Purple Lotus Holistic Gift Shop Reviews 

102
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that online orders arrive exceptionally fast and are always packed with wonderful care and beautiful decorative details. Many people also appreciate the wide selection of wonderful items available on the website, noting that browsing there is always smooth and convenient. Some people also felt that visiting the physical shop provided a wonderful, relaxing atmosphere supported by extremely helpful and friendly staff members. Shoppers are consistently happy with the high quality of the products they purchase, regularly returning to buy items like natural crystals and fragrant incense.

What people talk about most

Product

Clients share positive opinions on product quality, expressing delight with their gorgeous items, wonderful... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting fast and prompt shipping... See more

Service

People report positive experiences with service, highlighting a consistent and brilliant overall experience.... See more

Order

Users describe positive interactions with order, noting exceptional experiences and quick shipments.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received my leather covered journal with Owl motif in incredibly fast time from the moment I ordered. It is absolutely beautiful and my intention is to use it to fill it with posirivity and wisdom.... See more

Rated 5 out of 5 stars

Amazing shop with so many choices! Ordered for one of my dearest friends birthday, to be delivered in waterford. Beautifully wrapped and delivered on time .....absolutely made her day! Will be... See more

Rated 5 out of 5 stars

Thanks for fast delivery of my 2 beautiful crystal pendants. I especially love my Rose Quartz one and am wearing it daily. Love the packaging and couldn't wait to open it as you can feel that much c... See more

Rated 5 out of 5 stars

First time I've ordered from here and I definitely will order again. Super fast shipping and the spray is beautiful and long lasting. Highly recommend 🙂


Company details

  1. Gift shop
  2. Wellness centre

Written by the company

Welcome to the magical world of Purple Lotus Holistic Gift Shop . An emporium of high-quality products for personal development and spiritual insight at affordable prices. We are based in Waterford city, Ireland. Here you will find everything you need to assist you on your spiritual journey. Not only does the holistic Gift shop offer a vast collection of products. But also a wide selection of services and we would love for Purple Lotus Holistic Gift Shop to become your favourite place to shop. We are currently one of Ireland’s leading and most popular Holistic Shops. With a wide range of Healing Crystals, Incense, Essential Oils, Oracle & Tarot Cards and other unique gift ideas, you will be spoiled for choice!


Contact info

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(102)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such a stunning range of crystals and…

Such a stunning range of crystals and jewellery, fab products and amazing customer service! I look forward to the deliveries every single time, definitely my go-to! Whatever you need, you'll find it at Purple Lotus

5 November 2025
Rated 1 out of 5 stars

​I visited your store recently with my…

​I visited your store recently with my child to look for a few Christmas gifts, and it was not a pleasant experience.
​Issues Observed
​Pricing: Your products are far too expensive for the average customer.
​Staff Conduct: The staff were ignorant and unpleasant. For what should be a holistic shop, the atmosphere felt unprofessional, including audible arguments between employees.
​Customer Treatment: My child was followed by a member of staff, which made both of us feel extremely uncomfortable. My child was under my supervision at all times.
​Outcome: We left the store because this awful treatment is unacceptable.
​Overall Concern
​This is not the first time people have complained about these issues. Your shop is not family-friendly, especially towards families with children.
​I am very disappointed and concerned about the authenticity of your TripAdvisor reviews, which appear to be fraudulent "bot" reviews.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love this shop

Super great shop. I always buy from here every time I’m buying a new crystal. It was great that I got my replacement necklace from losing my last one.

19 November 2025

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