If i could give 0 stars I would. Had an horrible experience with this company since the day I moved in. Between the moldy room, asking for payement upfront and threats for eviction while THEY are brea... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
O seu quarto em Lisboa Quarto e Quartos o seu quarto em Lisboa - Residências de Estudantes e de Jovens Profissionais.
Contact info
Rua Estácio da Veiga 21B, 1170-103, Lisboa, Portugal
- www.quartoequartos.com
A catastrophe
A catastrophe. They kept the deposit, lied about everything and stole my bike! Stay away from them!!!
Bad and rude
My experience with Quarto and Quartos was really bad: since from the beginning their behaviour was rude and suspicious; during the stay they asked money for everything was about the normal maintenance of an house (problems with the wc, etc) in a really rude way by email; the people of the cleaning service was used to spy the tenants; at the end when I left the apartment they faked a damage at the bookshelf in my room, sending me pictures of the fake damage (a small red line cleanable) for which they asked me to pay for the substitution of the whole bookshelf. Even if I tried to highlight the irregularities of their behaviour, they had the power to make me pay in the end since they still had my deposit (I only had the possibility to choose between having a part of the deposit back or nothing). Also the house is not worth it since in Lisbon you can find nicer places with nicer and more welcoming people.
😱😱😱😱😱
Horrible... really don't go there. They're desperate to take your money, they don't respect anything or anyone. They are super unprofessional. Really think twice before renting and you can surely say goodbye to your deposit.
STAY AWAY FROM THAT COMPANY AS FAR AS POSSIBLE!!!!!
I usually never write any reviews, but PLEASE DON'T BOOK ANY ROOM with that company. They are an absolute rip off - they're gonna do everything to keep your money and get more out of you. I just rented a room off them for 2 months, but i wish i never had - even a hostel would've been a better idea than going with those thieving **. In the contract it says you have to return your key until the end of your rent, like one day before that. I already moved out two weeks earlier, so my room was free and clean anyway, but i brought back the key on the last day. In the contract it says they will return the deposit within 5 days. I still havent received anything. After asking where it is they tell me that i stayed in 1 more day, which means i have to pay 200 Euros off my deposit. Why? I returned it one day earlier and they still wanna keep that amount. I still haven't received a cent back. All around the flat are pictures with rules and the prices when you disrespect them. Like if someone stays over without permission it's 75Euros, if you leave things in the kitchen and the cleaning staff sees that, they will go home and quarto e quartos charges everyone of the flat (if its shared). The room itself wasn't great eather. There was mould on the ceiling, which i only noticed the first night after i moved in. So there's no way out there eather because - who would've thought - if you leave earlier than what your contract says they will keep the deposit as well. After two weeks in that disgusting room they sent someone over to paint over the mould. Not remove it, just paint over it. Please stay as far from that company as you can, it's worth spending some more time looking for something.
This room in Casa Vitoria
This room in Casa Vitoria exceeded my expectations in every way. The room was beautiful furnished and spacious. Joana was very friendly and provided good recommendations for nearby cafes and supermarkets. I would definitely choose this room again on my next Erasmus.
I had an amazing stay in this room
I had an amazing stay in this room at Casa Macau. The room was spacious, and stylish. Joana was welcoming and made me feel right at home. The location was excellent, with many attractions and dining options nearby. I would definitely choose this room again!
Staying with Quarto e Quartos was a…
Staying with Quarto e Quartos was a wonderful experience. The room itself was clean and had a modern design. Joana was incredibly friendly and provided great recommendations for exploring Lisbon. The location was fantastic, with easy access to public transportation. I would highly recommend this place!
I had a fantastic stay in this room
I had a fantastic stay in this room at Casa Gil. The room was beautifully decorated and had a comfortable bed. Joana was friendly and accommodating, ensuring that I had a pleasant stay. The location was perfect, with many attractions and restaurants within walking distance. I would definitely stay here again!
Casa Fonte was very nice
This room in Casa Fonte was very nice. The decor was stylish and inviting, and the room had a warm and cosy feel. Tatiana was incredibly helpful and made me feel right at home. The location was fantastic, with easy access to public transportation. I would highly recommend this room to any student.
Scam company
I had a wonderful experience staying…
I had a wonderful experience staying with Quarto e Quartos in Lisbon. The room was clean, cosy, and had a great ambience. Tatiana was gracious and provided excellent recommendations for local attractions and dining. The location was ideal, with many point of interest within walking distance. I would definitely return!
I had a fantastic time
I had a fantastic time staying with Quarto e Quartos in Lisbon. The room itself was stunning, with a comfortable bed and stylish furnishing. Paulo was attentive and provided great suggestions for exploring the city. The location was ideal, with many attractions and restaurants nearby. I would highly recommend this room!
Home away
This room was the perfect home away from home during stay in Lisbon. The room was clean, spacious, and well-decorated. Joana was warm and welcoming. The location was excellent, with easy access to public transportation. I would definitely stay here again!
I had an unforgettable stay
I had an unforgettable stay with Quarto e Quartos in Lisbon. The rooms was beautifully designed and had a comfortable bed. The host was incredibly hospitable, ensuring that I had everything I needed. The location was ideal, with many iconic landmarks within walking distance. I would absolutely recommend this place to anyone visiting Lisbon.
Heart of Lisbon
This room was perfectly located in the heart of Lisbon. The room had a peaceful atmosphere. Tatiana was friendly and provided excellent recommendations for nearby cafes and attractions. I thoroughly enjoyed my stay and would recommend this room without hesitation.
I had a fantastic experience
I had a fantastic experience staying in Casa Sanches . The room was well-appointed with a cosy bed . Joana was attentive and made me feel right at home. The location was perfect, with easy access to public transportation. I would highly recommend this room to fellow students.
The room was spacious
The room was spacious, clean, and was pretty. Paulo was friendly and gave me excellent tips for exploring Lisbon. The location was ideal, with many attractions within walking distance. I would definitely choose this room again on my next Erasmus.
I had a wonderful time
I had a wonderful time staying in Casa Bolivia. The room was well furnished and had a comfortable bed. Joana was incredibly kind and accommodating, making sure I had everything I needed. The neighbourhood was lively and filled with great restaurants. I would absolutely stay here again!
This room was a hidden gem
This room was a hidden gem in Lisbon. The location was perfect, with a vibrant neighborhood and easy access to public transportation. I highly recommend this place!
The room was stylish and comfortable
The room was stylish and comfortable, with all the amenities I needed. They went above and beyond to make sure I had a great experience. The location was excellent, with easy access to transport. I would definitely stay here again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








