Quad Lock EU Reviews 

382
•
TrustScore 2 out of 5

2.2

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Rated 2 out of 5 stars

It works, but it looks and feels cheap. Cheap, overpriced plastic. Both the iphone case and the holder. They gave 3 insert rings for the holder and none of them really fits well for my standard KTM b... See more

Company replied

Rated 1 out of 5 stars

No reply from three support emails. Ordered a quad lock and protective glass, charged my credit card, shipped by DHL (which is a joke, they have the right address but their tracking says "Missing deli... See more

Rated 1 out of 5 stars

Spent over £100 in quad lick kit. Bought the wireless charging head - it just gets worryingly hot and dies not work - ended up plugging the charge lead directly into my phone which defeats the object!... See more

Company replied

Rated 1 out of 5 stars

Update 13/5: Quadlock still blames carrier, while they not updating their own order status page, which still today says "getting ready for shipment". With no updates at all since order date when the... See more

Company replied

Company details

  1. Electronics & Technology

Written by the company

Quad Lock Europe is a manufacturer of the very best Bike Mounts and Running Armbands for iPhone & Galaxy Smartphones.


Contact info

2.2

Poor

TrustScore 2 out of 5

382 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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2.2

All reviews

(382)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

fast order delivery & great quality

Order in fast delivery
Great quality even if it's for desktop, bike or motorbike parts fixing kits purchased goods
I'm using a S20 ultra kit model without any issues despite my riding.
In brief : Great seller, great quality
U turn and let enjoy

28 December 2020
Unprompted review
Rated 5 out of 5 stars

Italian satisfaction

I've bought one fo my bike, one for my wife's and son bike, one for my motorbike, one for my car... Best products from the best company. And also a good customer service! try to believe!

28 December 2020
Unprompted review
Rated 5 out of 5 stars

I'm using Quad Lock bike mount and…

I'm using Quad Lock bike mount and iPhone case more then 4 years on MTB. It survived many rough descent including crash without any scratch or damage. I can recommend it and of course will use it also in a new bike.

27 December 2020
Unprompted review
Rated 5 out of 5 stars

Great Brand

Great Service, Great products, for motorcylce and car using.
It's simply the best Phone holder on the market.
Also the Customer Support is super nice and helpful and they respond you quickly (in my case 5min)

27 December 2020
Unprompted review
Rated 5 out of 5 stars

Good product

Good product. I use it on Harley Davidson and my Tesla and both go fast so I need the best holder for my phone and Quad Lock is that.

26 December 2020
Unprompted review
Rated 5 out of 5 stars

Sturdy...Robust...Extremely well designed!

When I first started looking for a phone Mount,I was a bit confused as to which one I would eventually decide on,As there are so many out there.
I ride a BMW K1600GTL,And I wanted something that would,First of all hold the phone securely in place,And look fairly decent also.
I finally decided on a Quad Lock ball mount to add to my existing Ram ball mount.
After testing it out on the road over several trips...I was so impressed with the quality and design of the Quad Lock that I went on to purchase several more of their products...Over ten products In all😳.And have not yet received a product that I was not extremely happy with.
I find the staff a pleasure to deal with.
Well done to all at QUAD LOCK...for producing a great product...that does what it’s supposed to do...at a fair price too.
Chris in Ireland.

25 December 2020
Unprompted review
Rated 1 out of 5 stars

It's just as bad it can get

It's just as bad it can get

I purchased 3 products on November 28th and they were supposed to be received on December 3rd
Today is December 14th and still, the shipment is on hold.

They have used DHL parcel, that is the cheapest of the DHL available services, and it's taking ages to be routed to me.

Not only, every time I contact their customer service, they keep giving me pre wrapped responses, and asking me to wait another 5 business days, then another 6 days etc

Meanwhile I have purchased many times at

- Amazon
- U-mask
- Nike app

and many other wbsites, and everything has just been received in a day or two

Just refund me please and admit it. You charged me premium, but used cheapest available service

14 December 2020
Unprompted review
Rated 5 out of 5 stars

Excellent products, multiple uses

Excellent products, really good for activities like running and cycling. Have bought additional desk stands and mounts, always get a discount which is great too! Q: do you have a trade in policy, I have two unwanted cases for old phone versions!

30 November 2020
Unprompted review
Rated 5 out of 5 stars

I use Quad Lock products to hold my Mobile phone.

I use Quad Lock products to hold my mobile phone whilst riding my motorbike. Delighted with the Quad Lock performance. I recently purchased a belt holder which is great too. And have also just purchased the Quad Lock mount for my bicycle handlebars stem.
Excellent products and money well spent.
Ivan. Dublin, Ireland.

30 November 2020
Unprompted review
Rated 5 out of 5 stars

Quality product

Quality product, this is my 3rd iPhone for which I use the quad lock case. Use it for mountain biking and road cycling. Very satisfied.

30 November 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding products!

I just ordered my 4th case for the IPhone 12 and the product is still awesome! I am using the case for cycling, car and running and just bought the standard with power supply. Very handy for facetime / MS Teams meetings during this Corona pandemic. These product did I buy years ago with the first case and are still working very well. I would highly recommend this product to my friends.

25 November 2020
Unprompted review
Rated 5 out of 5 stars

Quad lock is an awesome product line

Quad lock is an awesome product line. One phone case and a few mounts and your phone is always close and fixed. Specially the mount for the motor bike including the easy mountable charger and vibration dampener and you easy access to your phone while on the bike.

14 November 2020
Unprompted review
Rated 3 out of 5 stars

Problems with wireless charging iphone 12

I got my new Iphone 12 case, but compared to my Iphone X case from Quadlock, this new case gives problems to charge wireless, sometime I have to push against the phone screen firmly, to get a connect so it's start to charge.
I've got 2 wireless charger from Quadlock (1 deskmount and one in my car) both give the same problems.

12 November 2020
Unprompted review
Rated 5 out of 5 stars

Can't be better - just that simple.

I am using Quadlock for Cycling and it does what it should do. I holds reliably the iPhone, regardless of the
conditions of the ground I am cycling on. During the season I change the smartphone cover rarely, only when I need the adapters for an external photo lens.

A perfect solution. Of course the case is a bit "thicker"
than ordinary ones - the "price" you have to pay for
a good protection. Therefor: Thumbs Up !!!

11 November 2020
Unprompted review

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