Quatropi Furniture Reviews 

5,131
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of the products, often exceeding expectations and proving to be comfortable and well-made. Many people highlight the exceptional delivery service, noting its speed, punctuality, and the professionalism of the courteous and helpful drivers. The overall service and staff are frequently commended for being friendly, efficient, and proactive in resolving any issues, making the entire purchasing process smooth and pleasant. Conversely, a small portion of people felt some products were not as comfortable or had design flaws. A few also reported minor manufacturing defects or scrapes upon arrival, though these concerns were typically resolved efficiently by customer service.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality, stylish... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of products,... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the excellent and swift delivery,... See more

Service

Customers had positive experiences with service, often describing it as exceptional, faultless, and efficient... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience ordering from Quatropi was excellent. From ease of ordering to the delivery and the after sales service was faultless. The product is of excellent quality and our friends and family w... See more

Rated 5 out of 5 stars

Corner Bench ordered and recieved as scheduled good price and comfortable seating. Delivery went without hitch and assembling seating was straight forward. Ajustable feet could/should be bigger and in... See more

Rated 5 out of 5 stars

This company not only sells high quality products but gives high quality customer service. After a blip with our delivery date due to staffing issues, we were then prioritised by Anthony and Alex, u... See more

Rated 5 out of 5 stars

Service was exceptional. We ordered some dining chairs, after building all of them and then realising the chairs won't go under our ceramic top dining table we called them. They allowed us to swap the... See more


Company details

  1. #12 of 75 best companies in Outdoor furniture shop
  2. #2 of 6 best companies in Bar Restaurant Furniture Shop
  3. #20 of 54 best companies in Furniture Accessories
  4. #5 of 12 best companies in Furniture accessories supplier
  5. #18 of 122 best companies in Garden Furniture Shop
  6. #28 of 92 best companies in Sofa store

Written by the company

A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture


Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(5,131)

180 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These guys are phenomenal

These guys are phenomenal. We ordered a beautiful piece of furniture and it arrived early and in tip top condition. Over and over I'd order there again. On all levels it was incredible. Thank you. Sarah

30 September 2025
Rated 5 out of 5 stars

Great choice of furniture

I wanted to like my dining room as it never seemed to look right, so I bought the Taylor corner bench suite, and it's made such a difference. The table is really practical, easy to clean and extends easily if needed. The seats are comfortable and sturdy, although one was damaged so I contacted customer service and they replaced it without question. I would definitely buy from them again.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Ordered the sofa thinking it would take…

Ordered the sofa thinking it would take a month or 2 to arrive and was here a week later!!
Made us decorate very quickly 🤣🤣
Delivery was good and the guys were really friendly and helpful.
Ordered an extra footstool a few weeks later and again came in really quick time.
Very happy with Quatropi - thank you!

26 September 2025
Rated 3 out of 5 stars

I bought gold and white chairs for my…

I bought gold and white chairs for my dining tablet but after 3 months of being barely used , the sides hurt on sitting. Cushions effect has gone down.
Not happy
See below

/quatropi products/modern-velvet-kitchen-dining-room-chair.

23 September 2025
Unprompted review
Quatropi Furniture logo

Reply from Quatropi Furniture

Hello,

Thank you for taking the time to leave your review. We are so sorry to hear that you’ve experienced this with your new dining chairs, as we want every purchase to arrive and stay in perfect condition.

If you could kindly get in touch with our customer service team at service@quatropi.com we’ll make sure to look into this straight away and get everything sorted for you.

- Quatropi Team

Rated 4 out of 5 stars

Excellent product but delivery problems

The product has arrived and is really good quality and just as described. Whoever was used as the courier was very heavy handed - the boxes arrived severely damaged so we were very lucky things were not damaged or lost as one box was barely holding together. Delivery was slow, but upon chasing, a refund of the delivery fee was made which was appreciated.

5 September 2025
Rated 5 out of 5 stars

Garden furniture that is a little bit different

I can only comment on garden furniture - we are really pleased with our selection of table/chairs/swing chair. The delivery driver was a very good ambassador for the company and nothing was too much trouble for him. My impression is that Quatropi offer good quality products and furniture that is a little bit different.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful new dining table…

We ordered a beautiful new dining table from Quatropi which we asked them to hold for a month before delivery.
It was safely delivered and we unpacked it to find it was perfect and even more stunning than the photographs online.
Great company to order from, would highly recommend.

2 September 2025
Rated 5 out of 5 stars

Would recommend Quotropi!

We visited store, before purchasing product & received a warm welcome, but no pushy sales chat. Our purchase was delivered within the next week & delivery people were very pleasant.
Would definitely recommend Quotropi to family & friends.

26 August 2025
Rated 5 out of 5 stars

Customer service was great

Customer service was great. I emailed to ask for delivery date and was replied to within the same day. Delivery drivers were pleasant and nice.

I ordered the brown u shaped sofa the Martha. I got two pouffees as well. I got the 6 seater. It is very large so definitely measure your space. It is the comfiest sofa I’ve ever sat on. My dog and daughter love lounging on it, as do I.

The quality of the sofa versus the price is incredible. You’d expect to pay at least over £5000 elsewhere.

Incredible.

29 August 2025
Rated 5 out of 5 stars

Third purchase now 5* across the board

Third purchase now 5* across the board. (garden furniture, coffee table and dining table and chairs) and all have been stunning and extremely high quality which should last you years. Customer service is also exceptional. Highly recommend this company and their products.

28 August 2025
Unprompted review

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