Quartzize Reviews 

2,101
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers had a great experience with this company. Customers consistently praise the staff, including salesmen, surveyors, and fitters, for their professionalism, efficiency, and friendly demeanor. Many highlight the exceptional skill and attention to detail of the installers, who often go above and beyond, leaving kitchens clean and tidy. People are thrilled with the finished product, noting that the worktops and overall kitchen transformations look fantastic, beautiful, and of high quality, often exceeding expectations. However, some people were dissatisfied with the after-sales service, reporting difficulties getting issues resolved, such as tap problems or cracks in worktops, and feeling that the company refused responsibility. A few other people also felt that the initial installation had significant flaws, including poorly fitted components, incorrect tap installations, or missing parts, leading to ongoing problems and dissatisfaction with the final finish.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising the professionalism, friendliness, and... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing satisfaction with the... See more

Product

Users describe ambiguous interactions with product, with many customers expressing delight with their new... See more

Quality

Consumers find quality to be ambiguous, with many praising the excellent workmanship, attention to detail,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fitter Des did an excellent job fitting my worktops & new sink/taps & transformed my kitchen. However...I am left with a dripping tap. Repeated requests to fix it resulted in the sink/tap company se... See more

Rated 5 out of 5 stars

Used Quartzize as part of our kitchen makeover, so pleased with the results. The overlay worksurface looks fantastic and finishes the kitchen off beautifully. Will & Chris, our fitters, were so frien... See more

Rated 5 out of 5 stars

We waited nearly three years before committing to Quartzize because we thought it might be a con. We should never have worried ! From the salesman, through the surveyor and the office, everyone was pr... See more

Rated 5 out of 5 stars

Our two fitters Steven and Nicola went above and beyond in installing our Quartz counter tops. The day they arrived we were having horrendous stormy weather. The precise cutting of the tops had to b... See more


Company details

  1. Kitchen Renovator

Written by the company

Quartzize specialise in kitchen makeovers, predominantly quartz overlay worktops. These can be fitted over your existing worktops and come with many benefits. - Generally 40% cheaper than granite. - Can be fitted in just a day. - Less mess to deal with as your existing worktops stay in place. - Hygienic and stain resistant. - More durable. For more information please visit our website http://www,quartzize.co.uk or call us on 0800 862 0295 for a free no obligation quotation.


Contact info

3.9

Great

TrustScore 4 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(2,101)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

A seamless process from quote to…

A seamless process from quote to fitting. All staff were polite and professional. They made sure we knew what was going to happen every step of the way. Dates were set and kept to. Very happy with our new looking kitchen. We would gladly recommend Quartzize.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Your customer service was excellent

From start to finish Quartzize were very helpful, speedy
and friendly, especially Rhian who is on the other end
of the phone and Cuen who actually came a day early
to fit the worktops. Cuen was excellent, friendly and
knew exactly what he was doing, it only took about 4
hours. Great that the rubbish was collected a day
later. Rhian telephoned me a week after installation to see if I was happy with the work. I am really pleased with the worktops and with the help and information given t me by Rhian and Cuen

30 April 2025
Unprompted review
Rated 4 out of 5 stars

Friendly and helpful staff

Friendly and helpful office staff, salesman, surveyor and fitter.
Keith the fitter was excellent. He was careful and highly competent. I am very pleased with the result of his work.

I would have given 5 stars, except for the following:
- I was advised just prior to the fitter coming (not by the fitter) that the job would take 1 day. In fact it took 2 1/2 days.
- in spite of specifying at the outset that quartz panels would be needed on cupboards as well as worktops, the panels were missed and not delivered on the first day.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Enquiry

I made an enquiry about an issue and Melanie responded very quickly and arranged a visit to resolve it under warranty.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Joes Doors Kitchen

I recently had my kitchen refurbished by Joes Doors/Quartzize. From start to finish the team where very professional and went out of their way to ensure I made the right choices for my needs. My fitter Mike was very professional and completed the job professionally and within 3 days.
I would highly recommend this company

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with my new…

Absolutely delighted with my new worktops. What a difference to my kitchen!
Everyone I spoke to were brilliant. And a big thanks to Ryan who fitted the tops and sink perfectly! Very professional, courteous and helpful. He did an amazing job plus I didn’t have to do any cleaning after he’s gone!

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Cuens Installation was perfect

Cuens Installation was perfect, his Craftsmanship was second to none. The detailed finishes and attention to detail were astounding. I would have no hesitation recommending Quartzize to others, you're just not going to get a better service than this.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely recommend Quartzize.

Absolutely recommend Quartzize for your worktops. Cuen the fitter was so professional and the finish was excellent, he was happy to answer any questions we had and offer advice when needed. Megan made sure she reached out to ensure we were happy with the service and give advice on aftercare.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous Quartzize Worktops

Very pleased with our new quartz worktops and sink. They have transformed our kitchen. Great quality and very precisely installed by David and his apprentice Callum. Thanks also to Meg at head office who kept us informed from our initial enquiry through to completion.

23 April 2025
Unprompted review
Rated 1 out of 5 stars

Steer clear

This has been a long and frustrating journey. I was going to go into detail, but then thought why waste even more of my time.

Long story short - the product is excellent (my personal choice was black sparkle) and that really is the only reason I'm leaving a review at all. It's not a product unique to this company and I would STRONGLY suggest that you go elsewhere if you're considering it.

The interest free arrangement is just weird, the fitters were messy, parts were delivered broken and it took three visits to get things looking the way they should have been left on the first. I had to chase things up all the time, which meant mainly speaking to a woman who had no idea how to deal with angry and frustrated customers and just made it worse with her short and aggressive manner.

Yes, everything was put right eventually and I'm now happy with the worktops. The journey, however, was quite unpleasant and took close to two months, and the company appears unorganised and disconnected.

I would NOT recommend.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent job!

We are very pleased with the appearance and fit ot our new tops and sink. The fitter, Craig, was professional and courteous and did an excellent job. We appreciated his attention to detail. The staff at Joe's Doors have also been helpful and friendly.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The service from start to finish was beyond excellent.
Our initial telephone call was very informative and outlined how their service works.
The salesman arrived spot on time and was very polite and professional. He went though our options and gave us a quote. He was not like other salesmen he did not push at all; he just showed us what there was and gave us a very good price. Next, they booked a surveyor to get the exact measurements. The items arrived a week before the install.
The delivery driver again was very polite, he respected our property making sure not to make any marks. In fact, a one stage he called out to me that I nearly hit the wall as I was helping him.
On the day of install the fitter arrive on time. Introduced him and fully explained the plan for the day and made sure we were happy with it.
Our installers name was Dave and is such a great guy and installer. He again respected our property. During the day he made sure we were happy as he progressed. It was like having a friend around for the day. At the end of the install, he completely cleaned up even though we said to leave it and we would do it. He went around every part of the new install to make sure we were happy, which we were more than happy.
The whole experience was the best we have had from any company we have used. We would highly recommend them. Our kitchen now looks like a brand new one but from less than half price.
As for Dave the installer he was the icing on the cake. Such a pleasure to have him in our home.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

We noticed some 1 star feed back before…

We noticed some 1 star feed back before we ordered. I contacted the office and asked about the issues raised and I was given answers without hard feeling or issue. From the rep to the delivery driver to the office staff to the fitter, every one did a GREAT job. We have no complaints about company.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Great installation.

From the initial enquiry to the installation, the connection with Quartzize was good. The installation itself was carried out efficiently and professionally. The finished result looks excellent.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

These people are Angels

What an amazing company, from the start to the finish, they were polite, with no pressure sales, throughout the experience they have been professional. When it came to fixing Nick was absolutely brilliant, we could not fault him, he arrived at 7am each day and worked till 5pm amazing! Thank you for a great new kitchen

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Quartsize High Rec.

From date of phoning this company, through to surveyor and excellent fitter Adrian, i am delighted to offer this company to people considering them.

Efficient and speedy. Thank you.

17 April 2025
Unprompted review

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