowded old machines

Filthy dirty overcrowded old machines

24 December 2024
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Reply from PureGym UK - Bournemouth the Triangle

Hi there - Thank you for taking the time to leave this review. We always appreciate and take on member feedback.

Our gyms are indeed very popular and so can become busy especially at peak times, but this does fluctuate throughout the day. Members can also use the members area via the PureGym app or website to see how many people are in the gym.

Please also feel free to ask to switch in with a member while they rest between sets, this can also help you keep an even pace between sets. Just lastly too we understand the importance of cleanliness, this will be reported and dealt with. Thanks, PureGym.

Rated 4 out of 5 stars

The asst manager Terry has been very…

The asst manager Terry has been very helpful. Bournemouth, The Triangle.
Large spacious venue.
Equipment getting a little old and worn.
Multiple equipment options.

20 December 2024
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Reply from PureGym UK - Bournemouth the Triangle

Hi John. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Great gym instruments

2 December 2024
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Reply from PureGym UK - Bournemouth the Triangle

Hi Anike - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.

Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Rated 1 out of 5 stars

Poor management

90% Lockers in the change room damaged
Broken machines and with delays of up to 2 months to be repaired
Front entrance very dirty

10 September 2024
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Reply from PureGym UK - Bournemouth the Triangle

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused during this time.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken.

We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible.
If you have any concerns about equipment, please notify staff on site as soon as you can.

We would like to assure you that we are reviewing feedback and will ensure all points raised are addressed in club. Thanks, PureGym

Rated 5 out of 5 stars

Tried out the 3 day pass offer and was…

Tried out the 3 day pass offer and was delighted with my local (The Triangle) great equipment and good music as I’d forgotten my music headphones. Really great offer of joining half price enticed me further to joining full time

29 August 2024
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Reply from PureGym UK - Bournemouth the Triangle

Hi Ali. Thanks for taking the time to leave this 5 star review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to provide a wide range of kit so that members have a variety of ways to workout.

Great to hear you could take advantage of our latest offer, and hope you continue to enjoy your time with us! Thanks, PureGym

Rated 3 out of 5 stars

Would like facial recognition and the…

Would like facial recognition and the app. And can’t find overview of F2f classes

5 August 2024
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Reply from PureGym UK - Bournemouth the Triangle

Hi David. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

All on site classes can be booked via the App under Bookings. This will show the full class timetable for the next 2 weeks ahead. On selecting your chosen class this will bring up a full description.

Any queries at all ahead of your class please approach a member of staff who will be happy to help! Thanks, PureGym

Rated 3 out of 5 stars

No swimming pool

No swimming pool

20 July 2024
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Reply from PureGym UK - Bournemouth the Triangle

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We don't have pools/saunas as standard in our gyms as our focus is on providing quality fitness equipment while keeping costs affordable for all members. Thanks, PureGym

Rated 1 out of 5 stars

They have 3 double cable bad gymmachines plus…

They have 3 double cable machines plus 2 other cable machines yet there's 1 set of metal handles 1 set of plastic handles in whole gym and most have no caribeaners to attach anything to cables I've cancelled membership

10 July 2024
Unprompted review
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Reply from PureGym UK - Bournemouth the Triangle

Hi Adam. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio.

If you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Rated 4 out of 5 stars

Good

Good, clean cool spacious gym

2 July 2024
Unprompted review
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Reply from PureGym UK - Bournemouth the Triangle

Hi Martin! Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Hope you continue to enjoy your time with us! Thanks, PureGym

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