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Delivery was fast and they seemed friendly enough. I placed an order and 90% of the grass was spot on. However, there were a couple of poor-quality pieces. I emailed to ask if they would replace them if they did not 'take,' but I received no reply. Luckily, they seem to be recovering well. If they had just emailed back, apologized, and agreed to replace them, they would have been a 5-star company.
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