Fantastic, as always! Incredible (in person!) (yes, Humans!) customer service via email, chic patterns, which are very well written, and the most beautiful, mouth watering, NEED-ed yarns and fibe... See more

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Discover our naturally gorgeous yarns: 45 natural-fiber yarns in 1000s of glorious colors... And you'll only find them at Purl Soho! For over 20 years we have been an independent, women-owned business, staffed and run by passionate knitters. We live and breathe yarn and love every single one we create... We know you will, too! In addition to yarn, be sure to explore our vast collection of one-of-a-kind knitting patterns for all levels, including 1000s of free knitting patterns. Our beautiful photos show you exactly what you're going to make, while our super clear instructions and legendary knitting tutorials will guide you through every step. We are based in the USA, but we ship all over the world. Try us... You'll feel inspired and supported and will surely knit something beautiful!
Contact info
United States
- customerservice@purlsoho.com
- www.purlsoho.com
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The absolute best online knitting/yarn…
The absolute best online knitting/yarn and other craft products website and their customer service is always helpful with pattern questions, product questions, and they stick little gifts/samples in your orders sometimes. The sales are great and the product selection is incredible. They allow you to return items within a specified time too. Great free patterns and knitting patterns for purchase. Have been using their website for many many YEARS. LOVE PURL SOHO!!!
My yarn is absolutely gorgeous
My yarn is absolutely gorgeous and feels so very dreamy. I ordered the naturally black Simply Alpaca, Cashmere Merino Bloom and 2 colors of Simply Yak, also all natural colors. The web page is easy to order from. In the past the customer service was outstanding in trying to match a yarn for me.
They also sent samples of Linen Quill, Cotton Pure and their sashiko thread (in 2 orders)! All yarn is of high quality and worth every penny.
Awesome customer service support
Awesome customer service support. I made a mistake in the number of yarn skeins I needed on my order. I emailed them and they answered very quickly with a very generous solution! Also, they have beautiful yarn.
Great yarn and great service!
My orders are filled quickly and accurately! Great customer service! And I absolutely love the Sunflower Cotton yarn. I stocked up on this great yarn when it was on sale and have loved working with it!

Reply from Purl Soho
Service is exceptional
Samantha help me with the patterns and picking the yarn and the colors. The Customer Service is exceptional! Thank you all so much.
I always enjoy seeing Purl SoHo’s new patterns and yarn!!
I always enjoy seeing Purl SoHo’s new patterns and yarn!! I knit daily and I have been ordering from Purl SoHo for a good while. The website, tutorials and blogs are very easy to work with and navigate.
Thank you,
Karen B.
Quick delivery and such soft and…
Quick delivery and such soft and beautiful yarn . I will purchase more in the future.
A Joy to Purchase and Use
I have been a reluctant online yarn shopper for years. My recently retail yarn store has changed and I ordered from Purl Soho for first time. Since then, I’ve ordered five different yarns and have been so pleased with the whole process. I live in Seattle area and have been surprised as to the fast delivery. The quality of yarn is excellent and the communication online is speedy and helpful. I will continue to purchase their yarn and promote the company.
I love my new yarn
I love my new yarn. It is knitting up into a lovely shawl. Purl Soho has beautiful yarns at a very reasonable price and delivery was easy and expeditious. Thank you and happy knitting everyone!
High quality yarn
I love the high quality yarn from Purl Soho. I’m knitting a baby blanket with this yarn and it’s looking great.
FAVE
Fantastic, as always!
Incredible (in person!) (yes, Humans!) customer service via email, chic patterns, which are very well written, and the most beautiful, mouth watering, NEED-ed yarns and fibers!
I really never go to those local snooty, overpriced yarn stores anymore. Like, WHY put myself through it?
Thanks Purl Soho
Excellent service and product.
Excellent service and product.
Shipping was fairly quick. The Plein Air base is lovely to knit with.
Descriptions spot on
Descriptions on the website are complete and accurate. The gauge is spot on, the color is right and the yarn is top quality. The wool is so soft I thought it must be cotton. A burn test confirmed it is wool.
I was seduced by the beautiful black…
I was seduced by the beautiful black alpaca whose photo featured with the yarn - and the yarn does not disappoint. However, it's very fine, the needles are small and the linen stitch is compressed knitting. Black is difficult to work with at night! This will be a very slow knit. It may be the only item I will knit in the next 6 months! But it will certainly be an heirloom.
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