I had a problem with an Air Arms TX200 that had a cocking swivel pivot break when it newly arrived. It took a long time to obtain a replacement, but Pyramyd Air kept me well informed & the delay was... See more
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Gear up for your next adventure with our large outdoor gear and equipment selection. With a best-in-class online shopping experience, you'll find everything you need to enjoy the outdoors to its fullest
Contact info
5135 Naiman Parkway, 44139, Solon, United States
- 888-262-4867
- support@pyramydair.com
- www.pyramydair.com
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Great price and expert shipping
Had my favorite pellets in stock at a great price. Easy online process. Shipped fast and expertly packed with plenty of cushioning.
Parts arrived on time and correct
Parts arrived on time and correct. Thanks for your help.
Duke Colt
Received my complete order in timely fashion. The Duke Colt revolver was as advertised, although I was mildly surprised at the quality (in a good way} of the gun. Shot well and the Co2 cartridge lasted quite a while. Very satisfied.
Only 5 stars because of the fact that 2…
Only 5 stars because of the fact that 2 days passed after your shipment date and
UPS acknowledged receipt of my order.
Pellets safe and sound
Order shipped in timely manner, packaged well with no problems. All around excellent experience.
Shipping
Arrived one day sooner than expected. One downside is I didn’t get a notification that it was delivered. I just happened to step outside to check on the weather and there it was. Surprise… Surprise!!!
Ordered on Saturday night
Ordered on Saturday night, and recieved the products the following week, Thursday afternoon.
Pellet packing was first rate, but shipping was two days late.
I couldn't have been happier about how the pellets were packed, but it was rather annoying that the order didn't arrive until Sunday when it was originally projected to arrive on Friday.
Good selection
Good selection. Easy to find what I'm looking for. My second purchase.
Greg was knowledgeable and helpful in…
Greg was knowledgeable and helpful in describing the products
Quick shipping
Quick shipping. I only wish they offered free shipping at $75 instead of $150 and sent out %20 coupon codes instead of %12
The ammo deal buy 3 get 1 free is good.
Wow!!
Great deals, fast shipping and excellent customer service and support.
Associates NOT knowledgeable
What started out with me wanting to make an immediate $600 purchase, but wanted to know about a spare air tank. Went to auto-bot chat, to real person chat. Asked if it was available, got a "No" = Not paying $600. Told them they lost a sale (hoping the get the hint: Get your stuff together), to which sales assoc. says "ok" (Sarcastic). Found sites where this model is discussed, with backup bottles are compatible (Sales associate not knowledgeable, and way too willing to not help). I HAVE BOUGHT FROM THESE GUYS IN THE PAST - BUT NEVER AGAIN !!!!!
Quick shipping and quality product
Quick shipping and quality product . Am well pleased with my purchase.
Prompt and friendly tech support
The rifle arrived the day and I purchased it! It had a leak that could not be fixed over the phone. The tech team was friendly and helpful but when it was obvious that it wasn't a simple fix they promptly got me setup for a return. They will send me a replacement when they are restocked.
You guys ROCK!!
You guys ROCK!!! After reaching out to Customer Service RE: the 2nd magazine ordered for my M-1 Carbine purchase (that wouldn’t hold CO2). CS jumped on my issue, sent a replacement NO QUESTIONS ASKED!!
Not to repeat myself… You Guys ROCK!!!!!
Service and support was fantastic
Service and support was fantastic. I contacted Pyramydair at 9:30 AM on Monday to exchange an air rifle that had a high pressure leak. The process was very easy. My replacement arrive on Tuesday morning. Great job!
Great to deal with
Great to deal with. I have never had any issues. I ordered the FX and was shipped the next day, I ordered parts from a competitor the same day and they still have not arrived 4 days later.
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