I purchased their SF20 solar reflective film for the front of my flat. During the 2026 heatwaves, my flat was ridiculously hot and I couldn't get hold of an air-conditioning unit. When I purc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Efficient service; delivered when expected. Managed to follow instructions and fitted it on our cloakroom window in response to my husband's concern about 'privacy' when using the room, despite it ha... See more
Company replied
Excellent product, exactly what we needed! Details of how to get the backing film off using two pieces of masking tape at the corners much better explained/demonstrated on another company's video- sor... See more
Company replied
Easy ordering - just choose your design and input the size you want, email received to confirm sizes and design and they cut and send to you! Packaging was secure and easy step by step instructions in... See more
Company replied
Company details
- #9 of 36 best companies in Window treatment store
- #12 of 50 best companies in Blinds shop
- #41 of 212 best companies in Decoration and Interior Design Store
- #21 of 120 best companies in DIY Store
- #42 of 247 best companies in Home improvement shop
- #31 of 118 best companies in Interior designer
Written by the company
Please note: We no longer operate an active Trustpilot review invitation programme and now invite customers to share their feedback on Google. Our Trustpilot profile contains over 14,000 verified customer reviews collected over many years. As we no longer actively invite reviews on Trustpilot, recent reviews represent only a small proportion of our customer base and may not reflect the experience of the majority of our customers. We continue to value all customer feedback and respond to every review. Purlfrost® is one of the UK's leading suppliers of window film, glass coverings and window graphics, serving homeowners and businesses nationwide. Our extensive range includes privacy window film, frosted window film, solar control film, decorative glass films, manifestation graphics, house numbers and bespoke glazing solutions, all designed to improve comfort, privacy and appearance. Since 2003, we have been manufacturing and supplying high-quality, made-to-measure and DIY-friendly window films, helping hundreds of thousands of customers transform their homes and workplaces.
Contact info
Unit 10 The Edge Business Centre, Humber Road, NW2 6EW, London, United Kingdom
- helpdesk@purlfrost.com
- www.purlfrost.com
4.8
Excellent
14k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality and great range of choice
I have used Purlfrost for years as the quality and choice is very good indeed. Easy to apply and quickly changes the room. Will be buying again soon! 🤩
18 April 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Louise. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
The product is so good it's taken us…
The product is so good it's taken us two weeks to remove the old product, which has probably been in place for at least 40 years.Good instruction/advice on fitting on website, which proved to be invaluable.
17 April 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Richard. It's very much appreciated. From all the team at Purlfrost.
Great product
Well packaged and instructions easy to follow.
Great product really made the window look great.
18 April 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating David. It's very much appreciated. From all the team at Purlfrost.
As a returning customer
As a returning customer, I couldn’t be happier with both the quality and variety of Purlfrost window films. Having previously chosen Victorian-style stained glass designs to complement our period property’s front door, this time I opted for a frosted glass effect in the lounge.
The result has been excellent - it provides the ground floor front room with much-needed privacy from passers-by without compromising on natural light. This has been a definite bonus for my indoor plants, which continue to thrive in the south-facing sunlight.
28 April 2026
Unprompted review
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Great choice of patterns and colours
Great choice of patterns and colours. Very easy to order and had an email to verify sizes then order was posted out within days. Simple to attach. I’m delighted.
17 April 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Easy to Apply - Looks Amazing
I was initially unsure about installing the film myself, but the clear instructions made the process straight forward. The end result looks professionally done, and I’m very pleased with how it turned out.
26 April 2026
Unprompted review
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Almost see through from inside
We had tried other one way films but they cut out too much light for our purpose. Purlfrost was brilliant in that it is almost see through from inside but reflective on the outside. However, if you really want to cut glare go with a darker film.
23 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating David. It's really great to get feedback about the performance of our solar films, and very much appreciated. From all the team at Purlfrost.
This product is absolutely brilliant
This product is absolutely brilliant! The service was great, the website easy to use and the instructions were perfect. I'm genuinely over the moon with it. I had it made to measure and I'm really glad I paid the extra. Personally, I feel it was definitely worth the money. It was not as dark in my kitchen as I thought it would be. I bought the external reflective solar medium. My kitchen is still really light. It's been sunny today and normally my kitchen would already be hot but it's really cool.
22 March 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating Sally. It's really great to get feedback about the performance of our solar films, and very much appreciated. From all the team at Purlfrost.
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Great service and great goods!
Really pleased with both the service and the goods. It was easy to contact Purlfrost and get advice and a selection of sample films - this enabled me to choose the right film for the room / windows. The guidance of how to fit the film was very helpful. The finished installation is perfect and just what we needed.
30 March 2026
Unprompted review
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
An ingenious product with clear…
An ingenious product with clear instructions to ensure a perfect result.
Far easier than I imagined and great sense of satisfaction. We now have two perfectly frosted windows.
24 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
instructions for applying
The instructions for applying the window film are always clear and easy to follow
26 March 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Very happy customer
Easy to order on website. Great communication and delivered quicker than expected, given the custom cut. The product was super easy to install and the end result is fantastic, giving a good amount of privacy but still allowing plenty of light in. Would recommend!
23 March 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Easy to fix and looks reallyvgood
The instructions for how to measure were very clear and the website easy to navigate with good descriptions and pictures. The film arrived quickly and was very easy to fix to the windows. It looks really good. This is the 2nd window we've done and it all looks great.
23 March 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Quick delivery and easy to fit
Quick delivery. Product good. Easy to fit. Larger pieces of film benefited from having 2 people. Guidance provided was good
29 March 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Looks great
The window film was delivered quickly and very easy to apply following the instructions given - it looks great!
19 March 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Happy with my frosted number for…
Happy with my frosted number for skylight above my door. It’s great quality and can see it lasting for years to come.
19 February 2026
Reply from Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.