I'm not giving it 5 stars simply because I'd like to be able to save sellers as favorites, as it would make it easier to place orders and repeat business with trusted sellers. But overall, it's ver... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ive been purchasing stock from the qogita marketplace for nearly two years now. In the early days, they took on a lot of feedback to make it easier for UK sellers to purchase through them. The main on... See more
Really impressed, great service, amazing product range with great prices & easy ability to scale from small order to big wholesale volume. Was fortunate to be able to visit Qogita HQ the changes... See more
Company replied
Qogita has been a game changer. It has been so much easier for us to grow our business using Qogita. They have made it really easy to purchase well known brands without the worry of authenticity... See more
Company details
- #48 of 49 best companies in Wholesaler
Written by the company
Qogita is Europe’s largest B2B wholesale platform; allowing retailers to buy from a vast network of brands and trusted wholesalers. We cater to a large range of organizations, from small retailers to large brands. With Qogita, you can generate higher margins and greater turnover whilst reducing labor cost by using our technology infrastructure. We're a technology company that simplifies business-to-business trade.
Written by the company
- 500+ suppliers in one catalog
- A one-of-a-kind platform where wholesalers put their offers together in one place. No more rejection from wholesalers! Access over 500 vetted wholesalers across Europe; you're pre-approved to buy from our entire network. Enjoy wholesale pricing without the upfront investments. No subscriptions or signup fees.
Authenticity guarantee
Authenticity guaranteed with a money-back promise on counterfeit or decoded goods.
We only offer authentic, EU clean goods. We guarantee the originality of all products sold via Qogita and have strict buyer protection and support mechanisms in place so you can purchase with confidence.
Contact info
1 Poultry, EC2R 8EJ, London, United Kingdom
- support@qogita.com
- www.qogita.com
100% Authentic Products
3.8
Great
626 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 74% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
it was perfect
it was perfect, there are lot of products with a good prices, the payment was easy, i got the tracking number after two days, and i get the order by dhl.
24 October 2025
Reply from Qogita
Thank you! We're glad everything from ordering to delivery went smoothly for you. We look forward to serving you again!
Reply from Qogita
That's great to hear. Thank your Mohamad for your recommendation!
Efficient
The different issues, no matter what, are solved in very short time. Very efficient.
27 October 2025
Unprompted review
Reply from Qogita
Thank you. We're glad our team has been able to resolve issues quickly for you. We appreciate your business!
Reply from Qogita
Great to hear we're able to support you. Thank you for your recommendation!
Products without certificates
hello, i have made an order for Thermacare products.
The products arrived withour certificates. i have tried to ask the web messeger and they guided me to ask the import company of the product but the link wasn't helpful at all..now i have the products in my store without certificates.
24 October 2025
Reply from Qogita
Dear Georgia,
Thank you for taking the time to share your feedback.
First of all, I would like to apologise for any inconvenience caused. At Qogita, we aim to support all our buyers as efficiently as possible. We reached out to you via email requesting additional information about the certificates you need for your store, but we haven’t received a response yet.
To assist you properly, we kindly ask you to provide the details we requested, this will help us understand your situation and offer the right support. We are here to help and are waiting for your reply.
If anything is unclear or if you have further questions, you can always reach us at support@qogita.com.
Best,
Zuza
Qogita is an exceptional company
Qogita is an exceptional company to work with. Their support team consistently goes above and beyond to help and ensure everything runs smoothly. Every interaction has been professional, efficient, and genuinely customer-focused.
They offer a wide range of products at unbeatable prices – I haven’t found better deals anywhere else. Deliveries are reliable, and their overall service quality is outstanding.
A trustworthy partner that truly stands out for both value and support. Highly recommended!
24 October 2025
Unprompted review
Reply from Qogita
Thank you for such wonderful feedback! We're glad we're able to support your business. We truly appreciate the recommendation!
the best service
the best service, they always respond and help, Juri and the whole team are the best!
17 January 2025
Unprompted review
Reply from Qogita
Thank you so much! Juri and the whole team will be thrilled to hear this. We're here whenever you need our support!
Amazon or Tik Tok does NOT accept Qogita
Updated on 26.01.2026
After reading the reply from Qogita, I understand that it could be difficult but the situation still stands with the ungating.
I've spoken to one of their representatives, Charlie who was very nice and helpful. He told me that platforms like Amazon basically do what they want and asked me to look at other platforms.
I've explored Tik Tok shop, and Vinted and they too, have requested the authorisation certificate. I've emailed Cosrx multiple times last year and this year but no response.
Judging from Qogita's response, it just seems that they are unable to help much either. Authorisation certificates come from only the brand or the wholesaler. Mart Raidsmet was supportive but cannot help anymore.
Now I am stuck with Qogita products, unable to sell on any platform.
In regards of sellers having problems selling on Amazon who use Qogita.
Please google "Invoice acceptance by amazon" and you will see a thread which shows the problems sellers face with Qogita products in regards to Amazon.
21 October 2025
Unprompted review
Reply from Qogita
Hi Geoff,
Thank you for sharing your experience, and we're sorry to hear about your difficulties with Amazon's ungating process.
To clarify, it's not accurate to say Amazon does not accept Qogita's documentation. Over 90% of our reseller customers use Qogita invoices for Amazon without issues. We have thousands of sellers who work with Qogita and Amazon successfully - which is exactly why we market to Amazon sellers.
That said, we make every effort in our Help Centre and marketing materials to set the correct expectations: not every brand will be approved for every seller account. Amazon's policies vary by brand, region, and individual account history. For example, Amazon now requires 100 units per brand for ungating for some brands. We always encourage sellers to review the latest platform-specific requirements for the brands they intend to sell before making large purchases.
In your case, Amazon requested a reseller authorisation letter - this is a brand-specific document that only the brand itself can issue. This is not something Qogita - or any wholesale supplier - can provide. We've done our best to support you, provided all documentation within our capability, and guided you toward the most feasible next steps.
Despite these limitations, Qogita offers significantly more marketplace documentation support than any other traditional suppliers. We are aware that there is still room to improve documentation acceptance rates on Amazon, and we are working hard to close this gap.
We truly understand your frustration and will continue to support you through these challenges. Please let us know if there’s anything more we can do to assist.
Best,
Chi.
Very quick and seamless process
Very quick and seamless process! The site is user friendly and easy to use. Easy to order. Great overall experience.
8 October 2025
Reply from Qogita
Thank you! We're glad the ordering process was smooth for you. More improvements on the way!
Reply from Qogita
Thank you! We're glad the fragrances met your quality expectations. Looking forward to supporting you again!
Reply from Qogita
Thank you! We're pleased to hear the platform works well for you.
Reply from Qogita
Thank you Renee! We're glad the process was quick and efficient for you.
Reply from Qogita
We're glad you had a positive experience. Looking forward to supporting your business again!
First order everything was excellent
First order everything was excellent. Second order remains to the status paid for more than 2 weeks now. Third order cancelled after 4 days of payment. I really don’t know what to think of qogita any more
11 October 2025
Unprompted review
Reply from Qogita
Hello,
Thank you for sharing your feedback - we really appreciate it, and are sorry for the confusion with your recent orders.
The order showing "Paid" status is a preorder, which means it will remain in this status until shipping. Preorders have an extended delivery timeframe of 3 weeks. You are currently in week 2 and on track for delivery. Rest assured that we're monitoring it closely and will update you immediately if anything changes.
Regarding the recent cancellation, it was unfortunately cancelled by the supplier because they couldn’t fulfil it within the required timeframe due to an internal bottleneck. Following your feedback, we have reviewed this supplier's performance - this was a one-time issue and they're back to normal operations.
Stock availability can fluctuate in real-time across our supplier network. While we work hard to minimise cancellations and keep catalogs accurate, they are an inherent part of wholesale when demand is high. That said, we understand that experiencing both a preorder delay and a cancellation back-to-back is frustrating.
We're committed to improving reliability. We are reaching out to you directly to provide more specific support and updates. If you have further concerns, please let us know.
Thank you for your patience!
Best,
Chi.
Reply from Qogita
It's great to hear the products met your expectations. Thank you for choosing Qogita!
Orders canceled after 6 days with no updated status
If you think buying with Qogita, you have to consider that is very likely to have your order Canceled after few days. In 2 weeks, they canceled orders twice, they don't update the status in 6 days so you have no idea if you're gonna receive the order. After 6 days, they canceled the order.
Now I have no choice but looking for another supplier.
So, in 2 weeks, 2 order canceled!
Later Edit :
After having these one time situation , I got contacted and attented by Charlie Harper, which I have to express my gratitude for watching over the others orders and everything went smooth.
As a suggestion to Qogita, I would love to have the option to track my orders immediately after the payment and not after 3 days ,when is already shipped.
8 October 2025
Unprompted review
Reply from Qogita
Hi Dana,
We're sorry to hear about your experience and the inconvenience it caused you.
To clarify, our standard process gives suppliers 3 business days (excluding weekends) to confirm if they can fulfil an order. When an order is placed right before or during a weekend, this can sometimes make the process feel longer than expected.
Regarding the two cancellations in such a short period - we completely understand your frustration. While we are trying our best to make wholesale frictionless to our customers, cancellations are a natural part of the wholesale trading process, given fluctuating stock levels and high demand. We are continuously working to reduce their frequency and improve catalog accuracy.
We've reached out to you and started investigating your case with the involved suppliers. If you could please share your order number with us, we'll make sure to follow up and ensure our supplier data is as up to date and integrated as possible.
Thank you for taking the time to share your feedback - it genuinely helps us improve.
Best,
Chi.
Amazon Seller Account Issues
I had serious issues with my Amazon seller account. Anna was so helpful she went above and beyond to ensure I received the paperwork necessary to have my Amazon account reactivated. She made sure I received the necessary support and I am very thankful to her.
9 October 2025
Unprompted review
Reply from Qogita
Thank you for sharing this! Anna and our team will be thrilled to hear they could help get your Amazon account back on track. We're here whenever you need support!
I honestly don’t understand the bad…
I honestly don’t understand the bad reviews. I’ve placed around 10 orders with them so far and everything has been genuine. The only complaint is that delivery time depends on the supplier as I’ve had orders take up to 2 weeks to be delivered but also had orders get delivered in 3 days .
8 October 2025
Unprompted review
Reply from Qogita
Thank you for your continued trust - 10 orders means a lot to us! You're right that delivery times vary because orders ship directly from different supplier warehouses, which is how we keep our product range wide and prices competitive. But we're always working to improve consistency across our network!
Great!
Really great experience for me!Good offers, the platform is easy to use and the shipment arrived very fast and in great conditions. Highly Recommended.
9 October 2025
Unprompted review
Reply from Qogita
Thank you for the recommendation! We're thrilled to hear everything arrived quickly and in great condition. Looking forward to supporting you again!
Me encanta todo original Bons preço
2 October 2025
Reply from Qogita
¡Muchas gracias! Nos alegra que esté satisfecho con los productos y precios.
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