Absolutely brilliant gym for beginners even people that’s been going for years good selection of equipment and classes I’m on the plus membership so you get extra perks to choose from
Company replied
Location
Switch locationVale of Neath Retail Park, SA10 7AY West Glamorgan, GB
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See what reviewers are saying
So far my experience in gym has been good. The gym has all that I need and hasn’t been too busy during my visit. It would be good to have more info on how set up and use functions of the cardio machin... See more
Company replied
Fab gym, with great atmosphere. Staff and members are lovely. Classes are on at different times of the day, however it would be nice to have more variety. Les Mills classes would be a definite bonus... See more
Company replied
Great location, Good variety of machines, however there are some I would replace or find the space to place more. 24/7 is a major difference.
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Neath
Written by the company
Membership Help
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Vale of Neath Retail Park, SA10 7AY, West Glamorgan, United Kingdom
4.3
Excellent
25 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Good to keep fit
11 October 2025
Reply from PureGym UK - Neath
Hi Nathan. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We couldn't agree more on that one; we also know flexibility is important to our members and we are here to provide! Don't forget that our app has lots of features so that members can get the most out of their membership. We are really happy to hear you enjoy using the gym overall! Thanks, PureGym
Absolutely brilliant gym for beginners…
Absolutely brilliant gym for beginners even people that’s been going for years good selection of equipment and classes I’m on the plus membership so you get extra perks to choose from
12 May 2025
Reply from PureGym UK - Neath
Hi Leon. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes and equipment, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. Our app also has lots of features so that members can get the most out of their membership! It’s great to hear you have been loving the perks of your plus membership and we hope you continue to enjoy using the gym overall! Thanks, PureGym
Reply from PureGym UK - Neath
Hi there - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym
Reply from PureGym UK - Neath
Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! It's great to hear you found the sign up process easy and straightforward, that's exactly what we aim for. We hope you have been able to check out some of the other features available on the app, there is lots to explore on there! Enjoy your new membership! Thanks, PureGym
Took my money and was unable to use the…
Took my money and was unable to use the gym as I didn’t receive a pass
27 July 2025
Reply from PureGym UK - Neath
Hi Aaron - Thank you for taking the time to leave a rating, but I'm sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us. So that we can look into this and advise further, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym
Lots of equipment and a very clean…
Lots of equipment and a very clean facility. Staff always available and very helpful.
29 May 2025
Unprompted review
Reply from PureGym UK - Neath
Hi Vellore - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym! Thanks, PureGym
A great experience all friendly staff…
A great experience all friendly staff &very clean 👌
12 May 2025
Reply from PureGym UK - Neath
Hi Deb - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Anthony was very informative
Anthony was very informative, explained everything all the classes + how to book. The gym was really welcoming
6 May 2025
Reply from PureGym UK - Neath
Hi Maria - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear this feedback! Thanks, PureGym
Would recommend
Amazing, would recommend to anyone who’s looking for a gym to join, everyone there is kind, very clean and all the equipment is easy to use and very affordable
3 May 2025
Unprompted review
Reply from PureGym UK - Neath
Hi Leanne - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to read these positive comments! Thanks, PureGym
Fab gym
Fab gym, with great atmosphere. Staff and members are lovely. Classes are on at different times of the day, however it would be nice to have more variety. Les Mills classes would be a definite bonus!
13 March 2025
Unprompted review
Reply from PureGym UK - Neath
Hi Nicola! Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We are really happy to hear you enjoy using the gym, overall! We are always looking to improve our facilities; we appreciate the point raised and we’ll look into this! Thanks, PureGym
Really easy to sign up and simple…
Really easy to sign up and simple instructions on how to access the gym.
1 March 2025
Reply from PureGym UK - Neath
Hi Amanda - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
Easy to join
Easy to join, quick reply with joining instructions and easy to use app.
Loads of bang for your buck 👌
1 March 2025
Reply from PureGym UK - Neath
Hi there - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
Very helpful and friendly staff
Very helpful and friendly staff, great facilities, generous amount of equipment and good for people at any stage of gym.
19 January 2025
Reply from PureGym UK - Neath
Hi there! Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so!
We do our very best to provide a wide range of kit so that members have a variety of ways to workout.
Hope you continue to enjoy your time with us! Thanks, PureGym
Really easy to join and a very friendly…
Really easy to join and a very friendly welcoming atmosphere
28 December 2024
Reply from PureGym UK - Neath
Hi Scott - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
Fantastic - Neath PureGym
Fantastic staff - really helpful and happy
Classes are brilliant and instructors very helpful
Gym - plenty of equipment
Parking facilities
Spotlessly clean in all areas
Excellent value for money
27 December 2024
Reply from PureGym UK - Neath
Hi there – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Reply from PureGym UK - Neath
Hi Carl – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Pure Gym Neath
Great classes for different levels of fitness
Good parking
Flexible opening times
6 January 2025
Unprompted review
Reply from PureGym UK - Neath
Hi Joanna - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
i really like how there is a variety of…
i really like how there is a variety of different machines there and how helpful it is that it tells you how many people are currently in the gym. i also like how when you leave the gym it gives you recipes to try out when you get home
21 December 2024
Reply from PureGym UK - Neath
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Reply from PureGym UK - Neath
Hi Amanda - Thank you so much for your feedback! We're glad to hear you enjoyed the atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
How to improve further
Great location, Good variety of machines, however there are some I would replace or find the space to place more. 24/7 is a major difference.
3 January 2025
Reply from PureGym UK - Neath
Hi Jacob. Thanks for taking the time to leave this review, we are delighted to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
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