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Review summary

Created with AI, based on recent reviews

Looking at 277 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the subscription model, finding that services initially perceived as free later required expensive annual payments. People frequently encountered issues with pricing transparency, noting that advertised monthly rates often turned into unexpected yearly charges, and that free trials quickly expired, deactivating their QR codes. Reviewers also reported problems with the payment process, including unexpected auto-renewals and difficulty canceling subscriptions. The website's information was often criticized for being unclear about trial periods and the necessity of paid subscriptions, leading to frustration when QR codes stopped working after printing. Many consumers felt the customer service was unhelpful when trying to resolve these issues.

What people talk about most

Subscription

Consumers express significant dissatisfaction with the subscription model. Many reviewers report being misled... See more

Price

Clients share negative opinions on price, with many expressing frustration over deceptive pricing practices.... See more

Payment

Reviewers highlight negative aspects of payment. Many customers report being misled into believing they were... See more

Website

Reviewers express strong dissatisfaction with the website, frequently describing it as misleading and a scam.... See more

Service

Customers had negative experiences with service, expressing strong dissatisfaction and feeling misled. Many... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The company is a scam. Makes you believe you are generating a free QR code, only to message you later that you have to pay (after you already printed csrds, flyers and advertised), shows monthly subsc... See more

Rated 1 out of 5 stars

"I am extremely disappointed and feel misled by this service. I created what I thought was a free QR code for my seasonal business flyers. After I spent 500 SEK on printing and distributed the flyers... See more

Rated 1 out of 5 stars

Thought I was creating a static QR code, but without being told or informed apparently I've created a "Dynamic" one, which they charge for. I needed it for a uni assignment and have been forced in... See more

Rated 1 out of 5 stars

They advertise a "free" plan, but it isn’t really free. They allow you to create a dynamic QR code, but after a few days it stops working unless you subscribe. Instead of offering the option to crea... See more


Company details

  1. Internet marketing service

Written by the company

QRCG by Bitly is the fast, flexible, and trusted QR Code generator that turns everyday in-person touchpoints into digital engagement. From storefronts and flyers to packaging and events, QRCG makes it simple to create, customize, and manage QR Codes that just work. Backed by Bitly, the platform combines reliability at scale with analytics and trusted infrastructure built over years, helping businesses connect physical and digital experiences with confidence.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

DO NOT USE!!!SCAM!

PLEASE PLEASE PLEASE DO NOT USE THIS WEBSITE.

Subscribed to a one week trial with no description of a charge after the trial ends.

Was then charged 55 USD for a monthly subscription that I did not agree to with no email or notifcation in any form whatsoever. not even a receipt for my payment. Had to check my credit card statement to find out there was a charge.

The worst part is right after i chose to unsubscribe they kept reducing the fee of the sub to a whopping 90% off. It takes a few clicks to get to this, they will start with 50 percent off then 70 then 90. Shows how desperate they are.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Do not sign up for the Free Trial and give your CC, they will charge you 1 year after you remove the software and not answer your request for refund

9 December 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam! DO NOT USE

This is a scam. I created a basic code and the make you sign in to do just that. Nowhere does it say anything about signing up for a paid account and you are required to pay to use the qr code you generated. After ordering flyers, business cards, door hangers, and more with the qr code on them I find out that if I don't shell over $120 my code will be useless. DO NOT USE THIS WEBSITE. Also, address at bottom of website says San Francisco, but they are clearly in Germany. What a joke!

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Misleading

Misleading - gives you the impression you are creating a free QR code when you are not. I paid £55 to get a bunch of QR codes printed, and then they stopped working after a week.

5 December 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM!

I did not use their service at all for over a year and have been charged 180 euros for a subscription renewal. When I log in to my account with which this charge is associated it shows no active subscriptions and the chat bot says that there are no subscriptions associated with this mail even though I received a notification from them about being charged 180 euros at this same mail account. Total SCAM! Have to contact my bank now. Why does this company still operate???

27 November 2025
Unprompted review
Rated 1 out of 5 stars

No customer Support

No customer Support, MY QR CODE from business card disappeared I have already given some to diferent people BULL SHIT

28 November 2025
Unprompted review
Rated 1 out of 5 stars

If I could give this company a zero I…

If I could give this company a zero I would!!!
They take renewal money with NO email received of notice, despite Cody (the annoying and completely useless little AI chatbot) saying they did send one. When you need to speak to a human there is literally NO WAY to do it - there's no numbers, no email, no link, nothing. They're a DISGUSTING useless company that should be investigated!

27 November 2025
Unprompted review
Rated 1 out of 5 stars

I created a QR code with them and…

I created a QR code with them and printed it out on my business cards, all seemed well, until 2 days when I received that my code will expire and I need to pay at least 12.5 eur / month to keep the QR code working. What a rip-off!

It is really disappointing that they link that QR code to one of their own links and you are stuck with that link wherever you are posting the QR codes. I was just looking for a QR code generator that takes people to my website. Now I will have to reprint my business cards.

15 November 2025
Unprompted review
Rated 1 out of 5 stars

After 5 years QR code generator has…

After 5 years QR code generator has stopped our code from working. We cannot login or reset the password and all they have is a chatbot that refuses to give a human contact or be of any actual help. We've got thousands of packaging with this code printed on so really need it to connect and we're completely stuck right now.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam and doesn't work

This is a scam and doesn't work. They are basically crooks - took a full years subscription from me under what was a monthly subscription and then I couldn't recover the QR code. Their AI help just goes round in circles. Avoid!

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Misleading free trial

I only need 1 code a year for an annual charity event so I used a 10day free trial to create it. What they don't make clear is that if you don't take out a subscription at the end of the 10days, not only will you be unable to create any more codes (which is fine) but any that you have created will no longer work. I now have 1000 printed flyers with a useless QR code on!

11 November 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience - scam

Pure fake, looks like a static at code, no Ingo about it being a free trial for only 7 days. Afterwards you have to pay at least 12€ without taxes per months on a yearly basis to keep the qr code activated. It’s scam for that money

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Outright scam

Outright scam - They disable your code after two weeks and ask for $20/ month.
You can generate QR codes for free in several other places. This stupid site scammed me by being the first in Google search results. Keep submitting feedback to Google to get them removed out of top ranking

4 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam

I looked at their homepage, and nowhere does it say that it's a free trial. We already printed the code on our flyers. Them I get a message late in the workday saying "Your code expires in two days" so now we have 1 day to fix this.

19 November 2025
Unprompted review

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