Banner for Qogita

Qogita Reviews 

626
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 164 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordering platform is straightforward and offers highly competitive pricing on popular brands. Consumers often note how helpful the support team is when addressing inquiries or resolving unexpected issues promptly. Buyers are consistently pleased with the fast shipping times and the secure packaging of their wholesale orders. Some reviewers were not happy with the lack of proper brand authorization documents, which caused difficulties when selling items on online marketplaces. Some people also felt that certain shipments arrived with damaged goods, missing items, or experienced unexpected delivery delays.

What people talk about most

Product

Reviewers mention ambiguous feedback about product variety and pricing, with many highlighting competitive... See more

Order

Customers had ambiguous experiences with order processing and fulfillment. Many reviewers highlight a smooth... See more

Delivery service

Clients share ambiguous opinions on delivery_service. While many consumers praise the fast delivery times,... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. While many reviewers describe the... See more

Service

Users describe ambiguous interactions with service, reflecting mixed opinions among reviewers. Many customers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm not giving it 5 stars simply because I'd like to be able to save sellers as favorites, as it would make it easier to place orders and repeat business with trusted sellers. But overall, it's ver... See more

Rated 5 out of 5 stars

Ive been purchasing stock from the qogita marketplace for nearly two years now. In the early days, they took on a lot of feedback to make it easier for UK sellers to purchase through them. The main on... See more

Rated 5 out of 5 stars

Really impressed, great service, amazing product range with great prices & easy ability to scale from small order to big wholesale volume. Was fortunate to be able to visit Qogita HQ the changes... See more

Company replied

Rated 5 out of 5 stars

Qogita has been a game changer. It has been so much easier for us to grow our business using Qogita. They have made it really easy to purchase well known brands without the worry of authenticity... See more


Company details

  1. #48 of 49 best companies in Wholesaler

Written by the company

Qogita is Europe’s largest B2B wholesale platform; allowing retailers to buy from a vast network of brands and trusted wholesalers. We cater to a large range of organizations, from small retailers to large brands. With Qogita, you can generate higher margins and greater turnover whilst reducing labor cost by using our technology infrastructure. We're a technology company that simplifies business-to-business trade.

Written by the company

500+ suppliers in one catalog
A one-of-a-kind platform where wholesalers put their offers together in one place. No more rejection from wholesalers! Access over 500 vetted wholesalers across Europe; you're pre-approved to buy from our entire network. Enjoy wholesale pricing without the upfront investments. No subscriptions or signup fees.

Authenticity guarantee

Authenticity guaranteed with a money-back promise on counterfeit or decoded goods.

We only offer authentic, EU clean goods. We guarantee the originality of all products sold via Qogita and have strict buyer protection and support mechanisms in place so you can purchase with confidence.

Contact info

Promotion box for Qogita

100% Authentic Products

Qogita only offers authentic, EU clean goods.

3.8

Great

TrustScore 4 out of 5

626 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 74% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(626)

207 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Ive been purchasing stock from the qogita marketplace for nearly two years now. In the early days, they took on a lot of feedback to make it easier for UK sellers to purchase through them. The main one, was them becoming the “importer” meaning that there was no longer any faff with import duties. There have been issues with shoddy condition stock, or damaged inbound etc, but the staff sorted it out promptly. My only current gripe, which for many is a benefit, is that they opened up EU buying for non-vat sellers, bumping up competition with less experienced sellers who will tank it for quich sales in month 1. Overall though, 5 star service.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Long time Qogita customer

I’ve been using Qogita for around a year now. I absolutely love being able to buy in large quantities from trusted wholesalers. The order process is so straightforward and they automatically issue invoices.
On the rare occasion that I’ve had an issue, it has been quickly resolved by the customer support team.

19 September 2025
Unprompted review
Rated 1 out of 5 stars

Hi all the retailers, they are selling fake products

Hi all the retailers,
I made 3 orders with this site, and the products that came are fake, and also they have admitted the products are fake and promised to make a refund and now they don't reply the message and not answer the phone call, they completely ingore me, there is no refund made to me, the staff are very unprofessional.
Please do not purchase from this site, you will lose money and all the customers by the fake products they send it to you.
I have message to show everyone if need it
do n't buy it from them
Please see their reply, they are saying completely different the message they have sent to me, I have picture to show what I received unfortunately I can't upload the picture to show every one, also they hey say they will follow up but still no one to contact me about refund, they are lying, I never thread you and I just want to get money back as this is ove £1200 and fake products are not acceptable, on the product label there are Chinese writing on it, la mer made of the US and I buying for the UK customers why label in Chinese?
If I can claim easy I won't write review to warning all the customers
Please let me know where is my refund?

17 September 2025
Unprompted review
Qogita logo

Reply from Qogita

Hi Lina, I'm sorry to hear you are not satisfied with your order, but this is simply not true.

All our products are authentic and genuine. I have read your email threads with our customer support and nowhere do i see what you have referenced. The batch codes that you called into question are clearly valid.

If you have a problem, please raise it with our support team and we will sort it out for you, rather than making claims in that simply aren't true.

We resolve every single claim for whatever reason. If you feel hard done by you can always followup with myself or Zuza.

Rated 1 out of 5 stars

I ordered goods

I ordered goods, paid for them in advance and I have neither the goods nor the money....my order was cancelled without giving a reason....

4 September 2025
Qogita logo

Reply from Qogita

Hi Peter, we absolutely always issue full refunds in case of order cancellations.

If there's any chance this hasn't happened, please email me at charlie@qogita.com

I can also see your order has been delivered? So I'm not sure whats wrong. I will followup with you.

Update: I can see we actually had a technical issue which we fixed. I have seen we refunded the amount to your wallet!

On a side note, while frustrating, cancellations are a part of wholesale, as explained here: We right every single claim for whatever reason. If you feel hard done by you can always followup with myself or Zuza.

Rated 1 out of 5 stars

My order were some missing units.I…

My order were some missing units.I raised claim but they declined this by giving an unknown reason.They did not compensate my loss.
In conclusion, I am not satisfied with Qogita and its claim team service.Very bad and disappointed experience .

4 September 2025
Qogita logo

Reply from Qogita

Hi Naveed, we can see that you were attempting to partake in fraudulent behaviour. We are happy if you no longer want to deal with our platform.

Thanks, Charlie

Rated 5 out of 5 stars

Good supplier

Good supplier! Very professional and helpful not like Shure Enterprise which are scammers, rude and unprofessional!

8 September 2025
Rated 5 out of 5 stars

We are very satisfied with Qogita

We are very satisfied with Qogita. Juri, our contact person, and Mart from the support team always reply quickly, politely, and with real solutions. Communication is clear and proactive, and we feel supported at every step.

Their wholesale prices are excellent and consistently competitive.
After extensive market research we did not find better prices or a smoother ordering process. Stock availability and delivery reliability have also been strong, which helps us plan and serve our customers with confidence.
In short, Qogita has become a trusted partner for our business.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Dissatisfied

I wanted to cancel the order 10 minutes after placing it and I was already unable to do so. This has caused me numerous inconveniences and financial losses. I understand that you cannot cancel an order once it has been shipped, but it makes no sense when only 10 minutes have passed since it was placed, especially on a Friday during business hours. Very dissatisfied with your policy.

22 August 2025
Qogita logo

Reply from Qogita

Hi there, unfortunately it is very difficult to change orders after they are paid for. This is because our orders are immediately transferred to our suppliers and courier companies to fulfil the order as fast as possible.

We try to make this as clear as we possibly can.

Rated 5 out of 5 stars

Fast delivery

I am grateful for the fast delivery, easy payment, and safely packaged shipment. Works great

8 September 2025
Rated 1 out of 5 stars

Unreliable supplier.

Unreliable supplier.
I was delighted at 1st. Until problems came up. Sales rep will be very proactive and they will make sure you're good. I had a technical issue applying for Mondu BNPL. Qogita did NOTHING useful, other than pushing the responsibility to me.
But the worst thing is - they can change the order without any consequences. Let's assume you need a 200$ item. But MOV is 550 or sometimes 1100 eur. So you order other stock, not so useful, but MOV needs to be met. Then if due to lack of the availability the item you need will be missing, then it's your problem, you can't cancel the order.
Therefore I have ABSOLUTELY NO idea if I will get the stock I need, or again I will freeze my assets.
Sales reps are absolutely useless and annoying, calling on mobile, texting me on whatsapp (!!!!), it's bizzarre. Sadly the items are also expensive comparing to other suppliers. Take my advice and spend more time on looking for serious companies.

3 September 2025
Unprompted review
Qogita logo

Reply from Qogita

Hi Sylvia, I'm sorry you had a poor experience with Qogita.

We are doing our best to provide a fantastic service. We can't always promise our prices are good on 100% of our catalog, or goods will be shipped in under a certain amount of time.

But we are doing our best. If you would like to provide structured feedback on specific problems you believe we have done wrong, please reach out to charlie@qogita.com

Thanks, Charlie

Rated 1 out of 5 stars

poor service of shipment

3 September 2025
Unprompted review
Qogita logo

Reply from Qogita

Hi Afshan, Im sorry to hear you had a poor experience. Can you please elaborate on what happened?

Please reach out to charlie@qogita.com if you would like to provide more information

Rated 1 out of 5 stars

BE careful NOT FBA APPROVED!!

They will sell it as if they can provide all the documents required to ungate any product on Amazon. The reality is that they are not recognised as a genuine wholesaler by Amazon and also their supplier is not recognised. After months of asking Amazon, the seller support clearly stated that they do not accept documents from Qogita or their supplier. All you would get from them is the same AI-generated reply, apologising that they cannot provide any more documents. Also, they are expensive compared to other sellers out there.

4 August 2025
Unprompted review
Qogita logo

Reply from Qogita

I'm truly sorry to hear about your experience Sheela.

I want to be clear, this is an Amazon problem. We never claim to be FBA approved.

We purely state that if you follow our guidelines and are smart with your procurement, you are very unlikely to have problems.

The brands you tried to sell - although you purchased them from an offiicial distributor - are highly restricted for new sellers.

This means Amazon is always going to be difficult with allowing you to sell them.

If you join our community (https://discord.com/invite/q5NVY4T3Z7) or our partner seller communities (https://discord.com/invite/vFtZRaHW5H), you will find lots of advice on good strategies to get started.

Also review our guide on getting ungated: https://help.qogita.com/selling-items-purchased-via-qogita-on-3rd-party-marketplaces

The good news however, is because all the products are authentic, and you have the documentation to show it, you can sell them through alternate channels like ebay and recoup your order value.
- Charlie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look