Purepool Support
It was a pleasure dealing with Anna from purepool. She was easy to work with and handled my issue promptly.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
It was a pleasure dealing with Anna from purepool. She was easy to work with and handled my issue promptly.
Just wanted to thank Pure Pool for their great products and superb customer service. I have been their client of swimming pool supplies for more than a few years now and only now did I get the inner desire to write a thank you note. So far I have never had a single problem with you guys, so thanks so much. I will definitely be coming back to buy from you. BTW, I will need a pool cover pretty soon, so wait to hear from me.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.