I almost cried when I read the item I wanted was out of stock, but as I read on in the email sent to me I was shocked to find out that an alternative had been sought at no extra cost to me, it's this... See more
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I have had a new fridge installed today by Grant and Ed. An excellent job and very helpful couple of chaps. A credit to your company and my dog particularly liked Grant ! Thank you .
Company replied
UPDATE: Kudos to the Purewell Electrical management team for reaching out to my Mum this morning & resolving the pricing error. Much appreciated. Buyer beware with prices… check around. Panasonic... See more
Company replied
I bought a fan ahead of a heatwave while in my third trimester of pregnancy, so I was a bit more anxious (and probably a little dramatic!) about getting it in time than I needed to be. It was out of... See more
Company details
Written by the company
Purewell Electrical have been selling appliances for over 60 years, so we like to think we know a thing or two We focus on stocking a range of products, with fantastic staff knowledge before you buy, and exceptional after-care to make sure you are happy with your product. Feel free to have a look at our site to give you some ideas, or pick up the phone and give us a call on 01202 484411 and we will be happy to help.
Contact info
Meteor Retail Park, Wilverley Road, BH23 3RU, Christchurch, United Kingdom
- 01202 484411
- website@purewell.co.uk
- www.purewell.co.uk
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Purewell Electrical = amazing customer service
Purewell Electrical = amazing customer service with competitive prices.
Dean at the showroom was extremely helpful, knowledgable, friendly & efficient. Guided me to the right model of (replacement) dishwasher - this was all done over the phone referencing their website.
Grant & Deyan, two, absolute, first class installers and true gentlemen. Totally professional, friendly & thorough; to the point where a wooden bracket was devised by these chaps, on the spot, to ensure the dishwasher was secured by contact on both sides (the previous one didn’t have this, only one side).
I am an extremely satisfied customer and wish everyone at Purewell Electical the very best for the future - you deserve it!!
I received a Bose home 300 speaker last…
I received a Bose home 300 speaker last week came in a timely manner no damage the box did its job. The speaker was new as hoped for and so far it works.
A good supplier
Excellent service with despatch information & contact details included.
Only issue wrong house number on package.

Reply from Purewell Electrical
Easy to do business with and well…
Easy to do business with and well priced items
Delivered securely via DHL
Company were great to do business with
Would recommend

Reply from Purewell Electrical
Outstanding service start to finish
We were looking for a new oven and just popped in for a quick browse. A non invasive sales assistant Jack approached after a few minutes and just asked if there was anything in particular we were looking for. We explained that we were looking to replace an older shorter oven but would need the bracket it sits on lowering in order to accomodae a larger oven which is something a lot of companies won't do. Jack reassured us and said that it was no problem and the fitters could make this amendment. We selected a replacement with useful advice from jack he then looked up the dimensions of our existing oven to give as much information to the fitters as possible.
The excellent service continued from the fitters themselves who efficiently lowed the bracket to accommodate the new oven but had some problems getting it in due to the width. They were not prepared to give up though and worked away until they had the oven properly installed leaving a very happy customer.
The service from start to finish with Purewell Electrical was exemplary and has definitely made me a return customer. We are delighted with our new oven that you so much PE

Reply from Purewell Electrical
Brilliant service
Brilliant service and the guys were very thorough and efficient fitting the new washing machine. I would definitely buy from purewell electrical again.

Reply from Purewell Electrical
Great service, price, delivery and local too :-)
Easy website to navigate, great range available at reasonable prices, free delivery with a two hour slot advised on the day. Friendly helpful delivery team

Reply from Purewell Electrical

Reply from Purewell Electrical
Placed order and received it in two…
Placed order and received it in two days
Excellent
Very efficient and helpful
Very efficient and helpful. Brilliant delivery team who installed appliance. Would def use purewell electrics again.

Reply from Purewell Electrical
Bosch Washing Machine
Really Good service for your installation team of Grant & Ed.
They took the time to ensure that I understood how to operate the new machine and were careful not to damage my house when removing the old one.

Reply from Purewell Electrical
laptop repair & servicing
My laptop would not restart after being shut down and was extremely hot, the new "home visit IT section" run by Grant, came round and within 30 minutes had solved my problem, serviced it and checked through all the software and corrected all the anomalies, it runs like a dream now, what a find, worth every penny.

Reply from Purewell Electrical
Exceptional and timely service
I cannot praise this company too highly. Left stranded after another company let us down 3 days before xmas, they went out of their way to ensure we had a new working cooker delivered and installed I time for the festive season. David in particular was extremely helpful and the delivery guys were courteous and efficient too. Many thanks to a highly recommended company.

Reply from Purewell Electrical
Amazingly quick service
Amazingly quick service. We ordered a new washing machine at 11.30am...it was delivered at 1.30pm on the same day.

Reply from Purewell Electrical
Very impressed with the service
Very impressed with the service. Ordered a shark hoover and it was delivered within 4 hours.
Product was competitively priced.
Would recommend this company.

Reply from Purewell Electrical
Local company that I have used over the…
Local company that I have used over the years, item required was in stock and delivered on time with the minimum of fuss. No charge for delivery.

Reply from Purewell Electrical
Ordered a new washing machine on line…
Ordered a new washing machine on line at 4-30pm on Friday 3rd December and rang the firm up at 5.05pm to check on something technical. They arranged for the washing machine to be delivered on Monday 6th December and installed.
The engineer attended on the day and fitted the washing mac hine as planned.

Reply from Purewell Electrical
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