Quick Plates Reviews 592

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers had a great experience with this company. Customers are really happy with the service, finding the process of ordering and receiving plates to be quick and efficient. Many people praise the ease of use of the website and the straightforward steps for designing and ordering plates, including the simple submission of ID documents. The delivery service is frequently highlighted as fast, with many consumers receiving their orders much sooner than expected. However, some customers also noted issues with their orders, such as receiving incorrect plate types or experiencing delays and non-delivery of items. A few other people also felt that the document verification process was unclear, leading to order refusals due to issues like screenshots not being accepted.

What people talk about most

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy, quick, and... See more

Service

Reviewers highlight positive aspects of service, frequently praising its speed and efficiency. Many customers... See more

Product

Reviewers mention ambiguous feedback about the product. While many customers praise the quality, clear print,... See more

Delivery service

Customers generally express satisfaction with the delivery service, often highlighting fast dispatch and... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordering my replacement plate could not be easier.clear steps to follow and everything worked well. Ordered it over the weekend end, and it was cleared and supposedly dispatched on the Monday after... See more

Rated 5 out of 5 stars

Easy ordering I have an electric car so I picked the plates with the green strip at the beginning then my personalised reg Very thorough to check I in fact owned the personal plate, just had to s... See more

Company replied

Rated 5 out of 5 stars

I looked at various number number plate suppliers but Quick Plates had the simplest and safest order system I could find. Easy to “design” the plates to my requirements and easy to order. The photo I... See more

Company replied

Rated 5 out of 5 stars

Brilliant service! Made a mistake on my order; gave wrong number on the plate. They advised they couldn't make the plate as not corresponding with DVLA information. Once mistake pointed out by them,... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

592 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Suitably Impressive Company

Suitably impressed with the sheer professionalism of this Company. Didn’t realise the relatively new process for authorisation of new number plates to include ID and information via the DVLA. This requirement was both clear and effective communication from the staff members I liaised with. Very impressed with the whole experience. 👍

4 April 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Hi Paul,

That’s a review we’ll happily frame on the wall—thank you!

You’re absolutely right, the DVLA requirements around ID and documentation can catch people out if they’ve not ordered plates in a while. We make it a priority to keep everything clear, compliant, and as straightforward as possible, so it’s great to hear the team communicated it well.

Really pleased you had such a positive experience from start to finish.

All the best,
The Quick Plates Team

Rated 5 out of 5 stars

Quick and friendly

Quick, easy to order amd comms all the way. Would recommend to all. Thanks 😊

8 April 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Hi Matthew,

Short, sweet, and exactly how it should be—thank you!

Delighted to hear you found everything quick and easy, with clear communication throughout. That’s exactly what we aim for every time.

Really appreciate the recommendation 😊

All the best,

Rated 5 out of 5 stars

It was easy to create the plates I…

It was easy to create the plates I wanted and the costs were clear .
I’m not very good with computers and emails but it was easy to send you the photos of the necessary documents and upload them.

28 March 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Hi Timothy,

Thank you for the great review!

That’s especially nice to hear—if it’s easy for someone who doesn’t spend all day on computers, then we know we’re doing something right. We work hard to keep everything clear, simple, and hassle-free from start to finish.

Glad the plate builder and document upload process worked smoothly for you.

All the best,

Rated 5 out of 5 stars

They were very quick with dispatching…

They were very quick with dispatching what I ordered

30 March 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Straight to the point—we like it!

Really pleased to hear you found the website easy to use and that you’re happy with the service. That’s exactly what we aim for.

Thanks again for taking the time to leave a review.

All the best,

Rated 5 out of 5 stars

Great service and a great and easy…

Great service and a great and easy website very satisfied.

27 March 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Hi Ken,

Straight to the point—we like it!

Really pleased to hear you found the website easy to use and that you’re happy with the service. That’s exactly what we aim for.

Thanks again for taking the time to leave a review.

All the best,

Rated 5 out of 5 stars

Easy fast and goo price

Easy fast and goo price

23 March 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Straight to the point—we like it!

Really pleased to hear you found the website easy to use and that you’re happy with the service. That’s exactly what we aim for.

Thanks again for taking the time to leave a review.

All the best,

Rated 5 out of 5 stars

easy to use :))

23 March 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Straight to the point—we like it!

Really pleased to hear you found the website easy to use and that you’re happy with the service. That’s exactly what we aim for.

Thanks again for taking the time to leave a review.

All the best,

Rated 5 out of 5 stars

Very good

Very good, checked that it was owned. Dispatched straight after.

18 March 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Straight to the point—we like it!

Really pleased to hear you found the website easy to use and that you’re happy with the service. That’s exactly what we aim for.

Thanks again for taking the time to leave a review.

All the best,

Rated 5 out of 5 stars

Superb service

Superb service, plates are on the way within 8hrs, yee hah!

18 March 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Straight to the point—we like it!

Really pleased to hear you found the website easy to use and that you’re happy with the service. That’s exactly what we aim for.

Thanks again for taking the time to leave a review.

All the best,

Rated 5 out of 5 stars

Zero complaints

I’ve used Quick Plates twice now and have been really happy with the turn around of making them and dispatching them, especially as I couldn’t ride without my plates. Always happy to come back here and highly recommended.

18 March 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Hi Xander,

Now that’s what we like to hear—zero complaints!

Great to have you back with us again, and we’re really pleased we could get everything turned around quickly so you could get back on the road without any hassle.

Thanks for the continued support and the recommendation—it means a lot.

All the best,
The Team

Rated 5 out of 5 stars

The thing which made my experience…

The thing which made my experience great is that the website was very quick and easy to navigate super easy to get the plate on order and the documents upload was super quick and easy which it never normally is on other sites the price was also very satisfying much cheaper than your standard Halfords and the delivery and how quick they make the playes is incredible aswell over all very satisfied

17 March 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Hi Harry,

What a review—thank you!

Really pleased to hear you found the whole process quick and easy, especially the document upload side of things. That’s something we’ve put a lot of effort into, as we know it can be a pain elsewhere.

Great to hear the pricing and turnaround stood out too—we like to keep things sharp, both on cost and speed.

Thanks again for taking the time to leave such detailed feedback—much appreciated.

All the best,
The Team

Rated 5 out of 5 stars

Excellent price, fast delivery!

Excellent price, half the cost of dealership plates. Very easy to use online ordering system. Simple documentation verification process. Great fast service!

12 March 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Straight to the point—we like it! Really pleased to hear you found the website easy to use and that you’re happy with the service. That’s exactly what we aim for. Thanks again for taking the time to leave a review. All the best,

Rated 1 out of 5 stars

Would give no star if I could

Would give no star if I could. Terrible company to deal with DO NOT recommend.
Terrible customer service. Refused to give a refund even though contact was made on their website within a few minutes of ordering. I placed the order then after payment realised paperwork to be included had to be in my husband’s name. I then reordered in his name therefore payment was taken twice. When no response to website communication I emailed the following day. Emails back and forth would not give telephone number to discuss. Assertive attitude and NO REFUND!!

9 March 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Hi Sharron,

We’re sorry to hear you feel this way, but we do need to clarify a few important points.

As confirmed in our email correspondence, the order you initially placed was processed exactly as submitted. Shortly after, a second order was placed separately in a different name. These are treated as two individual orders.

Number plates are classed as personalised goods and, once an order is placed and production has begun, they are exempt from cancellation and refund under the Consumer Contracts Regulations. This applies regardless of how soon after ordering contact is made.

We did respond to your queries and explained this clearly. While we understand the situation was frustrating, the policy is in place for all customers and applied consistently.

Kind regards,
The Team

Rated 5 out of 5 stars

Great service

Great service followed the steps an the plates are on their way nice a simple

11 March 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Straight to the point—we like it! Really pleased to hear you found the website easy to use and that you’re happy with the service. That’s exactly what we aim for. Thanks again for taking the time to leave a review. All the best,

Rated 5 out of 5 stars

Quick turnaround and prompt…

Quick turnaround and prompt communication.
Ordered Saturday, dispatched by 11a.m. Monday morning.

9 March 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Straight to the point—we like it! Really pleased to hear you found the website easy to use and that you’re happy with the service. That’s exactly what we aim for. Thanks again for taking the time to leave a review. All the best,

Rated 5 out of 5 stars

Great service

Exceptionally quick turn around for number plates. Professional and i feel trustworthy as they want to make sure the numberplate is gojng to the right people. Overall good service.

6 March 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Straight to the point—we like it! Really pleased to hear you found the website easy to use and that you’re happy with the service. That’s exactly what we aim for. Thanks again for taking the time to leave a review. All the best,

Rated 5 out of 5 stars

Very helpful in dealing with my order

Very helpful in dealing with my order

6 March 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Straight to the point—we like it! Really pleased to hear you found the website easy to use and that you’re happy with the service. That’s exactly what we aim for. Thanks again for taking the time to leave a review. All the best,

Rated 1 out of 5 stars

Avoid if you really need “quick plates”…

Avoid if you really need “quick plates” like I did for an MOT booking.
If you trawl the T&Cs you will see that you need to upload documentation.
This they use to offer the smallest of refunds. I assume this is part of their business model.
Wrote off the money and went elsewhere

1 March 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Hi Stephen,

We’re sorry to hear you feel this way, but we do need to clarify a few points.

The requirement to provide documentation isn’t something hidden in our terms—it’s a long-standing legal requirement set by the DVLA and has been in place for over 20 years for all number plate suppliers. We make this clear throughout the ordering process and in our communications.

We can only proceed with despatch once valid documents are uploaded, as required by law. This isn’t part of any “business model”—it’s simply compliance that every registered supplier must follow.

In terms of refunds, as plates are personalised items, they are exempt under the Consumer Contracts Regulations once production has begun. This is standard across the industry.

We do aim to dispatch plates quickly once documents are received and approved, but without them, we’re legally unable to proceed.

Kind regards,
The Team

Rated 5 out of 5 stars

Excellent service

Quick and easy website to use.

25 February 2026
Unprompted review
Quick Plates logo

Reply from Quick Plates

Straight to the point—we like it! Really pleased to hear you found the website easy to use and that you’re happy with the service. That’s exactly what we aim for. Thanks again for taking the time to leave a review. All the best,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look