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Qronge Reviews 

126
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and performance of the products, noting their sturdiness, smooth ride, and impressive battery life. Many people found the bikes to be a good value, offering features comparable to more expensive alternatives, and the assembly process was often described as easy and straightforward. Furthermore, consumers consistently highlight the exceptional customer service, with many appreciating the responsive, helpful, and understanding support team. However, some customers also noted issues with product functionality, including bikes randomly losing power, throttles breaking, or units stopping working shortly after purchase. A few other people also felt that certain components like kickstands or seats were weak or prone to issues, and some experienced missing parts or damaged items upon delivery. Additionally, a minority of people were dissatisfied with customer support, citing slow responses, unhelpful advice, or a lack of available spare parts.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, features, and overall... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Price

Users describe positive interactions with price, with many reviewers finding the products to be a good deal... See more

Customer service

Customers had positive experiences with customer service, with many reviewers praising the helpfulness and... See more

User experience

People report positive experiences with user experience, highlighting the ease of assembly and comfortable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like this bike! It was fairly easy to assemble which is saying something since I have no mechanical skills at all. Rides well with controls in easy reach; I have folded both bikes (I bo... See more

Rated 4 out of 5 stars

The bike was fairly easy to assemble, considering my lack of "expertise". It has plenty of useful features & is comparable to a friend's bike that was more than double the price! It is supposedly fold... See more

Rated 4 out of 5 stars

Purchased my Meteor in August of 2025. Assembly was easy and was taking the first ride within an hour. I'm in my 60's and have 4 grandkids living with me. I can actually go on bike rides with them and... See more

Rated 4 out of 5 stars

Ordering the bike was easy. Bike came in good sized box (heavy) packaged well directions were easy enough to follow. The bike was very fast for me being new to ebikes, took it to the mountains on vaca... See more


Company details

  1. Bicycle Shop
  2. Bicycle wholesale
  3. Bike accessories store
  4. Manufacturer
  5. Outdoor sports shop

About Qronge

Written by the company

About Qronge Reviews Epic Deals Blogs Contact Us

Welcome aboard Qronge!

QRONGE - Your Ultimate Companion in Exploring Nature's Beauty.

At QRONGE, we are more than just a brand, we are a movement dedicated to reconnecting people with the natural world. Our electric bicycles are designed to be more than just a mode of transportation—they are your companions on the journey to discovering the breathtaking beauty of nature.

Stress-free shopping at Qronge

We’re thrilled to have you with us and hope every visit feels effortless and fun.

We’re thrilled to have you with us and hope every visit feels effortless and fun.

Free Shipping

1-Year Warranty

Hassle-Free After-Sales

Flexible Installment Payment


Contact info

4.2

Great

TrustScore 4 out of 5

126 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(126)

115 reviews in the last 12 months

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Rated 3 out of 5 stars

The bikes are great fun to ride

The bikes are great. Ride the bikes 100 miles with no problems. Real enjoy the bikes they are fun to ride. The only thing that was a problem was I had to text Qronge to see why my order was not started. The order sat there for a week. After the text my order started. Then sat at Fedx for 5 days. With 2 day shipping.

29 August 2025
Qronge logo

Reply from Qronge

Hi Sonny, thank you for sharing your experience and for the kind words about the bikes—we’re glad to hear you’re enjoying them and have already ridden 100 miles without any issues! 🚴‍♂️✨

We also want to sincerely apologize for the delay with your order processing and shipping. We understand how frustrating it is to wait when you’re excited about your new bike. Your feedback helps us improve our communication and fulfillment process so future orders can be smoother.

We’re thrilled you’re having fun with your ride, and we truly appreciate your patience and support. Please don’t hesitate to reach out if you ever need assistance—we’re here to help.

— The Qronge Team

Rated 5 out of 5 stars

Although the bike I purchased is on its…

Although the bike I purchased is on its way, customer support has been great. When my $50 promo discount did not show at the time of payment. Qronge offered some of their products or a credit to my card. I hope the bike is as good as their customer service.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Good Value and well built bike

The site was easy to use and they had a good Mother's Day sale. After we placed the order it was less than a week and the bike was delivered. The manual and online directions were easy to follow to put the bike together. My wife likes the weight of the bike. We got it because she said the fat tire ebike she had was too heavy and hard to handle. She says this bike seat is really comfy and the bike handles well. It seems to be well built and solid. We think it was a really good deal and value.

22 June 2025
Unprompted review
Show reviews in all languages. (126 reviews)

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