Pyramyd AIR Reviews 

1,066
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that finding items on the website is simple, and online purchases are consistently supported by very helpful tracking updates and confirmation emails. People also heavily appreciate the competitive prices, excellent product selections, and secure packages that consistently arrive promptly and in great condition. Some reviewers were not happy with occasional product defects, mentioning that certain expensive items stopped working shortly after delivery or experienced unexpected technical failures. Others noted that inadequate outer packaging sometimes led to damaged original boxes, torn shipments, or compromised contents during rough transit.

What people talk about most

Product

Consumers find product to be positive, highlighting the great selection of air rifles and accessories... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very fast shipping times... See more

Order

People report positive experiences with order, highlighting easy website navigation and fast processing.... See more

Quality

Clients share ambiguous opinions on quality, with some praising the top-tier selection and accuracy of their... See more

Price

Users describe ambiguous interactions with price, as experiences vary significantly. Many customers praise... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a problem with an Air Arms TX200 that had a cocking swivel pivot break when it newly arrived. It took a long time to obtain a replacement, but Pyramyd Air kept me well informed & the delay was... See more

Rated 4 out of 5 stars

Communication was very good as far as shipping. The product was exactly as i expected. Over all my experience was good. One point I would like to make. Because there were two bottles of bb's an... See more

Rated 4 out of 5 stars

I pre-ordered an Air Venturi MicroStrike PCP Air Pistol, Caliber - .25 (6.35mm) in early October and received it in early November. It was unexpected and I was very pleased to get the gun s... See more

Rated 5 out of 5 stars

Found what i was looking for fairly easily. Purchase went smooth, shipping was fast, and delivery was even faster than expected!! Pellets were well packed and protected. The JSB 18.13gr are one of... See more


Company details

  1. Sporting Goods Shop

Written by the company

Gear up for your next adventure with our large outdoor gear and equipment selection. With a best-in-class online shopping experience, you'll find everything you need to enjoy the outdoors to its fullest


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,066)

108 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service as always!

An item that was initially out of stock came in a few days earlier than expected and I received a back in stock notification. So, I ordered two of them right away. Within two or three hours I received a shipping notification with tracking! Super service and communication for my order. And as always very competitive pricing on anything that is carried!

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Bought 3 expensive guns and two out of three was used scraped up defective with missing hardware company employees laughed and wrote me off causing me to file a lawsuit buyer beware

26 November 2025
Unprompted review
Rated 3 out of 5 stars

Frustrated

What did I like? Well as of right now this has been a 2 1/2 month process of trying to purchase an air rifle. And as of today it still hasn’t arrived so I can’t review the purchase. But, I can tell you what was a bit concerning to me.
I like competition, and I thought I was looking at 3 different sellers of the FX rifle I wanted. But come to find out they are all the same place, but with different names.

Pyramid Air
Airgun Depot
Utah Airguns

I don’t understand why you need to do this. I read threads saying pyramids service was better, how?

Having preordered an FX Maverick with an in stock date well before xmass I thought I was safe. But, then with numerous emails and chats, phone calls I find out I can’t get it due to product being phased out. Ok. So I look at an FX leopard. Some mistakes on my order form, my fault, and now it’s shipping.

Being a first time buyer of an air gun in this price range I find your entire set up confusing and frustrating at the same time. I was told in one email to keep checking the website to see if my preorder was in stock! Really? Shouldn’t you as the seller let me know it’s arrived?
All in all I give you 2 1/2 to 3 stars. You need to be better. If I operated my transportation company like you, I’d be out of business.

17 January 2026
Unprompted review
Rated 1 out of 5 stars

False advertising and terrible service-Pyramyd Air is terrible!

I bought a velox and Pyramyd offered a special for a free “10 for 10” where they pump up and shoot the gun to make sure it works and holds air. Well that didn’t happen. The gun didn’t work so all this for nothing. I sent it back and that was weeks ago and still no response. They respond by sending a form email. Then they ask for more info. I sent that. No response. Nothing. They commit false advertising and then just say deal with it by not even responding. Terrible company. Do not use this store!

10 December 2025
Unprompted review
Rated 3 out of 5 stars

No Discount :(

Transaction was not a problem, but I was emailed a $10 off code, and when I checked out, there was never a place to enter it, so it was worthless!

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I bought 3 Archery Mystery Boxes from Pyramid Air intending to upgrade my older crossbow. The Lord blessed me with 3 incredible crossbows, including a $3000+ Ten Point Titan! They shipped in excellent boxing and got to me in 2 days. I have nothing but great things to say about Pyramid Air and highly recommend them!

30 December 2025
Unprompted review
Rated 2 out of 5 stars

Well you asked ;)

Well you asked ;). I bought the mystery gift knowing full well it was a gamble. I saw that there was a left handed bow in the mix, but hoped that being a previous Pyramid air customer, they would have an idea that I was right handed.
Well I got the left handed bow. Can't say I was thrilled as it is really worth 0 to me. Very nice bow, and certainly worth more than the 250 I paid. Not really complaining...well a little. They did not falsely represent the items, so it's really on me. Hopefully there aren't a lot of these bows in the mix and my bad luck will help future gamblers.

19 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look